The Service Is Only Unlimited If You Can't Count To 5,000
from the not-this-again dept
We had thought that service providers had figured this out already, but apparently not. After plenty of stories over the past few years with service providers offering "unlimited services" that were anything but unlimited, it had looked like providers were starting to be more honest and not promising something they couldn't deliver. However, Om Malik is pointing out that Verizon's VoIP offering, VoiceWing, promises unlimited service, and the fine print says that unlimited really means 5,000 minutes, or about 3 hours a day. There's nothing wrong with having a limit, of course. The problem is advertising it as "unlimited" when there really is a limit. That's false advertising, plain and simple.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Reader Comments
Subscribe: RSS
View by: Time | Thread
Telecommunications Providers Are Liars
[ link to this | view in chronology ]
Re: Telecommunications Providers Are Liars
[ link to this | view in chronology ]
Re: Telecommunications Providers Are Liars
[ link to this | view in chronology ]
Re: Telecommunications Providers Are Liars
[ link to this | view in chronology ]
Read your contract!
End result is that I get the odd email about "too much traffic", but it remains them being concerned that we're infested with spyware and not just normal usage.
Thus far I've always said "yeah sorry I left open too long" and they say no problem. The day they try any sort of limiting of services for a contract I didn't sign, they are going to get an earful.
[ link to this | view in chronology ]
Re: Read your contract!
[ link to this | view in chronology ]
Re: Read your contract!
[ link to this | view in chronology ]
Re: Read your contract!
[ link to this | view in chronology ]
Re: Read your contract!
[ link to this | view in chronology ]
5000 minutes doesn't equal unlimited
[ link to this | view in chronology ]
Re: 5000 minutes doesn't equal unlimited
[ link to this | view in chronology ]
Re: 5000 minutes doesn't equal unlimited
I'd consider moving to Vonage, but they can't port my number yet, so I have to stick with Verizon.
--Kent
[ link to this | view in chronology ]
Just like some eBay auctions.
There's probably 100% truth to them as well. What you won't find out until it's too late is that you get the equivilant bandwidth rate of 1/4 of a 56K dial up modem, and you'll be sharing the server with 10,000 other websites fighting for 1Ghz of processing power.
You get what you pay for. Unlimitted, regardless of the type of service, is bullshit, plain and simple. Not even oxygen is unlimitted. The day you find a truely unlimitted service is the day you find an honest AND popular politician.
[ link to this | view in chronology ]
Re: Just like some eBay auctions.
[ link to this | view in chronology ]
It is impossible to not have a limit
[ link to this | view in chronology ]
math
[ link to this | view in chronology ]
Re: math
[ link to this | view in chronology ]
No Subject Given
[ link to this | view in chronology ]
The definition of the term
[ link to this | view in chronology ]
No Subject Given
[ link to this | view in chronology ]
FTC Complaint
Verizon -- for their false advertising and bizarre interpretations of their TOS -- must be stopped.
[ link to this | view in chronology ]