The Computer System That Shutdown An Airline
from the the-glitch-that-stole-christmas? dept
There are plenty of stories going around from this past weekend about the astounding number of flights canceled due to computer and staffing problems. While US Air got plenty of headlines for their staffing issues (baggage handlers calling in sick at record rates leading to planes that were simply filled with excess lost baggage), the more interesting story appears to be Delta's subsidiary Comair. Lots of articles are talking about the 1,100 flights on Christmas day due to their computer system getting knocked out, but there's very little info on the actual cause of the problem. There's just the fact that no one can explain why there was no backup system, and that the computer crash was caused by the system being overwhelmed after weather problems required many flights to be canceled and crew to be reassigned. In other words, a lot of users were trying to figure out how to reassign flight crews to different flights, and all that activity made the system lie down and go to sleep. You would think that anyone building systems this important would have backups in place and build things in a way that would make them unlikely to crash, but this is hardly the first time things of this nature have happened.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Could Be
(Some programmer in India is saying "who ever thought they would cancel that many flights in one day?")
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Place your bets...
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Re: Could Be
The system uses a 16-bit integer to sequentially number the scheduling changes each month, meaning the system was limited to 32,766 schedule changes per month.
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Re: Place your bets...
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