Luxury Mobile Operator Not So Luxurious Any More
from the the-rich-and-famous-aren't-that-dumb dept
In late 2005, we were amused by the story of a Japanese company trying to launch a special mobile phone service, called Voce, for the rich and famous in the US. The selling point had little to do with a fancy phone. You would get just a common RAZR. But, for a $1500 entry fee and $500/month (!?!) you would basically get unlimited calls, get a new phone each year and get a full-time concierge service. It's not difficult to recognize why this is a terrible idea. The people who could afford this sort of thing are probably smart enough to recognize they can simply buy themselves a new phone each year and sign up for an unlimited (or close to it) service from one of the big carriers. As for the concierge service, there are plenty of those around -- with most being a lot more established and trustworthy. Soon after launch, the company discovered that no one had signed up. So it dropped prices to a $1000 entry fee and $400/month. That didn't work either. So a year later, it dropped prices again to $500 entry and $200/month. Stunningly, it turns out that the rich and famous are still smart enough to recognize that's not a very good deal either. Well, other than about 2,000 people who actually did sign up. That's really not enough customers to run a business like this, so the company has shut down completely. Amusingly, the way the COO found out the company was shutting down was that his phone stopped working. As Engadget points out, you would think that the Chief Operating Officer would know that the company's operations were being shut down. Apparently not.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Filed Under: luxury, mobile operator, mvno, rich and famous
Companies: voce
Reader Comments
Subscribe: RSS
View by: Time | Thread
So who pulled the plug?
And what could the COO possibly have to do that was more important that staying in the loop ON COMPANY OPERATIONS?!?
How do you say "Clown Shoes" in Japanese?
[ link to this | view in thread ]
Equipment must be returned to Client’s original place of purchase in order to receive a refund of the initial cost of the Equipment.
Nope.
In the event that Voce cannot provide thirty (30) days notice, Voce will endeavor to provide as much notice as possible prior to termination.
I guess they didn't do that either, huh?
[ link to this | view in thread ]
How do you say "Clown Shoes" in Japanese?
[ link to this | view in thread ]
Re: So who pulled the plug?
From what I understand they like to get paid too.
[ link to this | view in thread ]