New E911 Service May Actually Delay Phone Calls To 911

from the not-its-intended-purpose dept

There's been an ongoing struggle to get the various wireless carriers to offer E911 functionality, so that police can quickly determine the location of a caller. However, a glitch in the way Verizon Wireless set up their E911 system means that some callers may experience a series of two second delays when calling 911 as the phone tries to pinpoint the callers location. As you might imagine, a two second delay on an emergency call can be quite a lot. The problem is unlikely to happen in most situations - only in cases where it's difficult for the GPS to get a read on the location. However, that probably isn't too comforting to the few people it will impact. Verizon is working to fix the problem. Sprint is quoted as saying they fixed this same problem last year, so it's obviously not a new issue. This seems like the type of issue you would try to solve as early as possible.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team


Reader Comments

Subscribe: RSS

View by: Time | Thread


  1. identicon
    Anonymous Coward, 18 Jun 2004 @ 11:46am

    Not so rare...

    "The problem is unlikely to happen in most situations - only in cases where it's difficult for the GPS to get a read on the location."

    ...as in those rare cases when you might be inside a building?

    link to this | view in thread ]

  2. identicon
    Tommy T, 31 Jan 2007 @ 10:33am

    Not that rare............In my PSAP approximately 60% of Verizon Wireless 9-1-1 calls have a two second "audio blanking" during the call.

    link to this | view in thread ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.