Broadband Petition

from the too-bad-it's-not-for-me dept

Someone in the UK is starting a petition for better broadband in the UK. Not clear what good it will do, but dammit, I want a petition for better broadband in Silicon Valley. For the record, in the last 10 months alone, I've attempted to get broadband from the following companies (none of whom are still offering it): Northpoint, Rhythms, Sprint Fixed Wireless, and Metricom. I'm now getting my broadband from AT&T@Home who are supposed to turn it off this Friday. You would think that in the center of all this tech innovation I'd be able to get a decent broadband connection. You'd be wrong, apparently.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team


Reader Comments

Subscribe: RSS

View by: Time | Thread


  1. identicon
    Andrea, 28 Nov 2001 @ 5:27pm

    Could be worse

    You could have signed up for broadband that didn't get connected, and after you complained, they generously decided to 'waive' your access fee for the month they f*cked up. And then they sent you a plastic ballpoint pen to make you feel special.

    link to this | view in thread ]

  2. icon
    Mike (profile), 28 Nov 2001 @ 7:50pm

    Re: Could be worse

    Well, right now, I'm a little more worried about not being able to use the "credit" they granted me after they accidentally charged me $170 for the "free" installation they promised me. Apparently a good portion of that was for a new "cable jack" that they didn't install... all they did was change the face plate on the current one.

    link to this | view in thread ]

  3. identicon
    MLO, 29 Nov 2001 @ 7:48am

    What About Earthlink??

    Seriously, I've been using their service for coming up on two years now, and other than the three week outage (which was reimbursed by the way), I haven't had any complaints

    Oh wait. I've got one. To get an actual human being on the line for tech support will cost you anywhere from 1 to 3 hours of your time. I kid you not.

    But at least they are in business. I'd rather wait the 1+ hours than to have no broadband at all.

    MLO

    link to this | view in thread ]

  4. identicon
    u2604ab, 29 Nov 2001 @ 12:40pm

    Re: What About Earthlink??

    Hmmm... I called Earthlink for a new password about 1.5 weeks ago; I got right through, no wait.

    Given Masnick's broadband track record, and my latent superstition, I must now declare: "Whatever you do, Mike, don't get Earthlinked!"

    link to this | view in thread ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.