Smartphones Too Smart?
from the too-much dept
Echoing yesterday's anecdotal story about mobile phones with too many useless features comes this study saying that smart phone adoption is slow, in part, because the phones are too complex for people to understand. People are quickly getting frustrated because they have no idea how the phones work. Customers bought the smart phones on purpose, knowing they had special features, but quickly get annoyed because accessing the special features is anything but intuitive. Related to this is the fact that many smart phone owners are upset by the support they get for the phones - once they know what features are available, they can't get them to work. Is this the modern version of the VCR that always blinks 12:00? People are going to end up buying smart phones and never using them for anything other than talking.
Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
