Cingular Wireless Allow Rollover Minutes

Mon, Aug 19th 2002 4:10pm — Prash Agarwal

Cingular is going to let subscribers on local wireless plans rollover unused minutes for upto one year. This is an interesting example of carriers getting creative with plans and competing on something other than price. I'm sure Cingular's market test found that rollover minutes were a great selling feature and probably didn't cost them much for local calling plans.

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Dan, 19 Aug 2002 @ 4:10pm

Rollover minutes
Cingular Rollover minutes are great unless you want to lower your plan to burn up some of those excess minutes. Our company recently switched from company phones to personal phones and unknown to me, my number had accumulated several thousand minutes. I was told by Cingular sales rep when I signed up for this change that rollover minutes would come over and I could lower my plan at will to burn these up. The brand NEW Cingular policy is that if you lower your monthly minute plan downward you can only roll over as many minutes as the monthly plan you are moving to. (ie. 7oo minute plan can only rollover 700 minutes). Thus I will lose several thousand rollover minutes due to this policy.
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Patrick, 19 Aug 2002 @ 4:10pm

Rollover minutes
I signed up for the Cingular 2000 minute plan specifically because I would not go over the minute limit, be allowed to accumulate minutes, and then switch to a 1350 minute plan and burn the extras. Now I have 6000 rollover minutes, but if I switch to the 1350 minute plan, then I can only keep 1350 minutes.
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