Stubborn Users Stymie Carriers' E911 Plans
from the upgrade,-dangit dept
In all the furor over E911 on wireline VoIP systems, we've noted several times the short deadline the FCC gave VoIP providers, while holding cellular operators to a much more lenient standard. Even after having several years to implement E911, some wireless carriers are petitioning for another extension: carriers that chose handset-based location solutions were supposed to have 95% of their customers using compliant handsets by the end of the year, but say that some people just won't upgrade. It's the same issue many rural carriers raised before -- some customers won't give up their old analog phones because they offer wider coverage and better service in some areas. The FCC isn't likely to take action against the carriers, and their "non-compliance" covers up the real kicker: that just 43% of the country's 911 call centers have upgraded their equipment to be able to handle the location information. Guess they bought a few too many winter boots.
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E-911
There is still the issue of the investments that need to be made in the PSAP's throughout the country. These quasi-governmental organizations are chronically underfunded, a fact which should be an embarassment to politicians at all levels of government.
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Re: E-911
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Meaningless
When i travelled to Tokyo I hooked it up in my hotel room to make free calls back to the states (and recieve them). This sort of thing is the benefit of VOIP.... Now how exactly is vonage supposed to report my location to 911 services if my phone works anywhere there is a broadband connection?
This is technological ignorance on the part of the regulating committees, either that or they are being paid off by telcom/cable companies that can easily offer 911 location.
When I signed up with vonage a long time ago the site was VERY explicit and told me OVER and OVER again how the 911 service would work, and asked me to enter an address that could be forwarded to 911. It was in bright red every time I logged into their site, and they sent me repeated emails. As far as i'm concerned they have done a great job to make the service available for those that want it.
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