My daughter had selected to NOT AUTO RENEW. Still it went ahead and did anyway. Because she had no money in her account, it went to the secondary card which was my card. I called Amazon Prime. They said they generated a refund. They did not. I called my bank. They saw no transaction to issue the refund. After four calls to Amazon and three calls to the bank and one trip, I still have not been given a refund.
Amazon reps have lied and said they gave the refund, it was in my bank, that the bank is holding the money and that my bank is lying to me. They said the refund had "Succeeded", which I guess means it was a successful robbery of my assets. Either way, they were not truthful.
My bank says Amazon has not put through the transaction and that they could not see any pending refund. They issued a credit, but it fell off after they investigated it and found no refund was ever issued by Amazon and the Prime account is now "Closed".
Long story short, they auto renewed an account with no auto renewal selected, charged an unauthorized card and then lied about the refund.
Isn't Amazon rich enough without STEALING from it's customers? The Transaction ID they gave me to give my bank was even erroneous.
These big companies are taking over the world and will destroy honest dealing. I am sick of these problems!
Amazon has since admitted the errors were "GLITCHES" in the "SYSTEM". But by holding these monies, and collecting interest on the funds for four, five, ten or twelve days to thousands of customers, they could be raking in millions on our hard-earned dollars.
I hope the DOJ or someone in the government steps in and stops this practice. They still have my $103.36 and now I am wondering if I will ever see it. What a scheme they have going on!
What am I going to do? See an attorney at $400.00 an hour to get back $103.36...No! Smart people;those Amazon executives. I believe this will be the new "ENRON". They can take the bonuses off the sweat of our brows!
I hope to someday get my refund, but in the meantime, I hope somebody in Washington is paying attention or cares.
Techdirt has not posted any stories submitted by JodyMac.
Re: $79 free shipping
I had selected not to auto renew. I lost $103.36.
NO AUTO RENEWAL SELECTED BUT AMAZON PRIME TOOK MY MONEY ANYWAY, CHARGING SECONDARY CARD!
Amazon reps have lied and said they gave the refund, it was in my bank, that the bank is holding the money and that my bank is lying to me. They said the refund had "Succeeded", which I guess means it was a successful robbery of my assets. Either way, they were not truthful.
My bank says Amazon has not put through the transaction and that they could not see any pending refund. They issued a credit, but it fell off after they investigated it and found no refund was ever issued by Amazon and the Prime account is now "Closed".
Long story short, they auto renewed an account with no auto renewal selected, charged an unauthorized card and then lied about the refund.
Isn't Amazon rich enough without STEALING from it's customers? The Transaction ID they gave me to give my bank was even erroneous.
These big companies are taking over the world and will destroy honest dealing. I am sick of these problems!
Amazon has since admitted the errors were "GLITCHES" in the "SYSTEM". But by holding these monies, and collecting interest on the funds for four, five, ten or twelve days to thousands of customers, they could be raking in millions on our hard-earned dollars.
I hope the DOJ or someone in the government steps in and stops this practice. They still have my $103.36 and now I am wondering if I will ever see it. What a scheme they have going on!
What am I going to do? See an attorney at $400.00 an hour to get back $103.36...No! Smart people;those Amazon executives. I believe this will be the new "ENRON". They can take the bonuses off the sweat of our brows!
I hope to someday get my refund, but in the meantime, I hope somebody in Washington is paying attention or cares.
Techdirt has not posted any stories submitted by JodyMac.
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