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mcisely

About mcisely




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  • Oct 31st, 2016 @ 4:01pm

    Re:

    It's even worse.

    Unfortunately I learned all this the hard way:

    1. If you make the mistake of hitting "enter" while entering a coupon code, the order is immediately irreversibly submitted WITHOUT the coupon code.
    2. There is no "oops I screwed up; please cancel this" button. Amazon might have 1-click ordering but at least there you can undo a mistake.
    3. There is no phone number to call.
    4. There is no e-mail address to send to.
    5. The "contact us" page fails miserably in Google Chrome (tried in Linux and OS/X - fails with "Your response is incorrect. Please try again.") Finally got it to work in Firefox. Also fails in Konqueror, FWIW.

    Regarding the phone number, I also contacted my CC issuer and while they found the pending transaction even they could not find a contact phone number.

    Lesson learned. The price was right for the item, but the cost is too high.


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