You Have An Appointment In 3 Months, Unless You're Dead -- Then We're Sorry

from the how-nice dept

It's not quite the most sympathetic of ways to offer condolences. It appears that a Canadian computer scheduling system has tried to be a bit more sensitive in sending out notices concerning long delayed appointments for heart treatment. The computer sends out a note with the scheduled date (in the distant future), but ends with the heartwarming statement: "If the person named on this computer-generated letter is deceased, please accept our sincere apologies." Bureaucratic, automated appointment generators/condolence letters -- all in one. What will they think of next?
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  • identicon
    dorpus, 21 Mar 2005 @ 3:21am

    The Cox Survival Hazards Model

    What you describe is a cornerstone of Biostatistics. All heart patients have a 75% chance of dying within 5 years of their first visit to a cardiologist.

    This is not a statistic that is publicized much, because then people will fear going to the doctor -- but a reality nonetheless.

    If you take your dad's age, weight, smoking habits, and drinking habits (call this vector X), multiply them by a vector of coefficients (call this XB), then raise XB to the power of e, such that

    p = exp(XB)/[1 + exp(XB)]

    Then that will tell you the probability that daddy will die this year. A morbid concept, but one used extensively by public health policy setters, medical researchers, pharmaceuticals, and insurance companies.

    link to this | view in chronology ]

  • identicon
    Lindsay, 21 Mar 2005 @ 5:56am

    No Subject Given

    This would be a funny story if it were not true. People this dumb actually exist in our world - especially here in the U.S. where we are supposed to have the best educational system. And these people actually vote in an election. Ha.

    A relative died this past January, and Citibank billed her for February and March for service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now it was somewhere around $60.00.

    I placed a call to Citibank:

    Me: "I am calling to tell you that she died in January."

    Citibank: "The account was never closed and the late fees and charges still apply."

    Me: "Maybe, you should turn it over to collections."

    Citibank: "Since it is 2 months past due, it already has been."

    Me: So, what will they do when they find out she is dead?"

    Citibank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"

    Me: "Do you think God will be mad at her?"

    Citibank: "Excuse me?"

    Me: "Did you just get what I was telling you--The part about her being dead?"

    Citibank: "Sir, you'll have to speak to my supervisor."

    Supervisor gets on the phone:

    Me: "I'm calling to tell you, she died in January."

    Citibank: "The account was never closed and the late fees and charges still apply."

    Me: "You mean you want to collect from her estate?"

    Citibank: (Stammer). "Are you her lawyer?"

    Me: "No, I'm her great nephew." (Lawyer info given)

    Citibank: "Could you fax us a certificate of death?"

    Me: "Sure." (Fax number is given)

    After they get the fax:

    Citibank: "Our system just isn't set up for death. I don't know what more I can do to help."

    Me: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."

    Citibank: "Well, the late fees and charges do still apply."

    Me: "Would you like her new billing address?"

    Citibank: "That might help."

    Me: "Odessa Memorial Cemetery, Hwy 129, plot number 69."

    Citibank: "Sir, that's a cemetery!"

    Me: "What do you do with dead people on your planet?"

    link to this | view in chronology ]

    • identicon
      seth, 21 Mar 2005 @ 6:49am

      Re: No Subject Given

      ...especially here in the U.S. where we are supposed to have the best educational system.

      I think you are the first person I've heard make that claim in quite some time. America hasn't been a top country as far as education goes in quite some time.

      link to this | view in chronology ]

    • icon
      Mike (profile), 21 Mar 2005 @ 9:43am

      Re: No Subject Given

      A relative died this past January, and Citibank billed her for February and March for service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now it was somewhere around $60.00.

      Isn't that cut and pasted directly from:

      Snopes?

      If it really happened to you this past January, then it's amazing that someone reported it on the internet at least two years before it happened. ;)

      link to this | view in chronology ]

      • identicon
        Director Mitch, 21 Mar 2005 @ 8:51pm

        It's Not That Bad

        I was the executor of my grandmother's estate a few years ago and she had an Amex and a Visa (with a balance) that I had to cancel. The Amex was the easiest to close. The Visa was a little more of a hassle, but not that bad and they even reversed interest for the month after she died.

        The hardest one was AARP, who sends a mailer a day to old people. They wanted all sorts of info on before they would do it, and they were a royal pain. Like I needed more reasons to hate them.

        link to this | view in chronology ]

        • identicon
          The landlord, 22 Mar 2005 @ 10:09am

          Stupidity


          I had a similar experience last year with a local government official.
          I am a landlord and one of the properties that I own is located in a township that is extremely nosey.
          They require a form filled out every six months telling the township who occupies the property. I had a good tenant that passed away and when I received the form I simply wrote: "deceased" on the form and sent it back.

          About a week later I get another form with a post it telling me that I needed to give a forwarding address. I filled out the deceased tenant's name and in the box for new address I filled in: "Heaven or Hell" ... call God for further information.

          link to this | view in chronology ]

    • identicon
      DAMARI STRATFORD, 20 Apr 2006 @ 11:11am

      Re: No Subject Given

      CITIBANK ETHICS PLEASE POST AND FORWARD MY STORY I NEED YOUR HELP PLEASE HELP US GET THIS STORY OUT
      PLEASE FORWARD TO EVERYONE YOU KNOW
      The letter I’ve include with this email is from a concern client of Citibank
      My question is will the teller be fired and if not why not? This teller left out about $10,000.00 in the unlocked front drawer 2 different times with in a two week period and had two shortages in one year, one for $100.00 and the other for $450.00.
      Where the cash drawer is concern two employees signed the vault book stating they witness her put the cash away, obviously not true.
      One of these two employees had the bank pay for her daughters overdrafts and the manage was aware, against company policy.
      This teller entered false referrals into the systems to make the banks numbers look better and this was done under the supervision and direction of the supervisor, when I brought this up to the manager none of the three tellers which input false referrals were written up, falsifying bank documents and no write up but I get written up for missing a Saturday, why? Unfair and unequal treatment by the manager. Where are the ethics?
      As I’ve stated, the unethical employees still have jobs and I get fired after the manager receives my email on 12/13/05 at about 1:45 p.m., and he acknowledges receiving it, it clearing answers his question/comment that he was calling to see if I was coming. The email states that my doctor had called in and spoke to Kathleen: as well as faxing in my doctors note which the manager returned to me with my termination letter received two days after I had been fried with no check, with no break down explanation, no vacation pay, misleading information and so on, note clearly stating my disability time off. Did he read the doctors note? Did he let upper management know that my doctor had call and faxed information?
      The manager called I returned his call but he was with a client.
      I requested to communicate via email and I emailed him, Kathleen and Human Resource, so why was I fired sometime after he received my email and the end of the day if he was just calling to see if I was coming in and if not to contact HR? Unfair and unequal treatment.
      It makes no sense. Why weren’t the labor codes followed? Did he get HR permission to fire me?
      Why then wasn’t my check included with my letter of termination? Aren’t I to be fired at the location which I work? Were my rights violated when he had Kevin send me my termination letter, did he know I was getting fired prior to me receiving my letter?
      March 25, 2006 Dear Ms. Deloney,
      I would like to take a moment and thank you for responding to my comments regarding Damari and the manager. I am sure that you are a very busy and important person and I appreciate your time. Damari is truly missed at the bank, since her unfair termination by the manger, the atmosphere at the bank is boring to say the least. Damari added life and laughter and she enjoyed serving the customers. I feel deeply, that the manager made a huge mistake in dismissing her while she was ill. What kind of a manager would dismiss an employee while they are ill?
      As I say this, I now have further concerns about another teller name Andrea. I was in the bank and was told that she has injured her knee and will be out of work for about six weeks. I’m sure that Andrea has a doctors note as Damari did, I hope that the manager doesn’t make the same mistake and decides to terminate her and mail her a letter before she returns as he did Damari when he terminated her instead of waiting for her to get well and return to work. Although I would understand if he were let her go as she spends most of her time at work doing her homework , reading and she isn’t available everyday. Andrea will move on, on her own to become a teacher, this is what she goes to school for two days a week. By her going to school, I feel this puts a strain on the staff. I understand that the rest of the tellers along with Kathleen are now having to work six days a week and Kathleen is running a window: she doesn’t have the charm or customer service skills which Damari offered the bank.
      We go into the bank often and we rarely see that manager. I feel that it would be in the best interest of the bank to find a permanent manager as soon as possible, one whom appreciates competent employees as Damari. Frankly, I don’t understand how a temporary manager was given the authority to dismiss an employee such as Damari with her wonderful skills , talents and dedication to her job. Therefore my concerns are now for Andrea whom doesn‘t compare with the kind of service Damari offered your customers. As I stated before, the other tellers spend too much time speaking to customers about personal things and shopping on the computer instead of banking conversations. I frequently witness them reading and eating while at their windows: this is very unprofessional.
      I feel it would be in the best interest to Citibank to launch a complete investigation on the manager, as you stated would be done and seriously consider removing him from Carmel. In my opinion since he arrived the atmosphere is tense and if I can sense it I am sure that other customers do. This manager has taken all the personal touch and charm out of the bank and I feel the employees fear for their jobs: no one should have to work under those conditions. Keeping this manager at this or any branch is sure to destroy you business. Again, thank you for your letter and taking the time to look into this situation.
      Sincerely, Clifford Bagwell
      In a letter dated 01/06/06,Citibank states, Pursuant to Section 1089 of the Ca. Unemployment insurance Code, regarding notification of changes in employment status, please be advised that your employment was terminated on 12/13/5 for failure to follow call in procedures
      RE Section1089 and other codes which Citibank may have violated
      Other codes they may have violated labor code section 208, 226, 226.3,201.25,2441, 2800,2802,2926,2927,6400,3602(6),3852,2922,civil code 47(c)
      I was fired on 12/13/05,it states that each employer shall notify the employee immediately, yet I didn't find out until 12/15 as I received my notice of termination via UPS on12/15
      When I was fired I was not supplied with "copies of printed statements or materials relating to claims for benefits by Citibank.
      Citibank claims that I didn't follow the call-in procedure yet my doctor called on 12/12 & faxed in a notice which stated that I would be out from the 12th-16th.
      Jeff claims that he called me to see if I was coming in on 12/13 at 10:25am,almost 2hrs after my shift started, he states that if I wasn't coming in that he wanted me to contact HR to inform them of my extended absence. How does one go from calling to see if I'm coming in & ask me to call HR to Jeff stating & deciding that I should be fired yet in my email to him at 1:45pm on 12/13 it states that the doctor had spoken to Kathleen & faxed in my doctors note which he returns to me w/letter of termination.
      How does he justify terminating me? I was out on work related stress and my blood pressure, my doctor called for me to keep my stress & blood pressure down, as far as not calling in I had my doctor call: the call was made for me to protect my health. Why wasn't it stated in my termination letter that I failed to follow the call in procedure. Why does Citibank state to the DFEH that I called in on 11/15 & said that I would be out the rest of the week yet I worked on the that day & the supervisor approved my timecard on 11/22. What else are they not being honest about?
      Why are the employees which falsify bank documents & break policy still have jobs?
      Reply to Damari Stratford 1291 Ord Grove Ave, Seaside 93955 831-583-9077
      CITIBANK IS NOT BEING HONEST WITH DFEH
      THIS IS A LETTER I SENT MY GOVERNOR
      Dear Governor, First Lady and staff,
      I have been awake since 1:05 a.m. I was having a difficult time sleeping again due to my conversation with Ann Lueckeman from the DFEH. Ann and I spoke on 3/08/06, Citibank apparently faxed in their reply on 3/07/06. Ann read to me some of the statements that Citibank made on their reply Citibank states: that I called in on 11/15/05 and that I stated that I would be out the rest of the week, this is a lie!!! I happen to have my time card for the week ending 11/19/05 and it clearly shows that I worked the 15th, I was off the 16th and I worked the 17th and that I was out sick on the 18th and 19th and that the manager approved my time. Citibank states that I refused to work on Saturdays but they don't mention that I, unlike them, was willing to meet them half way. Citibank is not telling the truth. To further support that I was at work on the 15th and 17th I have my journal notes with specific times of things that occurred on those two days. How does an honest and ethical person fight against unethical people who lie? How can I protect myself if I can't afford an attorney and I can't find one to work on a contingency basis? The other night, on TV, my husband and I heard that the government spends 4 million to train wasp and I can't get help from The White House or our Senators or Congress, to defend myself against a corporation which is taking advantage and lying about this situation? The only one that has offered to help is the Governors office and although I appreciate the letter and the call from the Governors office this does not get me an attorney. I have diligently search for assistance to no avail. I am now begging for help, I can't continue to loose sleep and live on anxiety medication; this situation is wearing on me. Again, please, is there anything more that you or our government can do to help my family and I, for this wrongful termination? Why is Citibank lying? I feel like I am going to have another panic attack and I had to resign to taking medication to calm down. This is totally and completely unfair, unjust, wrong and no one should have to go through what Citibank has put my family and I through. I only wonder how many other wrongful termination's Citibank has gotten away with because people are afraid to go up against them or just don't have the money to fight and protect them selves? My husband and daughter are worried about me and so am I.
      PLEASE HELP US. I don’t know what else to do and I don’t want to give up.
      Sincerely.
      Damari Stratford
      A BETTER EXPLANATION Mother fired by Citibank for no good reason
      I am searching for an Employment Attorney willing to work on a contingency basis. I was fired while I was out sick, the managers states in a note added to my personnel file that he had called me to see if I would be coming into work on Dec. 13th but yet with my letter of termination he returned to me the faxed in doctors note, faxed in at 3:44p.m. on 12/12/05 by my doctor, which clearly stated that I would be out from 12/12-12/16/05. He sent me my letter of termination thru UPS, which arrive on 12/15/05. The manager knew that I was out on work related stress and I had a workers comp case pending. The manager states that I was fired for not complying with my warning and I asked how I could comply if I wasn't there to comply so then I get a letter from HR stating that I was fired for failure to follow the call in process but my doctor had called in for me on the 12th due to my stress level and blood pressure. The doctor had spoken to the supervisor on the 12th so they were aware that I wouldn't be in on the 13th and my doctor has the notes on my file that she had made a call in for me. Citibank did not follow their own procedures when they fired me. The EEOC has given me the right to sue and the letter arrived on 2/17/06 so my 90 days have started. The DFEH has also launched their own investigation which Citibank received notice on 1/23/06 and should be responding to the notice any day now, (as of 3/8/06they haven’t responded). I had an outstanding performance history with the bank; I had worked there for 4 years 2 months 6 days. I was the head teller one of the notary and the only Spanish-speaking teller. I have at least 40 letters of support from Citibank clients and I can prove that the manager was not equal with all the employees and although he was aware of the teller cooking the books under the direction of the supervisor none of them were put on corrective action yet I was written up for missing my first Saturday and then again when I missed my 2nd Saturday although I had a doctors note to be out of work due to my blood pressure and stress brought on by the manage and the unfairness in treatment. I had been threaten with job abandonment but at that time I hadn't missed any work long enough to be accused for this. Citibank violated code 132A of the worker comp law and I do have an attorney for that but they are unable to deal with all the other issues. I have a strong feeling that the manager never told HR that my doctor had called in for me nor did he share my doctors note with them, he is to get approval from HR before firing me yet fired me by 4:30 pm or so, I had also emailed him that day at 1:45 pm and explained that my doctor had spoken to the supervisor and faxed in a note, again he was aware that I wouldn’t be in. The manager had called my cell phone and left a message at about 10:25 am, he states that he called because I hadn’t called in a half an hour prior to my shift, which started at 8:30 a.m., why did it take him 2 hours before calling me? And I would bet that the supervisor had made arrangements to have a teller there to cover my shift since my doctor called her. Please help my family and I.
      Sincerely, Damari Stratford
      Home 831-583-9077 all calls to this number are screen due to telemarketing calls and my current situation so once you hear my voice saying that all calls are screened please leave a message, once I hear who is calling I pick up the phone.
      Cell phone 831-236-0112 this is the best number to leave a message
      Again please help us

      link to this | view in chronology ]

  • identicon
    Damari, 9 Jun 2007 @ 6:03am

    Citibank ethics

    PETITION
    Please help us by signing our petition regarding …
    “Working mothers and Citibank ethics.”
    Go to-- http://my.Care2.com/dcsbears
    Mother fired, 12 days before Christmas, while out ill on a workers comp pending case, with a doctors note, fired via UPS. Citibank broke California labor codes & some employees at the Carmel branch & Citibank attorneys have not been honest with the Department of Fair Employment & Housing, Department of US Labor, Wage & Hourly Division & their clients in Carmel. Citibank attorneys & employees submitted false information, the lies must stop.
    Force Citibank to tell the truth.
    Time for Corporate America Ethics Reform.
    Stop corporate bullying.
    Send me an email if you have any problems signing in at:
    ( Dcsbears@yahoo.com or Dcsbears@aol.com )
    I strongly feel I was fired for putting my daughter first, please help us reach our goal of 100,000 signatures.
    What kind of manager fires you while ill?
    Thank you, Damari
    How did Citibank make the list of the:
    “BEST 100 companies for Working mothers”?????????
    Court date is coming up on June 14,2007
    All signatures will be forwarded to Senator Barbara Boxer
    Why does Citibank lie to clients about firing me? They have told their clients that I left to work for my husband, that I am on vacation, that I don’t work Saturdays, anything but the truth. They even lied about me calling in sick yet my time card proves I was there and my time card was approved by the supervisor.
    Please help us, how does the little guy fight Corrupt American Companies?
    Working mother and Citibank ethics
    Working mother at Citibank, how did they make the list of the “Best 100 Companies for Working Mothers? Fired for putting daughters needs first? Fired via UPS, 12 days before Christmas?
    Please forward to anyone that could help us, thanks.
    Keep this story going so we can get help. Tell a friend to tell a friend, how else can the little guy fight corporate America?
    Please help us if you can along with the Senator, this letter was sent to the Senator:
    To: Senator Barbara Boxer, Feb. 18, 2007
    Also: Jason J Chan,
    1700 Montgomery Street, Suite 240
    San Francisco, Ca.94111
    Regarding your letter of February 5, 2007, thank you. You state that you will submit a formal inquiry to the U.S. Department of Labor (DOL) and that this may take up to 4-5 weeks. In that case I have taken the liberty to put together this binder as to hopefully speed up the process or maybe just so you have it to review.
    In this binder I can show the Jeff Ursino was not fair and equal to all the employees and although others violated policy I am the only one he fired. Citibank did not follow their own policy much less that of the Ca. Labor laws and codes.
    I don’t believe that Citibank has been honest with their clients as well as the DFEH and DOL.
    Citibank did not submit a new statement regarding 11/15/05 to the DFEH and seem to stand behind their “ bad Information”. I worked the day they state I called in and supposedly stated that I would be out the rest of the week, not true. What else is branch 915, Jeff Ursino, Kathleen Munoz and their corporate attorneys in New York willing to lie about?
    Please help us get to the truth about why Jeff really fired me. Why does Citibank stand behind Jeff and his lies and much more? The teller that left about $10,000.00 out is still working their and to my knowledge was not written up and yet this was worse for the bank than me just wanting to care for my daughter and having my doctor call in for me.
    Jeff made error after error with the write ups and the firing procedure of Citibank. Why did Jeff Ursino and Citibank feel I wasn’t worthy of an exit interview? Why was I fired at home and not at my place of work? Why was I not given a verbal or informal warning as is Citibank policy?
    Please go through or have someone review my notes and proof of their dishonesty. Please help us and all those wrongfully terminated by corporate America.. It is time for Corporate America ethics Reform. Senator Boxer if I had been a bad employee I would have just walked away but I wasn’t. I have letters from clients that truly appreciated me and my work and even Citibank has acknowledge that I was great for the Carmel branch, so why fire me and throw me out like yesterdays trash? Because Jeff Ursino just didn’t like me and was out to fire me from the moment he threaten me with job abandonment before I had ever missed a Saturday. Why? As I told Dr. Lowell and all the other doctors I have seen, “this just doesn’t make sense!” I have spent the past 14 months fighting for my rights, please help me and my family, we need more moms like me that want to be their for their children and teenagers are children.
    I look forward to hearing from you, thank you so very much for writing back or at least someone from your office, thanks Jason J. Chan.
    Sincerely,
    Damari Stratford
    Home 831-583-9077 Fax 831-393-9464
    AS OF 4/21/06 SENT TO THE GOVERNOR
    I SPOKE WITH THE EMPLOYEE RELATIONS DIRECTOR OF CITIGROUP TODAY, IT WAS ADMITTED THAT THERE WAS SOME WRONG INFORMATION GIVEN TO THE DFEH REGARDING THE 15th and17th OF NOVEMBER, 2005. CITIBANK WILL BE SENDING IN A “NEW’ RESPONSE DUE TO NOT DOING THE INVESTIGATION THOROUGHLY THE FIRST TIME. SO WHAT ELSE ARE THEY NOT DOING THOROUGHLY OR ETHICALLY?
    THANK YOU
    As of 2007 they never submitted the correct information
    A BETTER EXPLANATION Mother fired by Citibank for no good reason
    I am searching for an Employment Attorney willing to work on a contingency basis. I was fired while I was out sick, the managers states in a note added to my personnel file that he had called me to see if I would be coming into work on Dec. 13th but yet with my letter of termination he returned to me the faxed in doctors note, faxed in at 3:44p.m. on 12/12/05 by my doctor, which clearly stated that I would be out from 12/12-12/16/05. He sent me my letter of termination thru UPS, which arrive on 12/15/05. The manager knew that I was out on work related stress and I had a workers comp case pending. The manager states that I was fired for not complying with my warning and I asked how I could comply if I wasn’t there to comply so then I get a letter from HR stating that I was fired for failure to follow the call in process but my doctor had called in for me on the 12th due to my stress level and blood pressure. The doctor had spoken to the supervisor on the 12th so they were aware that I wouldn’t be in on the 13th and my doctor has the notes on my file that she had made a call in for me. Citibank did not follow their own procedures when they fired me. The EEOC has given me the right to sue and the letter arrived on 2/17/06 so my 90 days have started. The DFEH has also launched their own investigation which Citibank received notice on 1/23/06 and should be responding to the notice any day now, (as of 3/8/06they haven’t responded). I had an outstanding performance history with the bank; I had worked there for 4 years 2 months 6 days. I was the head teller one of the notary and the only Spanish-speaking teller. I have at least 40 letters of support from Citibank clients and I can prove that the manager was not equal with all the employees and although he was aware of the teller cooking the books under the direction of the supervisor none of them were put on corrective action yet I was written up for missing my first Saturday and then again when I missed my 2nd Saturday although I had a doctors note to be out of work due to my blood pressure and stress brought on by the manage and the unfairness in treatment. I had been threaten with job abandonment but at that time I hadn’t missed any work long enough to be accused for this. Citibank violated code 132A of the worker comp law and I do have an attorney for that but they are unable to deal with all the other issues. I have a strong feeling that the manager never told HR that my doctor had called in for me nor did he share my doctors note with them, he is to get approval from HR before firing me yet fired me by 4:30 pm or so, I had also emailed him that day at 1:45 pm and explained that my doctor had spoken to the supervisor and faxed in a note, again he was aware that I wouldn’t be in. The manager had called my cell phone and left a message at about 10:25 am, he states that he called because I hadn’t called in a half an hour prior to my shift, which started at 8:30 a.m., why did it take him 2 hrs before calling me? And I would bet that the supervisor had made arrangements to have a teller there to cover my shift since my doctor called her. Please help my family and I. Sincerely, Damari
    Please forward to anyone willing to help us, thanks>
    March 8, 2007
    To: Senator Barbara Boxer
    Also: Jason J Chan,
    1700 Montgomery Street, Suite 240
    San Francisco, Ca.94111
    Dear Senator Barbara Boxer,
    On, 3/7/07, I received a notice from Citigroup, HR Communications Unit in New York, regarding Corporate benefits for January 2007, I have included a copy with this fax to you..
    I am at the point that I feel this is harassment, why, because Citibank fired me on 12/13/05. It is very upsetting to me every time I receive these notices, it is a constant reminded of everything I have lost due to the unfair and unequal treatment of employees by Jeff Ursino and Citibank. I have already been sent my 401K check due to my termination, I am not contributing to this program so why does Citigroup keep harassing me with these notices. Remember that last October, 2006, Citigroup sent me a letter ( 10 months after firing me) thanking me for 5 years of services and looking forward to 5 more years, why, they fired me. I would have made it to 5 years, as I had no plans to leave the company, but I was fired 12 days before Christmas via UPS. That notice was again just another reminded of what could have been and what I have lost. Please ask Citigroup to stop harassing me with these notices for they are very upsetting to me.
    Also, on 3/7/07, I received a letter from your Director of Constituent Services, Eric Jose Vizcaino, regarding a letter I sent you and it states that my concerns are being forwarded to the Director of the California Department of Fair Employment and Housing, Suzanne M Ambrose, for her review. Again, Citibank attorneys explained to the DFEH, how and why they fired me and as I pointed out to you in an earlier letter, Citibank lied to them about me calling in on 11/15/05, Citibank states that I called in and said I would be out the rest of the week. Again this is a lie, I worked that day. Sheri Paulo, Employee Relations manager of New York for Citigroup, had told me that they said this due to being miss informed , when I brought this lie up to her attention, she said that they had been given bad information and that they would correct this by sending in another statement to the DFEH, and to my knowledge they never did and instead stand by their lie. I have sent you a copy of my time card for that week and other information regarding their statement to the DFEH. Why does Citibank tell the DFEH that I was fired and Ronan of the US Dept. of Labor that I am still employed. They also told Ronan that they would send me a letter explaining how I am still employed, but I never received this letter, why? Last June, Citigroup gave me stock, which I refused due to being fired and Chuck Prince office acknowledges receiving my letter explaining that I had been fired and that I should not have been issued the stock and they took the stock back. I have also sent you a copy of that letter in the black binder which I sent to your San Francisco office, did you receive this binder?
    Please , Senator Boxer, please help us get to the truth, it is as if Citibank doesn’t know what the left hand is doing or the right hand is doing, please help stop the harassment. How many more letters am I going to be sent by Citigroup informing me of everything I have lost.
    Sincerely,


    -----Original Message-----
    From: ClubMom

    link to this | view in chronology ]

  • identicon
    Damari, 7 Oct 2007 @ 3:50am

    ethics

    To whom it may concern, 10/03/2007

    A CRY FOR HELP

    Please help the little person fight corporate America and their lies and false statements

    On, Feb. 16, 2006 someone representing Citigroup Inc at One Court Square, 14th Floor, Long Island City, NY 11120, submitted a rebuttal to Ann Luekeman, Consultant for the Department of Fair Employment and Housing at 111 N Market Street, Suite 810, San Jose Ca 95112, and the statement entered is false and full of lies . Ann Luekeman also conducted the interviews for the investigation and was also lied to by Jeff Ursino and Kathleen Munoz during their interviews. I feel that the case needs to be investigated due to the fact that the DFEH made their decision with false statements submitted by Citigroup attorney and their employees. Sheri Paulo, the Employee Relations director for Citigroup was aware of the false information submitted yet even though they/she said they would submit a new statement they did not and stood by the lies knowing they were lies. I was wrongfully termination, harassed, by Jeff Ursino, and I can’t understand how an attorney lies to the DFEH and then they aren’t held accountable. This is unethical behavior on all those whom lied and I have to pay for their lies. Citigroup violated several Ca labor codes in the process of firing me nor did Citibank follow their own firing procedures. I was not offered FMLA until months later.
    I am begging that someone out there will help a mother who was simply trying to work be a mom and a wife making a honest living yet the manager and supervisor both lied as well as the Citigroup lawyers. Their lawyers requested more time to answer the DFEH yet submitted false information and this is unethical, please help us. I have been on disability since I was fired on 12/13/05 via UPS, I did not know I had lost my job until 12/15/05 because I was out on a workers comp pending case when I was fired. Violation 132A.My last pay check was direct deposited into my checking account, it was not included with my letter of termination. I would like to know who submitted these false statements for Citicorp and or Citibank and Citigroup. I don’t have a team of attorneys as they do or the funds to hire the right attorney to get to the truth. Please help us.

    Sincerely,




    Damari Stratford
    1291 Ord Grove Ave
    Seaside, Ca 93955
    831-236-0112

    link to this | view in chronology ]


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