MJ User’s Comments

• May 31st, 2011 @ 5:50pm

  MajicJack Blocked call? Can this be fixed?

  on Can A Phone Service Provider Block Calls To Numbers It Doesn't Like?
  Email exchange to MajicJack and a telephone company that has blocked my calls. The very strange thing is that this service has ,until now, worked for me. I am awaiting a reply.
  
  to Dan@magicjack.com
  cc pmunchel@htcnet.org,
  newmanr@htcnet.org,
  hinerg@htcnet.org,
  communications@scc.virginia.gov
  date Tue, May 31, 2011
  subject MajicJack Blocked call? Can this be fixed?
  
  Dan Borislow,
  Inventor of magicJack and CEO
  I noticed your comments. and email address, on a board; (
  http://www.techdirt.com/articles/20090904/1449236112.shtml#comments )
  and am writing about being unable to call a good friend "Al" whose "Highland Telephone Cooperative, in Monterey Virginia" is refusing a voice connection.
  I believe I have used MJ to call him in the past.
  Now not possible? Why?
  
  If it is not you "MJ" blocking my calls, then Highland Coop can be reached at the following numbers (unless of course you are using MajicJack!);
  http://www.htcnet.org/contact.html
  Highland Telephone Cooperative
  Office: 540 468-2131
  Repair: 611 or 540 468-1998
  Internet Technical Support: 540 468-1457
  Philip Munchel, General Manager: pmunchel@htcnet.org 540 468-2134
  Ruth Newman, Office Manager: newmanr@htcnet.org 540 468-2131
  Gideon Hiner, Plant Manager hinerg@htcnet.org 540 468-2131
  
  Please note that I am trying to call a POTS line, not conferencing, as noted in the above message board.
  Just a simple phone call like your site says I should be able to call. "anywhere in the USA or Canada"
  
  You say on the blog "we do not want to block calls to anyone and so far offer to complete all calls".
  Well what about MY calls? What about my friends in Highland County Virginia? Can this be fixed?
  
  I asked the MJ folks at your sites "chat" what they can do about being blocked, and they were very vague.
  
  MJ AND Highland Telephone Coop, please let me know what is going on.
  
  MJUser MajicJack #XXX.xxx.xxxx
  
  CC: to Highland Telephone Coop
  Philip Munchel, General Manager: pmunchel@htcnet.org 540 468-2134
  Ruth Newman, Office Manager: newmanr@htcnet.org 540 468-2131
  Gideon Hiner, Plant Manager hinerg@htcnet.org 540 468-2131
  
  Virginia State Corporation Commission’s Division of Communications
  (804) 371-9675 communications@scc.virginia.gov.