Washington Post Ombud: Anonymous Comments Have Their Place

from the including-on-the-wapo-site dept

With some newspaper folks claiming that anonymous comments are evil and somehow bad for America, it's nice to see someone from the business step up and defend the value of anonymous commenters. The Washington Post's ombudsman, Andrew Alexander recently wrote a good defense of anonymous commenters. The first half details all the bad that comes along with anonymous commenters -- the vile and nasty comments -- but then points out that an outright ban is the wrong response:
For every noxious comment, many more are astute and stimulating. Anonymity provides necessary protection for serious commenters whose jobs or personal circumstances preclude identifying themselves. And even belligerent anonymous comments often reflect genuine passion that should be heard.
He also points out that allowing anonymous commenters has helped to build up a much larger community at the WaPo site, where those users tend to be more loyal and spend more time, even if it's not known who they are specifically. But I think the point highlighted above is key. We all can remember the awful anonymous comments, because those stick out in our memory. But that creates this anecdotal belief that anonymous comments are awful. Yet, as I look through the anonymous comments that we get at Techdirt every day, the vast majority of them are quality comments. Yes, there are some terrible ones, which may be more memorable, but we have anonymous commenters who provide tremendous value -- and it would be a shame to cut them off, just because of a few troublemakers.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team

Filed Under: anonymous, comments
Companies: washington post


Reader Comments

Subscribe: RSS

View by: Time | Thread


  1. identicon
    Anonymous Coward, 6 Apr 2010 @ 7:39am

    at least they respect anonymous.

    link to this | view in thread ]

  2. identicon
    Anonymous Coward, 6 Apr 2010 @ 7:41am

    Obligatory belligerent anonymous comment made with passion.

    link to this | view in thread ]

  3. identicon
    Anonymous Coward, 6 Apr 2010 @ 7:45am

    The thing is that the government should do absolutely nothing to restrict anonymous comments, it should be each and every individual blog and outlet that does.

    link to this | view in thread ]

  4. identicon
    Anonymous Coward, 6 Apr 2010 @ 7:56am

    If I weren't allowed to comment anonymously I wouldn't have stuck around here for so long. I enjoy having the ability to instantly comment on things that I have just read.

    And besides, isn't the important part of a comment the actual comment and not so much the actual commentator making the comment?

    The substance of the spoken and not the speaker?

    link to this | view in thread ]

  5. identicon
    Anonymous Coward, 6 Apr 2010 @ 8:09am

    I only post where I can post anonymously.

    link to this | view in thread ]

  6. icon
    Designerfx (profile), 6 Apr 2010 @ 8:10am

    put this in the "Whoops" category?

    First, washingtonpost does have a point. I think that's why most smart websites allow anonymous posting, although some don't know how to deal with the good and bad. Some IP log to prevent spam, some simply moderate the comments, and plenty of variance that sadly, isn't 100% anonymous. Depending on popularity moderation might not be realistic.

    Meanwhile, you have to log in to comment on the article talking about allowing anonymous comments. Not on techdirt, but on washingtonpost's *entire website.*

    "You must be signed in to washingtonpost.com to comment. Please sign in."

    way to go washingtonpost. left hand, meet right hand.

    link to this | view in thread ]

  7. identicon
    Anonymous Coward, 6 Apr 2010 @ 8:37am

    for TAM

    And even belligerent anonymous comments often reflect genuine passion that should be heard.

    you TAM you fucking bagwinding goat fucker

    link to this | view in thread ]

  8. icon
    Rob Pegoraro (profile), 6 Apr 2010 @ 8:57am

    Context from a Postie who appreciates anonymous comments

    Don't take this post to be any sort of statement by management; they're not paying me nearly enough to take on that role. That said, I'll make two points:

    1) Yes, you have to register to comment. We had a massive spam problem until we adopted that. And even requiring a login hasn't ended comment spam... because you can lie when you set up an account. We have no way of checking that, the same way that TechDirt can't prove that it's really Rob Pegoraro, the Post tech columnist, writing this comment. (It is. Honest!)

    2) Some of my favorite commenters don't post under their real names--"wiredog," "54Stratocaster," "tbva," for instance. Something like half of my comments come from people who don't use their real names, and on some blogs (Nationals Journal comes to mind) it's more than half. Yet we have great conversations there.

    The same is not true on some of our political blogs. Not even close. Why that happens would be fascinating subject for a sociological dissertation. Meanwhile, I myself have no problem with anonymous user input and wouldn't want any new commenting system to close off that option.

    - RP

    link to this | view in thread ]

  9. icon
    jjmsan (profile), 6 Apr 2010 @ 9:00am

    Post Comments

    Actually his ratio was way off for every interesting comment there are 7 that are simply name calling. When I read the article my thought was "Wow, what a great coverup for not monitoring your comments"

    link to this | view in thread ]

  10. identicon
    Freedom, 6 Apr 2010 @ 9:12am

    Anonymous...

    When you can't post anonymously then you have to filter your comments to ensure they won't come back to bite you.

    The same reason I don't put political stickers on my car. Because, yes, there is that small sense/worry that I'll piss off someone and be hassled (say IRS Audit, someone with DB access looking up name and address and selling it or subscribing me to Green Peace or something and so on).

    The Internet is also a fairly permanent archive. The last thing I want is my comments to come back in bite me in a job interview and so on.

    In short, by posting anonymously it gives the ability to express a non-filtered view. Sometimes those views are nasty, but they are honest and real (there is some analogy to online porn, but I'm having a hard time coming up with it!).

    Freedom

    As for the spam postings, Mike's methods appear to work fairly well - might be something to look into ???

    link to this | view in thread ]

  11. identicon
    TSO, 6 Apr 2010 @ 9:29am

    I wouldn't use Techdirt if I couldn't comment anonymously. I use this name to make comments that could otherwise make me fired if discovered.

    link to this | view in thread ]

  12. icon
    Designerfx (profile), 6 Apr 2010 @ 10:01am

    Re: Context from a Postie who appreciates anonymous comments

    okay, registering to comment does not equal anonymous. You dodged this issue entirely, bt the second sentence.

    Just because you can fake your name doesn't mean that from registration to posting, you can be anonymous. You can't. The IP address is tracked through that and can be easily fetched. Techdirt actually does allow posting without requiring registration, and slashdot as well. So no, washingtonpost is a step behind here.

    There are significantly better ways to handle the spam. Watch for what links are being provided - example: if there is an inline link and the actual link description are different, you could have this flag a post for review. Captchas, while not a perfect solution, can help mitigate some spam as well. Just don't be stupid - don't do captchas that are "verify the word" as those are easily defeated, and the harder those are the harder it is for legitimate posters to pass the captcha. Do picture + verbal confirmation at a minimum. Moderation is another method - let users moderate comments. Of course the method that you do this matters too.

    What does all this prove? That you don't support anonymity in the true sense of what it means. You support it in a false sense, calling it anonymous when it's not.

    link to this | view in thread ]

  13. icon
    Designerfx (profile), 6 Apr 2010 @ 10:04am

    Re: Context from a Postie who appreciates anonymous comments

    PS: your own answer shows that registration isn't fixing spam, so why even bother?

    That's like DRM all over again. It's like "well, DRM hasn't slowed piracy, but why put a stop to it?"

    it's quite ignorant, and has nothing to do with the quality of your blogs or the type of posts, or your opinion. All of this fails to call to notice that you don't allow anonymous comments.

    anonymous in terms of the internet means - you can post without being required to have some login or password to do so.

    link to this | view in thread ]

  14. icon
    Cabal (profile), 6 Apr 2010 @ 10:32am

    I don't work for free...

    I gotta say, I hung out here for at least a year before I published my first anonymous comment. I then posted perhaps another dozen over the next year. I recently registed, and now have a profile, but it was only because you made it worth my while... (and tickled my vanity, by allowing me to see all of my anonymous posting tied to my email address --).

    There were a number of places I used to comment, which have eliminated anonymous commenting. I don't comment there. And frankly, I don't visit them as much anymore... because it offends me to give that business something (my comments, which have a debatable value) and be charged for it.

    Ah, but registration is free you say? Ah, but it takes me time to complete the form. And, it provides my information to the business, a resource which is often exploited for economic gain. Instead, I don't comment... because I'm not paying you so that I can add value to your product. Eff off.

    So, thanks Techdirt. I dig you guys. It seems like every time I turn around, you're doing something to make this place a little friendlier, a little better, and darnit, it seems like you like me, you really like me.

    I however will keep asking: can we get a thumb up/thumb down and a user configurable option to set thresholds for hiding strong down comments?

    link to this | view in thread ]

  15. icon
    Mike Masnick (profile), 6 Apr 2010 @ 10:37am

    Re: Context from a Postie who appreciates anonymous comments

    Yes, you have to register to comment. We had a massive spam problem until we adopted that.

    Interesting. We've gone in a different direction. We have comment spam filters which catch most spam (tens of thousands per day) just based on some basic heuristics. But we still allow totally anonymous commenting.

    We've found that it's better to simply provide extra tools to those who do register... so for the registered users they can do more things that anonymous commenters can't do.

    link to this | view in thread ]

  16. icon
    SPL (profile), 6 Apr 2010 @ 4:49pm

    You spelled his name wrong in the article: "Anderw Alexander" (unless his name really is Anderw).

    link to this | view in thread ]

  17. icon
    Mike Masnick (profile), 6 Apr 2010 @ 5:04pm

    Re:

    You spelled his name wrong in the article: "Anderw Alexander" (unless his name really is Anderw).


    Oops. It is not. Fixed... sorry.

    link to this | view in thread ]

  18. identicon
    Anonymous Coward, 6 Apr 2010 @ 5:30pm

    Re: Context from a Postie who appreciates anonymous comments

    1) Yes, you have to register to comment. We had a massive spam problem until we adopted that. And even requiring a login hasn't ended comment spam... because you can lie when you set up an account.

    Why don't you use a system like Techdirt uses? Seriously, why not? You don't see much spam here, do you?

    link to this | view in thread ]

  19. identicon
    Anonymous Coward, 6 Apr 2010 @ 5:39pm

    I have often wanted to comment on sites when I feel I have an unique viewpoint to offer but declined to do so because the site required registration to comment. Most of these are sites where I don't feel an immediate need to become a core member of the community, and it's too much work to bother registering an account for a single comment and maybe have to recall the password six months later when I have one more comment. Then there's the mental effort to decide whether it's worth it or not to register, and the decision defaults to not. It's the same psychological factors that make micropayments problematic. As a result, these sites lose out on my opinion and on potentially bringing me into their core community. Thanks for allowing anonymous comments.

    link to this | view in thread ]

  20. identicon
    order custom essay, 30 Apr 2010 @ 8:17am

    I have been visiting your blog lately because I am fascinated in reading the quality articles that you post. Keep it up!

    link to this | view in thread ]

  21. identicon
    Anonymous Coward, 13 Jul 2010 @ 5:00am

    powerdesigns.ltd.uk

    link to this | view in thread ]

  22. identicon
    idahouse, 23 Aug 2010 @ 6:29am

    ~~~huhu

    my website address is http://

    link to this | view in thread ]

  23. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:23pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  24. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:24pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  25. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:25pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  26. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:25pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  27. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:25pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  28. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:25pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  29. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:26pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  30. identicon
    Anonymous Coward, 5 Sep 2010 @ 6:26pm

    I just got heaps of Car Town Points for FREE!! >> http://freecartownpoints.tk

    link to this | view in thread ]

  31. identicon
    Julius, 16 Sep 2010 @ 12:58pm

    I just love seeing Mike Masnick fuck Eric Goldman hard up the butthole. This is exactly the kind of fucking Eric Goldman loves. But Eric is not exactly loyal. I have also seen him cocksucking Fuad Kamal of Anaara Media. When will you techy boys get it straight that infidelity is out and loyalty is in!

    link to this | view in thread ]

  32. identicon
    petek, 21 Sep 2010 @ 6:37am

    Fuad Kamal has the most grotesque gay porn on his website at Anaara Media. He also has the most invasive spyware at Annara Media. Fuad Kamal is a gay porn addict and is a flaming faggot! If you take a look you risk corrupting your computer but Fuad Kamal is one of the most expert hackers and may already have infected your computer.

    link to this | view in thread ]

  33. identicon
    Achmed, 12 Oct 2010 @ 6:57am

    techdirt

    I would like to thank yassin_yassin_@hotmail.com for the great support! Thanks alot man, I appreciate it.

    link to this | view in thread ]

  34. identicon
    sameh, 18 Oct 2010 @ 5:24pm

    hosting domains have domains start from 6$ how?

    Very Nice Article Nice work man Domains starts from 7.99$

    link to this | view in thread ]

  35. identicon
    games, 3 Nov 2010 @ 1:09am

    games

    Thanks for the the article! That was Hilarious!!

    link to this | view in thread ]

  36. identicon
    watch the office online, 4 Dec 2010 @ 3:36am

    Great post

    Great article thanks for the nice read!

    link to this | view in thread ]

  37. identicon
    James Gardner, 26 Dec 2010 @ 5:56pm

    Hmm...

    Hmm...

    link to this | view in thread ]

  38. identicon
    James Gardner, 26 Dec 2010 @ 5:59pm

    Anonymous

    No point... I like being spammed! My email is xgd@aol.com

    link to this | view in thread ]

  39. identicon
    Anonymous Coward, 12 Jun 2011 @ 11:12pm

    use of chemical weapons by usa

    Why is USA using chemical weapons through drone attacks in Tribal regions of Pakistan (CIA is acting as NAZI army of Hitler)

    "An appeal from a poor victim"

    link to this | view in thread ]

  40. identicon
    cheap north face jackets, 3 Aug 2011 @ 5:15am

    do you agree...

    Eric is not exactly loyal. I have also seen him cocksucking Fuad Kamal of Anaara Media. When will you techy boys get it straight that infidelity is out and loyalty is in!

    link to this | view in thread ]

  41. identicon
    Her mom, 11 Sep 2011 @ 1:49pm

    Ainsley Hargus is a dangerous sociopath who lies without compunction and spits in the face of those who attempt to care for her. She is an opportunist and can disguise her intentions easily, so do not be fooled.

    link to this | view in thread ]

  42. identicon
    L. Spears, 2 Nov 2011 @ 8:46pm

    Obama's unemployed... he may be next.

    Dear Mr. President,

    You could EASILY help decrease unemployment rates, improve the economy, and reduce the budget at the same time; if you chose to. You may wonder how. Then again you may not really care. However, I am going to voice a HUGE but simple idea.

    A key group in the unemployed/under employed in America is the young people with professional degrees (i.e. teachers). Also, a huge expense in the educational budget is teacher salaries. Today many baby boomers in the field of education qualify for retirement. A 30+ year veteran teacher earns many times what a younger teacher does. In fact, some of those post retirement age teachers earn as much a two and a half time what teachers with five years experience do. However, arrogant, self centered, burnt out, baby boomer educators have held on to those positions long after they had planned to. Reason: unions are guaranteeing them huge bonuses for staying on as union dues are based off their pay. We do not have a shortage of high quality teachers in America. What we have is a shortage of high quality teachers EMPLOYED.

    The "old guard" teachers know how to teach and they know the material as well. They just don't really want to be teaching day in and day out any longer. The poor performance in public education should be your fist clue; a wakeup call that they are "over it." Younger teachers have a better grasp of current teaching strategies and they have a strong desire to teach. Not something you truly find in a majority of the older teachers. This is not the 1970s any longer. Let those older teachers retire and enjoy their remaining years; they have EARNED it. Large portions of the “Occupy Wall Street” crowd are frustrated because they have no jobs. NO JOBS! Despite doing everything right. They did well in school. They worked hard to get into a quality college. They worked to get good grades. They took on LARGE debt to pay for school. However, once they graduated they found NO JOB!! No job is available because the older teachers refuse to retire after they are eligible. This is a breach of the social contract that exists between baby boomers and everyone else; get an education and a job will be available when you graduate. Outstanding student loans are the highest in US history; surpassing credit card debt.

    Many other careers are under similar situations; fire fighters and law enforcement to name a few. Keeping these retirement age employees on another year of two may have seemed like a viable program to someone at sometime, but it does not work in practice. Now, I understand that unions are a huge supporter of Democrats; yours as well. But whose side are you, congress, and the senate on? The American citizens or the union bosses...

    Older employees are much less likely to buy a new home, car, couch, dining room table, television, appliances, computers, new fashions, and many other items than young people entering the work force. Young people are just starting out. Younger employees WILL buy those items. Many of the younger people that have recently graduated are now living back at home with their mom and dad. Those same young people are waiting for their post school lives to start. Instead they sit in limbo; waiting. Remember, it was the young people that made the difference in your election, not the union bosses.

    Do you remember when you told "Joe the Plummer" you were just trying to "Spread the Wealth"?? You should, you got beat up enough over that remark. People voted you into office because you said that. You have had nearly three years to deliver on your promises and you have failed most of the Americans that voted you into office. I'm here to tell you it is now time to put up or shut up. So which is it??

    I urge you to support the American people by encouraging baby boomers to retire, unions to stop paying those big perks to keep high salary people beyond their retirement age, and ask state legislatures to support this as well. America and the rest of the world will be much better for your efforts in this matter.

    Sincerely,

    An American

    link to this | view in thread ]

  43. icon
    Peace (profile), 30 Jan 2012 @ 4:49am

    Re:

    I have GOT to nominate you for Mom Of The Year! Awesome. Truly unbelievable.

    link to this | view in thread ]

  44. identicon
    santa, 27 Jul 2012 @ 1:53am

    Jerry Sandusky child molester voicemails

    link to this | view in thread ]

  45. identicon
    victorw, 3 Nov 2013 @ 8:02am

    Re: Fuad Kamal

    Fuad Kamal incites counter-terrorists such as Lynn Adelman of Milwaukee, Wisconsin to new heights of vengefulness. Fuad Kamal is a radicalized Muslim, but counter-terrorists like Lynn Adelman may be even more extreme and threatening. Lynn Adelman's father was a global counter-terrorist who passed his proclivities on to his son, Lynn Adelman. I am more afraid of Lynn Adelman who is a vicious Zionist than I am of Fuad Kamal.

    link to this | view in thread ]

  46. identicon
    OLIVIA, 3 Nov 2013 @ 8:13am

    MY TESTIMONY

    After years in marriage with my hubby and our 2 kids, my husband started

    going out with other ladies and showed me

    cold love, on several occasions he threatens to divorce me if I dare

    question him about his affair with other

    ladies, I was totally devastated and confused until a old friend of mine

    told me about a spell caster on the

    internet Dr. eho who help people with the relationship and marriage problem

    by the powers of love spells, at first

    I doubted if such thing ever exists but decided to give it a try, when I

    contact him, he helped me cast a spell

    and within 48hours my husband came back to me and started apologizing, now

    he has stopped going out with ladies

    and he his with me for good and for real. Contact this great spell caster

    for your relationship or marriage

    problem at ehorspellhome@yahoo.com Goodluck

    link to this | view in thread ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.