Companies Not Investing In Disaster Recovery
from the not-that-expensive dept
While this is a study commissioned by a company that stands to benefit from the results (like so many studies these days...), it still makes a very good point. For all the companies that admit that some sort of disaster that takes out their IT infrastructure would be a "threat to the business", very few have set up any significant disaster recovery plans. Most seem to be taking a "we'll figure it out then" strategy, which isn't particularly comforting.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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DR Failure
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Not all companies
We have offsite locations set up to almost immediately spring into action to cover the 1-800 support phone lines, and an offsite data center on other side of the continent to handle interruptions to the network side of things. We even have an onsite power generator station that runs at 50% load at all times (we sell the excess power back to the local utility company) and an underground storage tank of something like a million gallons of fresh water.
They routinely test these systems and announce ahead of time that there may be some interruptions in service while the test is underway, but I have yet to see a single incident where we were offline for more than 5 minutes.
We have had incidents of major outages or evacuations (a nearby chemical company had a huge spill producing a cloud of nasty green gas a while back) and I'd be willing to bet that our customers never even knew.
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Re: Not all companies
I have to agree with you that the company I work for has one hell of a disaster recovery plan. We supply Help Desk support for many large corporations and our business would tank if we didn't. We have generators, 3 different service providers for internet access & numerous off site locations that have duplicate data. In the two years I have worked here I have never once seen our service go down. My company may have its problems but when it comes to IT disaster recovery, this place is head & shoulders above 99.9% of other places I've worked for.
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