It's All A Matter Of Perception
from the jedi-mind-trick dept
A bank company in the UK is removing clocks from its branches to make it harder for people to complain about long waits. The bank says it's taking the clocks out because a survey said they weren't something customers thought would "enhance their banking experience," but one employee is quoted as saying it simply makes it easier to dismiss customer complaints about how long they've been in line. No word on if customers will soon have to check their watches at the door, too.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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I remember ...
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Re: I remember ...
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whatever
"Lets stop buying clocks, (saves money) then tell people that their wait time is all relevant.
relativism. Blech.
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Confiscating is next, after that...
CIA Dispatcher: "What?!?! Somebody is complainning about delays at your bank?! A black van will be at your location in 2 minutes to sanitise it. Have a nice day."
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No Subject Given
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Made Money Off this
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pocket watches
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Re: No Clocks
So you would not be distracted from punting the casino does not have any clocks or even windows. Staff are not allowed to wear watches and while I was there all electronic devices (inc. mobile phones) were banned from the gaming floor.
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No Subject Given
How can I fill in a paying-in slip to accompany a cheque when there's no clock to say what today's date is?
(Well, my current financial establishment of choice doesn't use paying-in slips, so that's not a problem any more, I guess.. :)
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