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AT&T Broadband Customers Moving Email Once Again

Email

from the keep-on-moving-on dept

Mon, Jan 13th 2003 2:20am — Mike Masnick
It's good to own your own domain in order to guarantee that your email address is always valid, no matter what happens at lower levels. I'm reminded of this all the time, but it's coming up once again for all those folks who have AT&T Broadband cable modem service. It was only a year ago that they were forced to change their email addresses from whatever@home.com to whatever@attbi.com - causing many to complain loudly. I imagine they're not particularly pleased now that AT&T Broadband is telling them that their wonderful new attbi.com addresses are being phased out in favor of comcast.net email addresses - now that AT&T Broadband is owned by Comcast. Technically I have an attbi.com email address (though, I'm not even sure I know what it is), so this doesn't impact me. However, it does seem like it would be incentive to anyone who does use their ISP-provided email to go somewhere else to separate your email address from your ISP.
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8 Comments

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  • identicon
    Bish, 13 Jan 2003 @ 3:30am

    Hear hear!

    I cannot agree More. In the last 8 year I've changed jobs 3 times, towns 4 times and ISPs about 4 times. I've changed email addresses exactly ZERO times because I run my own domain.

    That's 8 years, now; think on that. Even during the most expensive phase of the project, I've only had to pay about $60US/yr. Not too shabby for piece of mind.

    [ link to this | view in chronology ]

  • identicon
    gary, 13 Jan 2003 @ 7:05am

    dull

    They must have laid off all of their marketing people. If you are going through the trouble of changing domain names, you would think they could come up with something with more marketing pizzazz than @comcast.net

    [ link to this | view in chronology ]

  • identicon
    Larry Armstrong, 13 Jan 2003 @ 8:21am

    E-mail Redirector

    I've changed jobs several times, had ISPs go out of business and never had to change my e-mail address because I've been using an e-mail redirector service http://www.pobox.com

    At $15 a year, it's cheaper then running a domain.

    Larry

    [ link to this | view in chronology ]

  • identicon
    John, 14 Jan 2003 @ 4:33pm

    New email address

    Might as well start using it right now: jrhess@comcrap.net

    [ link to this | view in chronology ]

  • identicon
    Dub, 23 Jan 2003 @ 9:04pm

    Unbelievable

    Amazing. How much would it actually cost Comcast to keep the attbi domain? Like, next to nothing? Nobody else is going to be using it.

    Some companies are just so friggin' stupid.

    [ link to this | view in chronology ]

  • identicon
    Barb., 10 Jul 2003 @ 2:22am

    Emails - Help me please!

    Thanks to Google I found You!!! I use Windows 98 Version 6 and have two people I exchange information with. One, here in my Town, and I can converse by phone and believe me we sure have ever since she switched to Comcast.net for her ISP! The other person lives 3000 miles from me and has had comcast.net for well over a year and we have exchanged many emails during that time, but not any-more!!! Every time I send an email to either one of these people approximately 24 hours later I receive an email that says the email has been "DELAYED" (?) I'm not computer literate by any means but have been on line for four years and have never, ever received that message before. Have you ever had that happen? Let me continue, after that message arrives and an additional 36 or so hours pass I get another email saying "Failure, server cannot be found"! Yeah, okay, and I would think I had messed up the address and would then try again, with no success. I believe in the last 10 days I have spent a minimum of 6-7 hours on the phone to MSN tech support trying to find a solution and before we hang up I am always told that the problem is not MSN but it is a Comcast problem and the party I am trying to send to should contact comcast!!! This is where living in the same Town has come in handy for both of us. Well, MSN blames Comcast, Comcast blames MSN and my adult long out of the nest children tell me to buy a new computer! I'm a stubborn senior citizen, and figure that the amount I pay each month for my ISP service is enough that I should be able to use my computer. I'm hoping that you can help me lay the blame with this either on MSN or COMCAST. Comcast has only been available in my area for a couple of months and about a month ago I decided to switch to Comcast and when the installer finally came (7 hours late)he checked my cable installation where it comes in the house, then said he had to check the phone pole where it came in from and then informed me that the only way it would be possible to install comcast would involve tearing off the outside siding of my home and somehow trying to get the new cable line to my T.V. outlet (my home is 12 years old and prewired with probably l5 T.V. outlets and my T.V.'s run off these outlets anywhere in the house. Comcast bought out our cable T.V. (over a year ago) and we are now already Comcast customers!!!! What could I say? He did sit down and do some checking at my computer to determine what my down load speed was (824.2) and uploading at (256). He said it was excellent and Comcast certainly couldn't beat that even if they could have done the installation! Could he have accidently changed something on my computer? I never thought of that before until just now. Hmmmmm? I have taken up far to much of your time but I would be thrilled to no end if you could give me some insight on this problem. I have to start getting some sleep instead of looking, looking, searching, searching and talking to Tech after Tech about this. Thank you so much for allowing me to go on and on about this and for taking the time to read through it all. A very frustrated little old Widow lady, Barb.

    [ link to this | view in chronology ]


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