Computer Glitch Means Everyone Fails

from the don't-humans-do-anything-any-more? dept

Automation is certainly a good thing -- but we all know computers have glitches. Aren't humans supposed to at least do a casual reality check on some of these automated tasks? Apparently no one thought to bother at the North Peace Secondary School up in Canada, where a computer glitch resulted in every student receiving a transcript saying he or she had failed. These glitches do happen, but you would think that before these all got sent out, there would be at least some quality control with someone looking at a few of the transcripts and noticing that every single one of them was for a failing student.
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  • identicon
    Bob3000, 11 Aug 2005 @ 10:26am

    No Subject Given

    Why is this news? Stuff like this happens quite often I'm afraid.

    link to this | view in chronology ]

    • identicon
      John, 11 Aug 2005 @ 10:47am

      Re: No Subject Given

      Seems interesting to me... It's good to see reminders of stupid computing in practice.

      link to this | view in chronology ]

  • identicon
    slojohnny, 11 Aug 2005 @ 1:16pm

    Duh!

    Not keeping track of automated processes is so widespread that it has been the downfall of otherwise perfectly run businesses.

    link to this | view in chronology ]

    • identicon
      Mousky, 11 Aug 2005 @ 5:15pm

      Re: Duh!

      I'll second that. We have a new system at my work that will, among other things, keep track of files as they are processed. With the click (or two or three) of a button, you can see what stage the file is in. In theory, that sounds good. In reality, it is a hit and miss. Currently, I have a preliminary file in my to-do list, but the physical file has yet to appear on my desk. Two other preliminary files that supposedly are assigned to me, do not appear on my to-do list and the physical files are somewhere in the office. There is a major disconnect somewhere, especially between the virtual file and the physical paper file. The process worked well before this new software was forced upon us.

      link to this | view in chronology ]


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