How Much Of Your Work Email Is Work Related?

from the good-question dept

While we're always skeptical of studies published by security firms trying to sell something, a new report says that 25% of email is personal in nature, which they then combine with studies that say 33% of work email is spam, and conclude that more than half of corporate email is not actually work related. Of course, the real question is whether or not that's a problem at all? People handling some (within reason) personal emails work shouldn't be a problem -- and spam is a problem that can be dealt with some good filters. So, as long as most people can still handle their email loads, is it really a problem that so much email isn't work related?
Hide this

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team


Reader Comments

Subscribe: RSS

View by: Time | Thread


  • identicon
    name withheld, 23 Nov 2005 @ 3:39am

    Easy for me to calculate

    When I'm at work, I use two email systems:
    1. The mail server at work, and
    2. GMail.
    The reason for this is practical. I have no personal control over the mail server at work, so nothing I send out from my work email address is personal. Since most of my work email is within work itself (email to a colleague or a group of employees), this email address doesn't even get spammed.

    For those rare times that I need to send messages outside work, such as sending a query to my wife ("what will we have for dinner?"), I use GMail. GMail offers me 2+ Gb storage, if I need it, and all my friends know that sending me email to that address will get me whether I'm at work or at home. There are numerous GMail notifiers that work on Windows, Linux, OS X, so that I am aware whenever something enters my mailbox no matter what platform I'm using (Windows at work, OS X at home, very occasionally Linux).

    Now, I can look at my GMail activity (All messages) and see that I send out one or two a day during work hours. By the same token, I send out a dozen or so at work. This means that at most, 15% of my emails when at work is personal.

    Fortunately, my employer has a lenient policy on web use (feel free to read Slashdot, NY Times, Wired, etc. as long as you manage to get your REAL work done on time), so using GMail isn't forbidden. Other companies may have different policies, of course.

    link to this | view in chronology ]

    • identicon
      Anonymous Coward, 23 Nov 2005 @ 5:57am

      Re: Easy for me to calculate

      Agree with what you said. I use Gmail for all my personal email. I'd much prefer google having access to it than my employer. Not to mention the superior interface and remote management tools Gmail offers.

      Anyway, about 95% of my work e-mail is work related... the extra 1/20 being e-mails coworkers send me that arent exactly work. I send about 10 e-mails a day on my work account and 2 Gmails each day.... but I receive about 40 e-mails at work and about 5 at Gmail.... so I don't know how you'd want to calculate it.

      link to this | view in chronology ]

  • identicon
    Chris H, 23 Nov 2005 @ 8:44am

    No Subject Given

    I'm in the IT department at my job. When a user is terminated/quits/dies/etc we back up their email account in case we need something in the future. Most of our users have a ratio of 70% personal 30% business usage. My work email is strictly for work. Then again my job pretty much revolves aorund it and it isn't uncommon for me to seee 50+ emails a day.

    We don't really harp on users too much unless they are abusing it. It would take up too much of our time to try and police it anyway. Want to send a quick note to Grandma? Fine. Just don't start using it as your Ebay email address and selling all sorts of crap.

    link to this | view in chronology ]

    • identicon
      Joe Snuffy, 23 Nov 2005 @ 9:00am

      Re: No Subject Given

      As the controler of all that is email, in my company, I have limited the max space for all of my users email to 10M. this help us to limit the junk that eack user keeps. The only users that have issues are the ones using it for personal email.

      link to this | view in chronology ]

      • identicon
        Anonymous Coward, 26 Nov 2005 @ 5:04pm

        Re: No Subject Given

        joe Snuffy, is this a joke?

        How can people function without having *all* the email they have ever recieved in an easily searchable place (their email account).

        10M of space costs how much nowadays? Something like 3 tenths of a cent I think. How much are you costing the company by making people decide what to keep, saving it off to somewhere else, or inventing their own organization system?

        Having all of your historical email available is invaluable. Saving a few cents of storage space is stupid.

        And for the record, it is generally the emails from within the company that are large (attached documents). Personal emails will just have an embedded link. (Yes, company emails should just have an embedded link to the document, but nobody ever does it).

        link to this | view in chronology ]

  • identicon
    LoneWolf, 23 Nov 2005 @ 9:00am

    that sounds about right

    Well, I get quite a bit of e-mail and I use gmail and since I'm the one who does the IT work around the place I have the corporate e-mail forward to my gmail account which is especially handy since often times I'll be working on various systems and I don't need to go back to my personal machine to check my e-mail.

    I'll read my personal e-mail but not respond unless I feel its really urgent and can't wait a few hours till lunch break or when I get home.

    link to this | view in chronology ]

  • identicon
    cycle003, 23 Nov 2005 @ 10:19am

    No personal email on work server

    100% (ok, well at least 99%)of my work email is work-related. This was also the case for my last two jobs. I never mix work and personal email and even keep a separate account for important personal email.

    I find this is the best way to manage email and to isolate spam.

    link to this | view in chronology ]

  • identicon
    SuperSlacker, 23 Nov 2005 @ 10:54am

    Money for nothing and my chicks for free

    I run Thunderbird/Firefox on a USB drive thru a proxy server. Good luck figuring out how much of my worktime is devoted to work....

    link to this | view in chronology ]

  • identicon
    Josh, 23 Nov 2005 @ 3:48pm

    Friendly SPAM

    Its not external spam that's a problem. You can fix that easily enough with a filter. Its the internal CRAP that we constantly get from Human Resources, Management, and idiots too stupid not to understand what the "Reply All" button does. At least two thirds of my email at work is internal spam - the next morale booster (think Hawian shirt day), the current charity HR is begging for, email sent company wide that only applies to one department, daily lunch menus from the cafeteria that I'll never eat, the daily lost keys/cell phone email, and the person that replies to the whole building telling where they saw the keys/cellphone. I spend more time deleting that crap than actually using my work email for things I'm supposed to use it for.

    link to this | view in chronology ]


Follow Techdirt
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Discord

The latest chatter on the Techdirt Insider Discord channel...

Loading...
Recent Stories

This site, like most other sites on the web, uses cookies. For more information, see our privacy policy. Got it
Close

Email This

This feature is only available to registered users. Register or sign in to use it.