Netflix To Go Back Into Price War Mode?
from the ad-supported-movie-rentals dept
Davis Freeberg writes in to tell us about Netflix's CFO's recent investor presentation where he talks about a few upcoming moves that the company is testing out. A year ago, we noted that the online DVD rental market was entering price war mode, with Blockbuster and Wal-Mart trying to attack Netflix and rumors of Amazon's impending entrance swirling everywhere. Since then, a lot has changed. Blockbuster decided that the price war wasn't working and raised prices, Amazon had second thoughts about entering the DVD rental business and Wal-Mart gave up and just outsourced DVD rental to Netflix. However, in the presentation, it sounds like Netflix is thinking about dropping prices again -- with the CFO saying that he thinks the market is price elastic, and lower prices would put more pressure on Blockbuster. While this might not line up with previous stories that suggested Netflix and Blockbuster had different types of customers (Blockbuster more about theater releases, Netflix more about indie releases), he explains that away as well by saying that Netflix's power is in convincing any customer that they may like other, lesser well known movies. Of course, he's spinning things to make a strong case for Netflix -- which is his job -- so take it all with a large grain of salt. The other interesting part of the talk (though, not quite the "bombshell" the writer makes it out to be), is that Netflix may look to subsidize movie rentals by adding advertisements to the site itself. Considering the online advertising market these days, that's not surprising at all, but to be expected.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Re: No Subject Given
Of all the titles that I have out right now, intelliflix has 2. Of the titles that are in my top ten, Intelliflix has 4. There is a reason why they cost less.
To be fair, Netflix doesn't offer games for rent - which doesn't matter to me as I don't even own a gaming console.
And to put in my $.02 worth on NetFlix in general, they have a great system for helping you find things, and they have a great selection of hard to find titles. And while they have a great collection of indie stuff, they also have all the popular titles as well. If you are the type who enjoys TV on DVD, then NetFlix seems to be unmatched. If it has been out, they have it. Including America's Greatest Hero, Monty Python's Flying Circus, the list goes on and on!
Kudo's to Netflix for its selection and service. Remember, if you find something out there that is cheaper: there is a reason.
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Re: No Subject Given
I went with net flix as I was canceling IF and NF is great fast and suggested movies that I never thought of.don't bother with IF let them go out of biz.
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Intelliflix
Color me unimppressed.
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Re: Intelliflix is a scam
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intelliflix sucks
I have never had 3 DVD's at time which is what I signed up for. There suppot tickets are useless- better of banging your head on a wall. They never seem to have the titles I request(and many are older) and they ship from across the country. I'm convinced it is to limit how many DVD's theya send out. They suck -
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Re: No Subject Given
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INTELLIFLIX
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Re: No Subject Given
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No Subject Given
Took a quick peek at the intelliflix link above. Of note is their Mature Content availabilty. Didn't dig into the pricing of the site but would not be surprised if they make up for their other wise low subscription rate by pricing those titles at a premium rate.
A WHOIS lookup will show that "NetfliXXX.com" has been registered to Netflix as well, but is going un-used as of yet...
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GreenCine for movies
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Netflix
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Re: Netflix
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Re: Netflix
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Re: Netflix
I want to see the big movies as soon as they are released, so I keep my monthly usage to where it comes out to about 75 cents a disc. That is still plenty of movies too watch, sometimes its still too many. Only once in a year have I not gotten a new title when it released, and that was a fringe indie that has been at 'very long wait' for weeks. So I pay a good deal less for new movies than at a rental place, never have to step foot in a rental place, and can keep certain movies as long as I want when I want. But if I started consistently returning movies so fast that the service fee barely covered the postage then Netflix would be foolish not to rate limit me a bit.
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Re: Netflix
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GAMEZNFLIX
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Intelliflix Sucks!!!!! Dont Get Ripped Off!!!
Dont get suckered in to this stupid company because it is cheaper. Remember...you get what you pay for. We are back with Netflix now and I dont have a single complaint. We always have an overflowing amount of movies pouring in all the time and I will never stray from them again. My husband learned his lesson big time since he paid in full with his credit card. INTELLIFLIX SUCKS!!! RESEARCH CUSTOMER COMPLAINTS BEFORE THINKING OF JOINING!!! DONT GET SUCKERED!!
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Re: Intelliflix Sucks!!!!! Dont Get Ripped Off!!!
Chock PayPal and the no way to dispute up to the same category as the intelliflix scoundrals.
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I too was suckered by Intelliflix
I was able to get a refund, but they prorated it at such a high rate that I ended up getting screwed even worse on my way out the door. Danny Carrao tries to play the nice guy, but he's a shyster to the extreme.
Check the BBB and see their record. If you also have gotten screwed, report them to the BBB, the FTC and the Florida Attorney General. Let's shut these scoundrels down!
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Intelliflix Customer Support
We take pride in being able to offer our customers a TOTAL package of Movies and Games.
Intelliflix is the world’s largest combined online movie and game rental destination, offering more than 60,000 titles of movies and games to customers throughout the United States. Our goal is to provide our customers with the Ultimate Video Store Experience.
Intelliflix knows that one plan does not fit all…each of our customers are unique and have their own lifestyles and preferences. By offering a traditional video store pay-per-rental plan starting $4.26 (rent one at a time) in addition to the standard unlimited subscription program, our customers enjoy what they want…when they want.
In addition to that, we’ve launched our 24 Hour Video Store, which gives you the ability to look at the real-time inventory of your local video store to see what they have on the shelf, right now and rent it. You can have it mailed to you, or you can even have it packaged for you using our exclusive FastPass Counterside PickupTM just stop by the store to get it in as few as 15 minutes from when you place your order! Now that’s fast! Check out our 24 Hour Video Store at www.24hourvideo.com and see if your local video store is online!
Customer Satisfaction is our #1 PRIORITY.
I am sorry to hear of your experience with Intelliflix.
I would like the opportunity to turn around your experience.
Please contact me at eileen@inc.intelliflix.com with your specific account information (name and E-mail address). This will enable me to review your account and contact you directly.
Looking forward to hearing from you. Eileen
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Re: Intelliflix Customer Support
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In the two short months my husband and I were members, I can say in all fairness that Intelliflix is the worst service of any type. Not just the worst online service, not just the worst mail-order service, but the WORST ALL AROUND! We should have checked the BBB and dvdrr.com ratings from the beginning.
About 1/3 of the titles we ordered were broken. I mean really broken - cracked and split. Customer service makes virtually no effort to remedy the situation; if a disc is broken - which is Intelliflix' fault for not having any quality control - you take the consequences. Not only do you not have something to watch, which is what you're paying them for, but your entire queue gets held up until the replacement is received by Intelliflix.
Shipping times were atrocious, with 2-4 days each way. With Netflix and Blockbuster (we are going back to Blockbuster), shipping was one-day each way.
Why is it Intellifix ships out so many broken discs? Why is it you don't try to fix the situation and ship the customer's next-in-queue as well as the replacement disc? After all, it's not our fault Intelliflix has no quality control. And why is it even your corporate office (561-697-8325) doesn't seem to know what's going on?
Oh, since you mentioned 60,000 titles, why is it that so many of them are always "unavailable"? Regardless, you could have 1 million titles - with the quality-control and problems there, it means nothing. Judging by my own experience, as well as reports by Better Business Bureau and numerous other ex-Intelliflix customers on various review sites, Intelliflix is not only the worst online DVD rental service, but possibly the worst service of any kind.
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Who the hell is EileenF
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Intellicrap
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Another victim of Intelliflix
I canceled my subscription back in June of 2006. Even though it states in their policy that Superpass Subscribers will get their money refunded right away, I still haven't received any refund. It is now October.
Customer service!!!___I have more ticket #s than I can keep track off. They won't give you a phone number to call to resolve any issue. They just issue another ticket #__a computer generated response__saying "I've escalated your request to the billing department for immediate attention. You will be receiving an email soon with regards to the
status of your refund. Sorry for the delay." BULL!!!
Don't get suckered by their website!!! That NBC story looks good__citing Consume Reports__don't believe it. I can only warn you!!
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Re: Another victim of Intelliflix
Maybe someone should ask Intelliflix if their business model isn't in part, selling prepaid subscriptions, that if canceled, can finance current operations until they get around to giving a refund. Sort of an interest free loan. Does that sound possible?
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Intelliflix SUCKS !!!!!
I have never had 3 DVD's at time which is what I signed up for. There suppot tickets are useless- better of banging your head on a wall. They never seem to have the titles I request(and many are older) and they ship from across the country. I'm convinced it is to limit how many DVD's theya send out. They suck -
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intelnetflix
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INTELLIFLIX SUCKS !!!!!!!!!!!!!!!!!!!!
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Intelliflix Petition
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Intellisuck Cancelation
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Intellisuck Cancelation
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Intelli-screwed
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bad service
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INTELLEFLIX VICTIM
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IntelliSUCKS
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Intelliflix vs Netflix
Con’s: New releases sometimes have a waiting list, computer generated responses from customer service, online viewing has few new release titles and limited selection; but they are constantly increasing the library. I would rate Intelliflix 1 star and Netflix 7 stars, but in comparing the services: Intelliflix would get 1 star and Netflix I would rate at 10 stars. I have not had any movies from my querie sent from intellitflix in a month, because I have not written customer service complaining, which is the only time they send movies. I have 30 titles in my querie and 10 state they are available, none are being sent or out at this time. It takes 3 days total from Netflix: the day I send it, the day they receive it, the day I get it. If you are going to try intelliflix, take it from me, pay by the month so you can cancel the service, because it is absolutely unacceptable.
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Intelliflix is a complete joke
I am tired of fighting with Intelliflix, it's a hard lesson at the price, but hopefully by reading this post someone else waon't make the same mistake.
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Intelliflix
Case LO7-3-1010
Office of the Attorney General
Jeffery Dikman
1515 North Flagler Drive
Suite 900
West Palm Beach, FL 33401
Fax 561-837-5109
I do not think they know how many were mislead. I sent them my history of emails and rental (or lack of) history.
Intelliflix has changed their rental argeement several times in the last 60 days to cover up what they have done.
If you lead this in Nov or Dec of 2007 I would suggest you share with them also.
By the way they never registered to do business in Florida either.
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Intelliflix
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