Same story here. We all got new phones, they came loaded with icons that made it look like a game or application was already on the phone. But, if you click the icon, it connects to Get it Now. If you disconnect as soon as you see that’s what it is doing, it doesn’t matter..you are still charged a minimum of $1.99 for “browsing”. Very deceptive, and the reply I got from customer service was totally unsatisfactory.
This whole, “hit the icon” (that VZN put there as IF the app is already on your phone) and then be charged for “browsing” is entrapment, and a deceitful business practice. If we all complain, maybe Verizon will get the message. Let your state’s attorney general and the FCC know about Verizon’s crummy business practices.
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Verizon's Phantom data charges
This whole, “hit the icon” (that VZN put there as IF the app is already on your phone) and then be charged for “browsing” is entrapment, and a deceitful business practice. If we all complain, maybe Verizon will get the message. Let your state’s attorney general and the FCC know about Verizon’s crummy business practices.
Techdirt has not posted any stories submitted by KathyDallas.
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