This sort of thing is not new. It is not a scam. It is merely blatant American Capitalism. Taking advantage of the stupid.
How do you think Facebook grew to be multi-billion dollar company? It wasn't because the upper slice of the bell curve needed an outlet to share pictures of their supper.
While it may seem like a cruel trick to many, to those who sell online, customers who do no read descriptions is a real problem. Constantly people are buying stuff and then requesting refunds and filing chargebacks because they did not even look at pictures or read descriptions or item details.
"oh, I thought this CD was a DVD, I want to return it."
"You sent me a VHS tape, I don't have a VCR, do you have it in DVD?"
"I paid $300 for a crate for a 1912 Tiffany lamp, but I thought I was getting a $350,000 Tiffany lamp, I'm angry!"
When a seller obviously tried to defraud buyers, that should be a crime. When a seller explicitly details what they are selling and the buyer purchases the item that is pictured and described, then it should be a crime for that buyer to file a chargeback when they state that the item was "not as described" or "defective" or whatever term the credit card companies use.
Without a doubt, threatening to sue over bad reviews is over-the-top and does not promote a good image, however, I feel his pain.
If only there was a universal review method that everyone used that was editable to account for poor reviews that had been addressed by the company in question.
If the guy sells a stove and it later has a recall, does this constitute a bad review for his store?
If so, and customer leaves one, and the seller replaces the stove, this should be reflected in the reviews.
Also, this is a Yahoo! store, so.... Sort of like reporting on some dumb terms in an eBay auction.
The guy has good reviews on reseller ratings
Techdirt has not posted any stories submitted by theangryetailer.
Taking Advantage of the Stupid is NOT a Crime, It's the American Way
How do you think Facebook grew to be multi-billion dollar company? It wasn't because the upper slice of the bell curve needed an outlet to share pictures of their supper.
While it may seem like a cruel trick to many, to those who sell online, customers who do no read descriptions is a real problem. Constantly people are buying stuff and then requesting refunds and filing chargebacks because they did not even look at pictures or read descriptions or item details.
"oh, I thought this CD was a DVD, I want to return it."
"You sent me a VHS tape, I don't have a VCR, do you have it in DVD?"
"I paid $300 for a crate for a 1912 Tiffany lamp, but I thought I was getting a $350,000 Tiffany lamp, I'm angry!"
When a seller obviously tried to defraud buyers, that should be a crime. When a seller explicitly details what they are selling and the buyer purchases the item that is pictured and described, then it should be a crime for that buyer to file a chargeback when they state that the item was "not as described" or "defective" or whatever term the credit card companies use.
(untitled comment)
They also have a long history of closing accounts for no reason whatsoever or at the very best, on a whim.
This is why most large ecommerce stores do not offer Paypal as a payment method.
I feel his pain
If only there was a universal review method that everyone used that was editable to account for poor reviews that had been addressed by the company in question.
If the guy sells a stove and it later has a recall, does this constitute a bad review for his store?
If so, and customer leaves one, and the seller replaces the stove, this should be reflected in the reviews.
Also, this is a Yahoo! store, so.... Sort of like reporting on some dumb terms in an eBay auction.
The guy has good reviews on reseller ratings
Techdirt has not posted any stories submitted by theangryetailer.
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