IBM In Denial Over Lotus Notes? Not Really.
from the rivers-in-africa-for-$100-alex dept
As Lotus Notes steadily loses share to Microsoft Exchange, people are seeing similarities to Lotus 1-2-3's loss of share to Microsoft Excel. Microsoft Exchange is outselling Lotus Notes by a large margin, and the only reason Notes still has a hold is because of its entrenched install base. Today, all but one of the top analyst firms recognize Exchange as the leading email product. Yet, IBM and its Lotus Notes consultants still continue to claim that they are the "best selling" email product on the market. Sure, it's marketing spin (and thanks to Gartner, it's not entirely false), but Forbes is missing the point (and watching too much Monty Python). IBM is milking as much revenue from what it already deems a dying product. IBM is strategically doubling down on its services businesses and getting out of businesses that it deems not core to this goal (laptops, anyone?). Their willingness to exit a commoditized, competitive email software market in favor of growing other, more lucrative parts of their business is actually a good display of discipline. IBM is not hiding their head in the sand on this one -- they correctly recognize that the holy grail isn't email software.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Reader Comments
Subscribe: RSS
View by: Time | Thread
notes blows
[ link to this | view in chronology ]
Re: notes blows
Up yours
[ link to this | view in chronology ]
apples and oranges
Many companies bought Notes with big ideas about groupware projects, but fewer ended up with anything worth having. I worked with multiple companies who bought Notes because they "knew they needed it" but werent' sure what for. Worse, after making these ponderous purchases, many felt they had to standardize on Notes as their mail platform.
I've always said that Notes was a good product if you needed what it did and actually used it. I've also always said that you should never implement Notes without a very good reason, a mission-critical application, and an understanding of what living in the Notes environment really means. Unless you have a primary application in Notes that you will always need to be running, it's probably a bad idea to make Notes your email environment.
The interesting thing is that it didn't start out this way. Microsoft had bought an email product (Network Courier) and so had Lotus (cc:Mail). Lotus introduced Notes as a groupware product, and Microsoft responded by beefing up what turned into Exchange and bundling Outlook. The thing is that what Lotus called groupware and what Microsoft called groupware couldn't have been more different. Strangely, now that Notes appears to be making its fade, it comes down to messaging, and Exchange wins.
Funny, it seems we forgot what the point was.
[ link to this | view in chronology ]
Re: apples and oranges
[ link to this | view in chronology ]
Re: apples and oranges
I've been a notes developer, administrator and Notes project manager for years and its now so way out of date that I no longer love it, it no longer helps me to do my job but consistently gets in the way - AAARGH! I hate Lotus Notes. Web development is a PITA, the email side of things is very poor and nothing seems to be improving.
I think the biggest competitor to Lotus Notes is not Exchange but ASP.NET/MS Sql Server/Sharepoint etc and I can't see how IBM can compete with .Net at the moment.
[ link to this | view in chronology ]
Agreed
[ link to this | view in chronology ]
Lotus Notes != eMail
Web browsers & the Lotus Notes Client may use the Lotus Domino server to access email application databases. The Lotus Domino server IS an application robust enough to use for email as well as an uncountable number of other applications.
Your intent was to compare Microsoft and IBM/Lotus' servers, wasn't it?
Have you ever used Notes/Domino? Not just seen it running. Not just opened an email database. Have you ever actually used it?
I've noticed that people who make this comparison in the way you have seldom (actually, never, in my experience) have any idea what Lotus Notes actually is.
Making this comparison, is like comparing apples and... a supermarket produce section. They have something in common, but why would anyone bother comparing them? Hmm, I suppose salespeople would do such a thing. Nothing makes your product look better than comparing it to something it has nothing to do with...
"Buy this 17 inch monitor - look at the picture on this baby. The tire dealer across the street hasn't any 17 inchers (the word 'tires' goes unsaid here) with a picture as good as this!"
[ link to this | view in chronology ]
Re: Lotus Notes != eMail
To clarify, I meant the "relational database" comment in a non-technical way, and should have chosen my words better. Maybe "replicated" would have been a better choice. I wasn't so much trying to describe how it worked internally, but to contrast it with Exchange. As was pointed out, Exchange is a mail server, Notes is a database, and the clients blur the distinctions.
My main point was that to use Notes for email abasent any other compelling reason for Notes is silly, as is directly comparing Notes and Exchange as similar. If you consider Notes and Exchange to be in the same category, you're missing most of the advantages of both products, or evaluating one in terms of the other.
[ link to this | view in chronology ]
Re: Lotus Notes != eMail
[ link to this | view in chronology ]
IBM exiting unprofitable businesses
The fact is, IBM isn't the company it was 10 years ago. If it still were it wouldn't be in business. I doubt the IBM of tomorrow will resemble the company we see today. They are pretty much losing their competitive advantage in the pre-packaged software arena, and I think it makes sense for them to get out entirely. What remains to be seen is if customers will continue to buy custom software solutions based upon IBM technologies.
[ link to this | view in chronology ]