How Scient Destroyed Verde.com
from the inside-a-failure dept
Okay, this one was apparently published a few weeks back, but I still think it's worth posting here. There are plenty of "failure" stories out there these days, but this one explains how Scient basically destroyed Verde.com with their "process". With all the reliance on consulting firms these days, this is one of the first articles I've seen that points out some of the downsides of working with "new economy" consultants.
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Basis for The Process?
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Re: Basis for The Process?
I also think that in many situations a process is almost necessary in order to allow a large group of people to work efficiently together. There are plenty of examples of companies that have been brought down for having no processes in place... I was just having this discussion the other night. In many small companies processes are unnecessary, and in fact can do more harm than good. But, as a company grows, a process is often what holds the company together and helps them perform.
However, where the problems come in is when people rely on the process over anything else (such as common sense). A process needs to be flexible enough that it's more of a guidebook rather than hard rules that must be followed. In other words, as things happen it is useful to check and see if it fits with the process. However, if something doesn't fit with the process the answer shouldn't automatically be "this is wrong" but rather "why doesn't this fit with the process?"
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Re: Basis for The Process?
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Re: Basis for The Process?
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Scient
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