Dear Valued Customer, You Are A Loser
from the making-life-worse dept
How many stories do you have about technology products that just don't seem to work -- and appear to be designed to have never work properly at all (or clearly designed with no thought towards how a customer would use them). It appears someone has decided to write a book about many, many such products. Wired News is now running a review of a book about the problems technology causes for customers, including a story about a driver who purchased 50 new pagers, only to crash his car when all of the new pagers went off at once with a welcome message. The book, Dear Valued Customer, You Are A Loser, apparently doesn't try to analyze the deeper causes of such things, but simply report them. Plus, it sounds like the author has a built in franchise. There are so many stories of these types of products, you can bet the sequel is already being written.
Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Reader Comments
Subscribe: RSS
View by: Time | Thread
intent
[ link to this | view in thread ]