Will Orbitz Finally Cut Out The Middleman?

from the not-yet dept

For years people have been saying that the internet was going to cut out the middleman. Then suddenly it turned out that the internet was strengthening the middleman. Now, we're back to the possibility of that middleman getting the boot again. An article over at MSNBC takes a look at whether or not sites like Orbitz may kill the need for travel agents. Apparently, many people don't like to purchase airplane tickets online still (why not?). So, there's still not a huge threat. They even quote someone from Travelocity who still says their biggest competition is the phone.