When Is $0 Not $0

The consumer watchdog agency in Australia, the ACCC, is saying that Telstra is being misleading in advertising a $0 mobile phone. The problem is that while the phone itself may be free, all of the service charges appear to be higher. Of course, this is similar to any sort of "bundled" deal. One part of it can be designated as free if the other parts are more expensive. I think as long as the other parts of the deal are clear, and customers realize that they're paying more for service, then there's nothing wrong with the offering.

Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.