AT&T Internet Users Cry Foul Over New Pricing Structure

from the extortion dept

Fresh off their merger with Comcast, it seems that AT&T Broadband is flexing its newly acquired monopoly muscle. We've already had a few stories about their move to immediately raise rates. Customers of their cable modem service who do not also subscribe to AT&T's cable TV service are suddenly discovering that they're expected to pay a 33% rate hike and they are not happy about it at all. Of course, AT&T/Comcast says it's a completely reasonable business practice. That's true, considering that there's not much in the way of competition around to offer more reasonable rates that would force AT&T/Comcast to be competitive. If this isn't evidence of monopoly powers being excercised, I'm not sure what is.
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  1. identicon
    Anonymous Coward, 28 Jan 2003 @ 6:59am

    No Subject Given

    Sorry but it is typical business practice. I have two separate cable companies in my area that offer high speed internet access via cable. However, you must be a cable subscriber to sign up for the service ... even if it's only the 'basic' service ... which would be about 30% of the price of the internet service.

    This is pretty much a 'I got something you want and these are my rules to acquire it ... don't want it then leave.'

    I at least have the option of getting a DSL connection, and did at one time, but you haven't dealt with a monopoly until you've dealt with a baby bell. High price + crappy service. Least with my cable connection I'm getting high price + GREAT service.

    And I ain't going back to dial up where I'd have several options but slow slow slow slow slow ......

    link to this | view in thread ]

  2. identicon
    Oliver Wendell Jones, 28 Jan 2003 @ 8:19am

    It's not just the cable companies

    I tried to get SBC/Yahoo! DSL and they wouldn't deal with me because I don't use SBC/Ameritech's home phone service. Funny part was that my current (at that time) DSL was routed through SBC/Ameritech to my home, so it's not like they can claim it's impossible...

    My local cable company charges $45 per month for non-cable subscribers and $35 per month if you already subscribe to cable TV.

    link to this | view in thread ]

  3. identicon
    ggruschow, 28 Jan 2003 @ 9:21am

    Re: It's not just the cable companies

    How did you get DSL service at all without the Ameritech home phone service?

    I was told by all the DSL outfits including Ameritech that nobody could get me DSL unless I had a land-line Ameritech billed me for (the previous owners of my home had 2 land-lines, but we just use mobile phones). Apparently Ameritech's accounting system associates everything with a voice-line and couldn't handle it if I didn't have one they normally billed. I tried to describe to them on the phone that it was insane that their accounting system was keeping them from offering me service, but I gave up after a couple seconds realizing it was pointless.

    link to this | view in thread ]


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