Yahoo! Keeps Angering Customers
from the it's-not-getting-better dept
It's not clear that Yahoo realizes what sort of publicity mess they've gotten themselves into at this point. Beyond the growing anger from many users over the forced resetting of spam preferences, their confusing explanation and user interface have lead to users losing access to their email pop forwarding abilities. The thing that surprises me most about all of this is that with all the uproar from angry users, Yahoo hasn't said a word. It's unclear if the decision makers there realize what they've done wrong, and just how much they're pissing off their users.
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You havn't figured it out yet, have you?
The POP people don't see the advertisments and therefore have no chance of contributing to the bottom line.
The people who are upset over the "please spam me" settings are also ones who are 'conditioned' to 'ignore' advertising. So they are a cost, not a profit center.
Yahoo! is working to lower its costs by driving away users. They drove me away from Yahoo! search and right to Google when they did the X10 pop up advertising. They don't WANT people using their bandwidth, and they can't just paddlock the doors and close up shop, that would get them sued. So, they are 'using a new business model', and, well, the old one of giving everything away for free didn't work too well did it?
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Re: You havn't figured it out yet, have you?
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Boggles my mind then.
My cronies would say "why are you still using Yahoo! ?", and I'd explain that it was habit, and that my use helped them sell ads.
But no more.
I check in about once a month, just to keep the accounts active, but otherwise, I'm not 'eyes' for yahoo! to sell. (I use the accounts for e-mail tests)
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Yahoo SUCKS!!!
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