Nextel Sued For Ditching Itemized Bill

A consumer group in California, The Foundation for Taxpayer and Consumer Rights, filed filed a lawsuit against Nextel for getting rid of their itemized bill, so customers have less of an idea of what they're being charged for. At the same time, they also sent SMS messages to customers (and charged them $0.15 for each message) without telling them they would be charged. Since there was no itemized bill, many customers had no idea what happened. This is the same group that, last month, sued Cingular and mentioned that they were preparing lawsuits against other carriers. It seems they've found their niche and are working it for all it's worth.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.