Online Grocery Shopping Takes Longer Than In Store?
from the yes,-but... dept
A somewhat misleading study coming out of the UK suggests that online grocery shopping takes longer than going to the store and buying stuff yourself. There are a few things wrong with the study. First, it doesn't appear to count the time it takes to get to and from the store. Second, it doesn't take into account the convenience of not having to go out to get the groceries. Finally, and most importantly, it assumes that every time you shop online you start from scratch. Most online grocery services let you keep a regular shopping list. So, yes, the first time may take a bit longer, but every time after that should be much faster.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Reader Comments
Subscribe: RSS
View by: Time | Thread
Delivery Schedules
[ link to this | view in chronology ]
Re: Delivery Schedules
I agree with you on the instant gratification point, which is part of the reason I don't use any online grocery shopping service myself.
[ link to this | view in chronology ]
Re: Delivery Schedules
You probably spend far too much money, with that poor planning and impulse control.
Schedule your purchases, stick to your lists, don't be such a whiny baby, all these things halp one save money and maintain a balanced house and body.
Plus, it means less time driving, a habit which kills more americans than smoking.
[ link to this | view in chronology ]
Couch Potatoes
As you quite rightly pointed out - retrieving a previous shopping list makes repeat ordering painless and trivial.
[ link to this | view in chronology ]
No Subject Given
When we first moved to our current neighborhood we used it.
My impressions is that in general it IS more convenient because it takes very little time to list your order (and it does save your list) and you don't have to actually GO to the store, plus the delivery fees were reasonable (about the same as taking a taxi to return with groceries since we don't have a car).
However, that being said, we stopped using it for many reasons...
- You needed 48 hours lead time for an order (while in and of itself its no biggie, but it sometimes caused a few problems)
- 1 in 3 times approx, its hit or miss, we didn't get items we had ordered (and therefore had to actually go to another store to get the other half of the groceries, erasing the convenience...this was even more frustrating when once we went back to the IGA that delivered that same day and FOUND the item on the shelf when our order listed it as out)
- also about 1 in 4 times we would get very unacceptable substitution of items, sometimes for slightly more expensive ones (which is something the web site says they do not do).
- 1 in 10 times, we've gotten no delivery at all because of a "misplaced" order.
- the main reason is that going to another grocery chain in the area and taking a taxi, we are now spending as much as 30-40$ LESS than the IGA chain on weekly groceries averaging (now) 90-100$. Savings too good to ignore for the "convenience" of web shopping.
All in all, I love the IDEA of web grocery shopping, but in all things, sometimes the execution doesn't work properly, is too expensive or not well thought out. IGA has a good site, but the service which is basically average, with a few annoyances isn't enough to keep me as a customer when prices are MUCH lower elsewhere.
[ link to this | view in chronology ]
American Couch Potatoes
[ link to this | view in chronology ]
stating the obvious
[ link to this | view in chronology ]
Re: stating the obvious
[ link to this | view in chronology ]