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online banking
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Are we talking about the same thing?
There was a problem with people paying their cable bill electronically and AT&T Broadband not marking the account properly for a while. That generated a _lot_ of customer complaints to AT&T and the local city council cable liaison. AT&T demanded proof of payment and wouldn't accept Washington Mutual's statements of payments made--only a cancled check was acceptable. Made me glad I kept my account to paper checks only and I'll leave the bank in a New York minute if they discontinue returning paper checks.
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