I Want Wireless Broadband And I Want It Now!
from the horror-stories dept
These days, there aren't many people out there can claim to never have had a problem with a major telco of one sort or another. This appears to be a situation that is getting worse, not better, over time. The number of ridiculous stories of the troubles people go through could fill quite a large book. You may remember that I am the broadband Bermuda triangle, but even I can't imagine the mess that Andy Seybold has been going through trying to simply move his office broadband connection across the street. The number of companies involved, the bureaucracy, the different answers, the trouble he had to go through to get answer (often involving using his status as a well-known "pundit") is simply scary.
Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Reader Comments
Subscribe: RSS
View by: Time | Thread
Irrational Expectations
[ link to this | view in chronology ]
Re: Irrational Expectations
[ link to this | view in chronology ]
Re: Irrational Expectations
[ link to this | view in chronology ]
Re: Irrational Expectations
What does flying places have to do with broadband connections?
Besides, most people realize that they can fly to a reasonable approximation of where they want to go, and can then get to the exact destination via some other transportation method.
[ link to this | view in chronology ]
Re: Irrational Expectations
Should not office workers expect to get their scarce exercise by walking across the street whenever they need the net?
[ link to this | view in chronology ]
Re: Irrational Expectations
[ link to this | view in chronology ]
Re: Irrational Expectations
Please do away with Anonymous Coward postings and allow us to block postings from people who are complete idiots.
Anyone who compares airlines to ISPs or who thinks that there are plenty of schools with 0 heat and dentist offices with no running water in the USA obviously needs to get out more. I'm sure that there are places where these conditions do exist, but they are also few and far between and have absolutely nothing to do with broadband internet service.
The truth is, broadband is still a massive headache for almost everyone. Getting it up and running is a monumental challenge for many people, and moving it or changing is next to impossible and practically requires an act of Congress and a personal note from the Pope.
Plese keep up the good work and keep the discussion topics on topic by eliminating the idiots.
Thanks.
[ link to this | view in chronology ]
Unlikely scenario
They required me to cancel my account, wait until it has been fully deactivated (2 weeks) and then resign up again.
Strangely I only followed step one of this process.
[ link to this | view in chronology ]
Seybold doesn't seem to understand about CLECs, et
[ link to this | view in chronology ]