Interesting article, but I'll agree with the folx that say it makes sense in some cases.
For instance, I currently work tech support for a large computer company. I'm paid hourly and I can see how it makes sense — even in my small, specialized team there's almost no reason to contact one of the techs outside of work. We've got an internal wiki to document stuff, minimizing specialized knowledge, and generally don't need to be responding to customer questions outside of our normal working hours–we manage staffing levels to cover it.
That said, anyone who is a manager is an exempt employee and I see the benefits there, too. Primary point-of-contact, etc.
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(untitled comment)
For instance, I currently work tech support for a large computer company. I'm paid hourly and I can see how it makes sense — even in my small, specialized team there's almost no reason to contact one of the techs outside of work. We've got an internal wiki to document stuff, minimizing specialized knowledge, and generally don't need to be responding to customer questions outside of our normal working hours–we manage staffing levels to cover it.
That said, anyone who is a manager is an exempt employee and I see the benefits there, too. Primary point-of-contact, etc.
Techdirt has not posted any stories submitted by duncan.
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