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Fry's Really Going To Buy Outpost... Probably

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from the don't-hold-your-breath dept

Tue, Sep 4th 2001 11:07pm — Mike Masnick
Remember all the craziness about just who was really going to buy Outpost.com and Egghead.com? Well, now it seems pretty likely (but not definite yet) that Fry's really will be buying Outpost.com (maybe), and they may still buy Egghead.com as well (why stop at one failing computer e-tailer when you can have two?). I'm still wondering how Fry's is going to transfer their notoriously surly customer service to the web.
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  1. identicon
    u2604ab, 5 Sep 2001 @ 10:24am

    Fry's Customer Service ahead of curve


    My experience of customer service via the web indicates that Fry's is the model for online customer service. (I.e. just piss of and ignore someone and they'll go away.)

    [ link to this | view in thread ]

  2. icon
    Mike (profile), 5 Sep 2001 @ 11:12am

    Re: Fry's Customer Service ahead of curve

    Ah. That goes well with this demotivator print I have hanging on my wall.

    "If We Don't Take Care Of The Customer, Maybe They'll Stop Bugging Us."

    [ link to this | view in thread ]


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