Telemarketers Start Sneaking Around Do Not Call List
from the read-the-fine-print dept
As expected, now that telemarketers realize the "Do Not Call" list is really going into effect, they're starting to get sneaky about figuring out ways around the list. The most obvious loophole is that companies are allowed to call anyone they have a "prior business relationship" with. So, as you can imagine, lots of companies are trying to establish relationships. Even sneakier, is a new online "sweepstakes". They're trying to get people to enter to win $25,000 or a car - a small price for marketers to pay, once you read the fine print that says, by entering, you give up your right to be protected by the "Do Not Call" list from all of the marketing companies associated with the sweepstakes. Expect many many more similar contests to start showing up. Based on the success similar tactics have had in getting email addresses and other personal info, I imagine there will be no shortage of people who last week signed up not to be called - and this week relinquished those rights for the tiny chance at some cash.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Do Not Call
They called yesterday, and their taped message was a bit different. It began by saying they were calling me "because of an online entry form that either I, a family member, or a friend filled out."
I never fill out online entry forms for anything. I have filled out a few account registration forms, none of which share information. Even if these people did share information, there is no way Direct Reservations could claim I have a business relationship with them, simply because they bought a mailing list which had my name on it.
It seems they are going to use this as an excuse without even going through the "contest" scam.
The number for Direct Reservatioins is 800/903-8048, if anyone wants to hack the shit out of it.
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I now have a new mission in life. I am going to call this number at least once an hour. I am going to purchase an air horn, specifically for the purpose of calling these jerks.
Thanks for their number!
Dawn
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Last week they called, I "pressed 9" when they called to let them know that they're also violating FTC regulations which now require them to transmit caller ID info, and I asked to be removed. When they called again today, I again informed the rep that they were violating FTC regs, he transferred me to someone who hung up on me.
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When they called they asked me if I was married and I said yes, then they asked me to put my wife on the phone. When I said she was at work some rude fuck said call back later, then hung up the phone on me.
This pissed the hell out of me, so I did a Jerky Boys on them for about 1 hour. Its a big waste of my time, but the pay back for wasting my time time is to waste there time.
I think that I will have Frank Rizzo and Saul Rosenberg call them later tonight too.
I suggest calling them if they wasted your time, and waste there's too.
The first time I called the stupid fuck on the phone asked me if I am taking Paxil and that I should be careful of the new suicide warnings.....
HEHEHEHE.....
Frank Rizzo
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"The Reservations Center" & "Central Reservations"
The previous time when I tried to complain, they actually patched me through to some upset and distraught old lady who was yelling "I don't want it! I don't want it!". I guess they patch their irrate customers together just for a laugh.
John Keays explained that they have no website and could give me nothing in writing about their timeshare tour offer (spend 90mins on a timeshare tour, pay $235 and get tons of "free stuff") "because the offers change so quickly". They said my security was that they taped my credit card booking and sent it to my bank... mmmm. (Sounds like some other scams I've heard about) They asked if I earned over $50k, I said no, and he kept asking me, suggesting I change my answer, and telling me to lie on the timeshare tour "because they don't check". I asked how I could trust them - they said - (get this) "we use names like 'DisneyLand' - you can't do that if your doing a scam - if people go around abusing the name 'disneyland' the penalties are severe".
Perhaps someone could let Disneyland know that!
They also said they worked with the following legit companies:
the Las Vegas "Tuscany Resort Casino"
the Annaheim "Holiday Inn", "Radisson" & "La Quinta"
the Sedona Arizona "Holiday Inn"
Perhaps these companies might want to explain their relationship with these people.
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I also had 905-248-3149 show up on my caller ID, and luckily through this message thread found their 800 number to reach these people, and begged to have my number removed from the list.
They called me three times in one day last week. I don't even bother listening to the message anymore - I just hit 8 to remove the number. Today I tried pressing 9 to speak with a person, and was left listening to music on hold for 6 minutes and 15 seconds before I had to go out so I hung up.
I tried calling the 905 number back directly, but a fax kept answering.
Thanks to this thread, I got their 800 number. I was hung up on the first 2 times I called and asked for a manager. The third time, I asked the woman who answered why she just hung up on me when I asked for a manager - she insisted it wasn't her. I didn't really care if it was her or it wasn't - at least she realized that if she did hang up on me I wouldn't go away so she put me through to somebody who claimed to be a "manager.
She explained to me that they have such a fantastic vacation offer going that they are getting overloaded with phone calls.
I told her I was willing to pass on such an incredible offer and told her to remove my number. Unfortunately, in doing this, I have to give her the number (makes sense of course :) and now I just hope that doesn't somehow get into their twisted minds that we now have a "business relationship".
They are located in Canada (my Caller ID actually says Ontario) so they aren't bound by any of the Do Not Call lists of the United States. She said they've been working since January to try to work the US list into their system, but haven't had any luck yet. But they are interested in getting the list incorporated because they don't want to be calling people who don't want to be called.
I allowed as how I'm one of them not interested in being called.
We'll see how many more times they call.
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On March 17, 2004, I was given a company name and address from "Dennis." I called the 800 number of this company and asked for the supervisor in charge of telemarketing. I was told that "Derek" is in charge of telemarketing but he's out. The rep then transferred me to another depeartment and I heard a phone ringing. I got a machine that said this was Denise Cramer who handles Avon. I had apparently been transfered to a bogus machine or maybe to the home of an innocent party. But without pressing any buttons or leaving a message but my call was automatically forwarded to another residence, where a sleepy-sounding man answered the phone. When I asked if this was Central Reservations he hung up.
March 19, 2004. I received a robot call from "Central Reservations" with an offer of a vacation to Orlando or Cancun for $99. I pressed 9 "to speak to an operator" and waited. Got a live rep. I asked her if she could tell me the company name and address, she said "no, I don’t think so," and promtly hung up on me. Obviously these reps are told not to give out any info on who they are.
March 22, 2004. I received yet another automated call for a vacation. This one was not "Central Reservations," because it said "press 1" to get live person, which I did. The rep revealed that she was with Marktel, a telemarketing company that works for Global Travel (a vacation club), and that they bought my name from a list company or possibly from an entry box in an IHOP or other restaurant, or that my number might be from someone else's old entry. (!) She also said she is in Texas, and that I could get a vacation to Cancun, Mexico or Freeport, Grand Bahamas. I asked to be removed from their calling list and she said it was done.
March 23, 2004. I got another robot call, this time from "Tina at the Reservation Center," offering me the same old $99 vacation to Orlando blah blah blah. I pressed 9 to get to a live operator, noting that the recording also offered the option of pressing 8 to be "removed from our list," so I knew this was the place! I pressed 9.
I got a live rep who gave me no name. She first asked if I was over 25, yes, then asked if I had a major credit card or debit card, yes. She then said the trip cost $235, which was $99 each for two, plus an extra fee for some nonsense, totalling $235. She then claimed this was an $1800 value. I was certain that if I asked what company they were I would get hung up on, so I tried to stall, but the rep wanted to "go through it with me" before she gave me any information about who they were, which sounded suspiciously like they would not tell me who they were before they got my cc info.
I explained as calmly as possible that I was just trying to find out who they were, because their recording said I can press 8 to be removed from their list, and I was about to say I had done that several times already, but she hung up on me. I immediately dialed *69, expecting to be told it was a blocked number, but got 905-248-3149. (!)
I googled the above phone number and found only this page, so thanks to Techdirt for your help!
March 23, 2004. I dialed *67 to mask my ID, then called 800-903-8048, which is apparently an 800 number for "Central Reservations." The phone was answered by "David." I asked for the supervisor in charge of telemarketing and was put on hold. "John" came to the phone. He said he was with "Central Reservations" in Toronto. I explained how many times I've "been removed from their list" after pressing 8. I also said I would love to threaten him with a federal fine for calling me over and over again, but since he's in Canada he probably knows he's safe from that. He agreed to remove me from their list if I would give him my phone number. I then gave him my phone number and he again said I would be removed. I then said I had him on tape saying this, which wasn't in fact true, I just wanted to hear how he would react. He seemed indignant and said he did not consent to be taped, but I said it was legal in Michigan for me to tape him. At that point he hung up on me.
If I get another call from this lowlife outfit I will send a letter to whichever legal offices file these complaints.
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Anyway, once I get one side of a tape, full of their abuse and my asking them to not call me anymore, I will send them a bill for my time, for which I generally charge $400 per hour, plus a modest processing fee for having to bill them. Of course they won't pay it, but then I can send it to the court and get a judgement to put in their credit file.
I know that I make it sound a lot more simple than it really is, but let's face it: They don't care how many hundred of us they annoy to get a few dozen to pay them the $99 or $235, because that is the nature of their business. Once we start trying to get that hard earned money from them, or at least making them spend it to defend themself, they will get the message very quickly, and start passing on a real "Do not call" list -- i.e. if you call this number, you will have to respond in court.
If enough of us do that... well, unfortunately, what we really need to do is to take away the telephones and credit cards of all the fools who sign up for and pay for their "free" vacations. But some of us who really annoy them will get left alone. Just like SPAM e-mail, they send the messages to thousands, because so many dozens of suckers respond, and so few of us get worked up enough to actually even report them to the FTC, FCC, or any other agency that is too overworked and understaffed to really do anything about it.
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I keep calling the number figuring I'll make it busy or something :)
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National Reservations
It is because of con-artists like these that I have to deal with clients each day who expect specials at ridiculous prices, telling me that they found something on the net, or that they heard some advertisement, thinking that I'm ripping them off.
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I suggest filing a complaint with Ontario's Ministry of Consumer and Business Services. This can be done online at www.cbs.gov.on.ca
The corporation named National Reservations Inc., licensed & doing business in Texas, is unassociated with the group making the phone calls. I spoke with the gentlemen that owns that company and he's hired counsel to assist him in going after these people who are using his name.
Take action, file a complaint online & with your local authorities (e.g. Better Business Bureau, state agency for consumer protection etc.).
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One Solution
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wrng ....very wrong
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pay your bills we wont call
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defeating telemarketers
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inching...
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Do Not Call
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I had the same call (905-248-3149)
Thanks for reading!
Amber Cross
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Missisauga, ON-based company not honoring dnc list
Dug up info on the number via canadian reverse directory search:
We did not find a listing for the phone number you entered.
The phone number "(905) 248-3149" is a Unionville, ON based phone number and the registered carrier is GT Group Telecom Services Corp. Additional information for this number is not available. Please read our Search Tips below for more information.
Found the customer service numbers for Group Telecom:
Group Telecom
20 Bay Street
7th Floor
Toronto, ONT
M2J 2N8
Phone: (416) 943-9555
Fax: (416) 943-1265
Toll Free: 1- 877- 484- 5101
Web URL: http://www.gt.ca
Called GT and spoke with Neila in customer service. She was able to confirm that they do offer the phone service for that company, whatever their current name is. She took all my numbers, and said to contact her if I received any more calls from that number.
We'll see!
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The address also is given as the contact information for the domain registration which
was renewed 09/15/04.
The current Florida corporate registration address for JJJ Marketing, Inc. is 5709 N Dixie Hwy Oakland Park FL 33334 with Rob Williams (president) as agent. This is also the address and name given on fcc.gov for a telecommunications service provider (cell, pager, landline, etc) license.
The new address is almost litterally 2 miles up
the road from the old. I suspect both are
being used.
There is no active (several inactive) corporation with the name National Reservations Inc in Florida.
The many calls I received, orginated from Miami FL
and according to the reply I got from the city of
Miami, there is no business by that name licensed
in Miami. A license is required to operate a bussines in the travel industry from Florida,
Miami Dade county and the City of Miami.
I have not been able to connect National Reservations to JJJ Marketing yet, but I will
pass the information onto my state and FCC in
my latest complaints.
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Re: Missisauga, ON-based company not honoring dnc
Great companies are allyning themselves up to insure that they do not go out of business by buying up corporations with large customer bases so that they can call . Your company that you work for needs leads in order to make the sale in which pays your pay check. The sale of merchandise must go on and the sale over the phone was worth over 70 billion dollars in the American economy. The do not call list will not last long because it is effecting the large companies{ insurance,auto makers ect.} Many of the richest people in the world are being effected by it and it is costing them money. When it costs them money it will cost you the customer more they are going to pass the cost of advertising to you and are currently doing it now.
You will see in the next several months that you will be bombarded with commercials on TV and the radio. Your mail box will over flow. The law of physics for action there is a reaction. The do not call list is anti American. The great people of America built America on the phone call. JP Morgan bankers ,John Hancock insurance , GE, New York Life, and many others nothing will stop American progress. The people whom are ussaully againest the do not call list may not realize it is effecting there job. Marketing companies are moving overseas and will be calling you. Since they are not covered by American law. This law will take away hundreds of thousands of American jobs.Sometimes what sounds good at the time is not good. Most telemarketing companies are very good and follow sound business practices. Some don't. The good always out ways the bad.
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Anti american am I?
I think I know one Mike S here near Houston. Nothin but a common hustler that one, I'll bet you are a telemarketer. Hmmmm.
Makes me lust for blood it does
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If anyone has gay midget porn centerfolds that could be faxed to that number, this would be a great time to hook them up.
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Do Not Call
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Phone number for JJJ Marketing
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No Subject Given
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because I got a call today
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debt collectors are worse than telemarketers
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telephone number scam
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talk
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