AT&T Keeps Up DSL Promo Deal Price War
from the read-the-fine-print dept
AT&T is making some headlines for offering ultra-cheap DSL, undercutting Verizon by selling up to 1.5 Mbps service for $13 per month. But, like all the moves in this "price war", it's a promotional price that more than doubles after 12 months. These cheap promo deals, in addition to giving the telcos plenty of free publicity, mask the lack of meaningful competition for broadband services, a lack of competition that imperils network neutrality. What's sort of funny here is that the article notes DSL isn't a cash cow for the telcos, and that Verizon's only started turning a profit on its, but notes that AT&T "said customers are more likely to stay with the company if they buy DSL" -- answering any lingering questions you may have had about why they make you buy a phone line to get DSL. It's typical of the telcos' cluelessness that they use broadband access as little more than a stick with which to prop up their dying landline businesses.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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That's why I Love my telco
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Call 866-274-4357
That is the death stars 'AT&T powered by SBC DSL' support line.
That is the number you get when you have a trouble ticket.
That is the number that only is staffed 7-9. (and I'd swear when you call at 11:15 when you are down they tell you it is only staffed from 7 to 5.)
That is right. Their DSL trouble group is not 24X7.
So, think about that when you are going to rely on their DSL.
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Re: Call 866-274-4357
And 90% of the time the technician at SBC's DSL service will tell you on the tech support line to power cycle your modem and call back if the problem percists .. .
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Re: Call 866-274-4357
VERIZON DSL! .. lol
i know what im doing with tech support ... but this modem i've never used before know nothing about
Verizon DSL and Tech Support
Staff'd 24x7x365 (YES we were open on Christmas) 24x7
I know what im doing .... we know generally what were doing .. usually tho i do admit there are some pretty dumb techs i work with i cant have Verizon DSL because 1 i dont live in the area and 2 i have a static line and they dont offer that
but thats my 2 cents
Also on the http://www.solanoultraband.com/index.htm website they use motorola canopy technology great stuff (Chicago Land Residents know this as DB3 or the Late IMAXX internet services) i've been around it before i know how it is its Great ONLY when you have line of sight to the tower .. tree's house's all wont work.. so its good if you are in tower range of it ...
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Re: Call 866-274-4357
In my case, the issue was AT&T - seems the SBC power behind them had the whole area wiped out.
So the problem was their line. And they knew this durning 'normal business hours'.
Why? DSL customers are a 'low priority'.
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Re: Call 866-274-4357
If you EVER have the choice, do not go with AT&T. This has pissed us off so bad, we've decided not to get the iPhones we'd planned on because the idea of working MORE with them makes us physically ill.
I'd drop them for dsl, but what do you know.. they have a monopoly on my apartment complex and I CAN'T go with another carrier if I wanted to.
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Wireless
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Re: Wireless
im singing up for the 3 year plan at 6 MB up and 6MB Down for only 49.00 a month now that is a service and only 99 bucks for the install too
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I find it rediculous...
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Monopolies
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AT&T DSL Price
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increase after trail period
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Re: increase after trail period
My dsl hasn't worked a whole month. They can't pull their heads out long enough to solve what is probably a simple issue on their end. And their scripted solution has brought my phone down too 3 times during this month. It appears no matter how many people I talk to, I'm "lost in the system." No amount of my diligence seems to be helping. Rage is useless. And they have a monopoly on my apartment complex, so there is no other game in town as long as I live here.
AND they had the audacity to bill me this month. That's hilarious. Its a good thing I'm a pacifist because I am beginning to understand why people come into a building and open fire on a work place. I'd never do it, but I swear this experience might be making me into a sympathizer.
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