This Just In: More Useless Surveys

from the ya-think? dept

Something about the summer has brought out a flurry of useless studies that either "discover" something obvious, misuse statistics, or come to pointless conclusions. This week looks to be no different: already we've found out that apparently 80% of Americans prefer WiFi to iPods, while also, people don't like being put on hold when they call customer service lines. As far as people's supposed love of WiFi, it's completely unclear how that information is of any value. The Wi-Fi Alliance, which backed the survey, says WiFi "is demonstrating increased momentum as an integral part of leisure and work activities", but all it really points out is that group's ability to craft pointless surveys intended to make its product somehow look better. The survey on customer service came from a well-known consulting firm. If they're the so-called experts getting hired by companies to tell them how to improve things, and are only now just realizing people don't like waiting on hold, it's little wonder customer service is typically so poor.
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  1. identicon
    Anonymous Coward, 7 Aug 2006 @ 10:01am

    are you serious, you guys dont like being put on hold?????
    I love it, I get time to listen to the hold music, and get a few things done. Some times I tell the person to put me back on hold so I can finish listening to the song.

    link to this | view in thread ]

  2. identicon
    Anonymous Coward, 7 Aug 2006 @ 10:19am

    Re:

    Still holding..... sheesh.....

    link to this | view in thread ]

  3. identicon
    Frank, 7 Aug 2006 @ 10:24am

    This just in: people prefer something to another, completely unrelated, thing.

    "why martha that apple pie is delicious, but I do prefer me some football!"

    link to this | view in thread ]

  4. identicon
    me, myself, and i, 7 Aug 2006 @ 10:38am

    on a completely related not

    ya know, i once ate an applie pie...

    link to this | view in thread ]

  5. identicon
    In the name of science, 7 Aug 2006 @ 10:42am

    Curious

    I'm just curious- as a survey of Techdirt readers...

    Do you agree with this article about useless surveys- or do you prefer Cherry Pie.

    link to this | view in thread ]

  6. identicon
    you, yourself, and umm you, 7 Aug 2006 @ 10:44am

    this just in

    how could you possibly enjoy wifi over an ipod? is that legally considered sanity? oh my god, people are going crazy!

    link to this | view in thread ]

  7. identicon
    Anonymous Coward, 7 Aug 2006 @ 10:45am

    Re: Curious

    "Do you agree with this article about useless surveys- or do you prefer Cherry Pie."

    Fords! Definitely Fords! Yes, I defintely prefer a shiny new Ford. Or maybe firefox... yes, that is nice too.

    link to this | view in thread ]

  8. identicon
    Theoden, 7 Aug 2006 @ 10:55am

    RE: Curious

    I agree with the article about cherry pie.

    Next Survey: Do you walk to school or carry your lunch?

    link to this | view in thread ]

  9. identicon
    Johnny Mac, 7 Aug 2006 @ 11:00am

    Re:

    It figures, you would...

    link to this | view in thread ]

  10. identicon
    Anonymous Coward, 7 Aug 2006 @ 11:04am

    This Just In...

    Another Useless Story about useless surveys.

    Slow news day?

    link to this | view in thread ]

  11. identicon
    rabbit, 7 Aug 2006 @ 11:09am

    if anyone took the survay the thing was about if people prefered ipod to wifi apple is trying to put wifi in the ipod so u can dl music off of your wifi network long time reader of techdirt but duh take the survay and read the whole article i mean wow

    link to this | view in thread ]

  12. identicon
    Anonymous Coward, 7 Aug 2006 @ 11:29am

    Re:

    if you read the survey at all you would know how to spell "survay"

    link to this | view in thread ]

  13. identicon
    s, 7 Aug 2006 @ 11:42am

    Survey

    Do you prefer internet tubes, or inner tubes?

    link to this | view in thread ]

  14. identicon
    Anonymous Coward, 7 Aug 2006 @ 12:12pm

    Re: Survey

    Don't you mean innert tubes? Not to be confused with inert tubes.

    link to this | view in thread ]

  15. identicon
    Dave, 7 Aug 2006 @ 1:05pm

    Survey

    99% of me likes chicken...

    link to this | view in thread ]

  16. identicon
    Anonymous Coward, 7 Aug 2006 @ 1:23pm

    Re: Re:

    and the other 347 grammatical / spelling errors in the comment...

    jeez people, there's a DIFFERENCE between just typing quickly, typing slang, and just not know how to communicate....

    link to this | view in thread ]

  17. identicon
    mikhail, 7 Aug 2006 @ 1:26pm

    Re: Re: Re:

    ing...

    that would be know...ing

    yes, my friends, it's the stereotypical "let's bash someone else's comment and make the same mistake in our own" occurrence

    link to this | view in thread ]

  18. identicon
    Frink, 7 Aug 2006 @ 5:11pm

    Re: Curious

    I prefer pointless comments. What were we discussing?

    link to this | view in thread ]

  19. identicon
    Frink, 7 Aug 2006 @ 5:13pm

    Re: RE: Curious

    I ride the bus and I'm on a diet.

    link to this | view in thread ]

  20. identicon
    Frink, 7 Aug 2006 @ 5:15pm

    Re: Re: Re: Re:

    You forgot capital letters and periods.

    link to this | view in thread ]

  21. identicon
    Anonymous Coward, 8 Aug 2006 @ 7:43am

    Re: Survey

    depends if im going swimming or im going to watch a video of someone swimming on youtube

    link to this | view in thread ]


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