Phone Repairs In-Store

from the getting-it-done dept

Mobile phones break. That's a fact of life. However, what happens once it breaks can be quite important to users. Some carriers simply replace phones. Others require you to send the phones in. Sprint is trying a new approach by outfitting many of their retail stores with full-blown repair shops to fix more complicated problems than the average retail worker can fix. The idea, of course, is to be able to quickly fix the phones without having to send it away or give up a brand new (or refurbished phone). While it may seem like an expensive proposition to install repair shops (and qualified employees) at so many stores, if it saves Sprint on having to give away new phones or (more importantly) by increasing customer loyalty, it could be worth it.
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team


Reader Comments

Subscribe: RSS

View by: Time | Thread


  • identicon
    Vincent, 8 Mar 2005 @ 2:30am

    New Screen

    Where can I get a new screen for my sidekick?

    link to this | view in chronology ]

  • identicon
    dorpus, 8 Mar 2005 @ 3:16am

    Shutting up old people

    How often have we had to convince our parents that an electronic gadget really can't be repaired, and you aren't "wasting" anything by buying a newer product? A "repair shop" should help shut them up.

    An interesting trivia fact I learned today -- when we are newborn, we are about 75% water by weight. By the time we die, we are about 60% water. We get dryer as we get older.

    link to this | view in chronology ]

  • identicon
    Chomper, 8 Mar 2005 @ 9:22am

    No Subject Given

    Thanks for that absolutely USELESS comment...

    link to this | view in chronology ]

    • identicon
      Anonymous Coward, 8 Mar 2005 @ 11:24am

      Re: No Subject Given

      so dorpus, your about what ?
      25 % water now ?

      link to this | view in chronology ]

    • identicon
      dorpus, 8 Mar 2005 @ 2:21pm

      Re: No Subject Given

      Hehehe. When you're old and needing repairs, maybe society will discard you, instead of offering any fixes. Maybe cell phones will run on water fuel cells by then -- hell, maybe they'll be genetically engineered, pulsing organisms that will eat fish food and need a drink from your water bottle.

      Anyone try the new vacuum-dried fruits they sell at upscale grocery stores? They're soft and puffy, unlike traditional dried fruits, but they sure as hell dehydrate you. I have to have a gallon of water with a serving of those things. Maybe when you die, they'll dry you out in those things too, without having to do elaborate embalming.


      link to this | view in chronology ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.