How Much Does Spam Cost You?

from the let's-get-some-facts dept

Anti-spammers say spam is costly. Spammers (and their supporters) say that's a lie: the only costs are people hitting delete. From my standpoint, this ignores the annoyance factor of having to sort through all that crap to find my legitimate mail, and to be bugged constantly with offers I certainly have no interest in. The usual reply from anti-spammers is that there are huge infrastructure costs - but now a spam supporter is raising questions about that as well, and an anti-spammer doesn't have the facts. InternetWeek's senior editor, Mitch Wagner is asking people to send him real examples of how spam is costly - specifically from the enterprise level. Hopefully, some readers here can help him out.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team


Reader Comments

Subscribe: RSS

View by: Time | Thread


  • identicon
    Anonymous Coward, 25 Apr 2003 @ 9:18pm

    No Subject Given

    I run a webserver and I can say that I spend a lot of time cleaning up the junk that collects in unused inboxes. It takes up my storage space and makes users go over their quota.

    You can't say there is no cost.

    link to this | view in chronology ]

  • identicon
    mark, 25 Apr 2003 @ 11:21pm

    I see tons of it too.

    It's not unsual for me to see my spam : legit email ratios running 3-4:1. As a developer, I have alias's on a lot of sites for reporting problems and monitoring feedback mechanisms. That currently works out to anywhere from 150-200 spams a day I must sort through to get at the stuff I'm paying to get. About 15% of that is quasi-targeted in the sense that some scraper bot has found a site based on keyword density and assumes any address listed is going to be interested in their product/service. They are WRONG.

    Another 3-5% have some javascript that was only tested for Windows enviroments and/or Explorer browsers. I don't use either except for testing. The crappy scripting often locks up my browser or crashes my machine. The reboot time is lost productivity.

    HR services weasels like Jobwarehouse or Americanjobs are the worst about this, closely followed by construction/remodelers who apparently see part of the phrase information architect on my website and assume I am somehow interested in construction topics.

    The problem is definitely growing worse. For fly-by-night operations or general interest products like credit cards, why bother targeting when you can reach everyone of only fractions of a cent? How many toner replacement ads do I need to see every day before my requirements are saturated? If I responded to 1/100th of the penis enlargement offers I get, it would quickly weigh more than I do.

    Since there is no master "leave me the fuck alone" list to opt-out of, when a list is resold to a new company I have to opt-out all over again. I know this goes on because I'm beginning to see botched and mutated addresses that never existed at all in the real world ebb and flow as one vendor decides a list is stale and sells/trades it to another.

    Too often there is no legit unsubscribe option at all. If you are a full time spamming service, this week's HGH, opt-outs, add build next week's cable descrambler list out of the known live addresses from accumlated unsubscribes.

    Everybody on the internet has something to sell. If "just delete it" becomes the legit standard I will have to switch to some sort of white list only or I will be buried as more and more businesses attempt to address what they decide are my latent needs.

    link to this | view in chronology ]

  • identicon
    thecaptain, 26 Apr 2003 @ 6:44am

    spam costs

    Using the filters and the "just hit delete" option that seems to be popular with just about every d*mn spammer that is interviewed these days, I can tell you that in time alone dealing with spam costs me about 50 to 60 cents a day, I'd estimate..judging from my salary.

    "What? Only 50 cents!!! That's NOTHING!!" says scum sucking spammer...

    Well tell ya what...add it up.

    50 cents for each and every day of the year (since I check my personal mail daily) comes out to $182.50 ...that's almost TWO F**K*N HUNDRED BUCKS that *I* HAVE to pay because those *SSH*LES want to peddle their crap in my mail box.

    The amount may not be astronomical, but WHY should *I*? be forced to pay for something I don't want? Even if it was less than a penny per day its still too much.

    Why can't people understand that?

    I didn't even factor in the cost in bandwidth (I have a 6Gig download limit...but conceivably, spam DOES take up some of that...so its eating up something that's limited...even a little is too much.)

    link to this | view in chronology ]

  • identicon
    August Jackson, 26 Apr 2003 @ 12:14pm

    Cost of SPAM? Funny you should ask...

    This is a very well-timed question for me. I am currently on a short holiday without my laptop(woo hoo). I generally try to do what little keeping in touch I prefer to do on such holidays via my mobile (AT&T Wireless mmode-- I'm at an internet cafe right now just FYI). The considerable amount of SPAM that makes it through the filters on my mail server makes it a tremendous pain to seperate the wheat from the chaff using my mobile. Part of that has to do with the volume of spam (well over half my e-mai even after several attempts to filter) and part of it has to do with the inadequate interface of mmode to allow quick deletion of unwanted messages. For a person less patient than myself this would make mmode and other mobile data offerings border on the unusable for checking e-mail.

    So, cost to me? A fair amount of time and of course the cost of the wireless data. The cost for wireless carriers who are desperate to get their users to take advantage of GPRS and wireless data has the potential to be considerable as well.

    link to this | view in chronology ]

  • identicon
    keith knutsson, 27 Apr 2003 @ 5:04pm

    No Subject Given

    the cost of spam is huge...

    link to this | view in chronology ]

  • identicon
    Anonymous Coward, 28 Apr 2003 @ 5:49am

    Spam Assasin

    After installed Spam Assasin on my mail server, I've found it cuts out 99/100 spams. I've checked carefully and out of many hundreds of email I've recieved sinced installing there hasn't been a single false positive. Thoroughly recommended. It's also free.

    Phillip.

    link to this | view in chronology ]

  • identicon
    Michael Bender, 28 Apr 2003 @ 7:44am

    SPAM

    I Administrate a medium size network which on avarage recieves 4000+ peices of spam a day. This is after DNS Blocks and very stringent firewall rules. Then there was the cost of having to get off the black lists myself when some of the spam merchants exploited a vulnaribility in my email software and used us as an open realy. Spam is Very expensive to most of business today both in lost hours and in bandwith and storage. Anyone who tells you different has somthing to sell.

    link to this | view in chronology ]

    • identicon
      mousse-man, 28 Apr 2003 @ 10:48am

      Re: SPAM

      Hmmm...if I started billing spammers with my consultancy fees for setting up spamassassin, all these DNS blacklists and other stuff and customizing it, spammers would be in a world full of hurt.

      link to this | view in chronology ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.