Security Fails When Banks Try To Resemble Scammers
from the imitation-is-the-sincerest-form-of-flattery dept
We've discussed the threat to ATM security whereby a false front is attached to the machine, allowing attackers to scan a customer's card when they try to make a transaction. One solution is to warn customers about suspicious attachments to the machines, so that they'll know not to swipe their card when they see one. However, any effort to warn customers is undermined when banks attach their own devices to the machine that look just like illicit scanners. One security expert recently came upon an ATM in the UK that had an anti-scanning device attached to the slot so sloppily soldered on that he went to a different machine. This is similar to another mistake that banks make, sending out emails that look exactly like phishing scams. The goal of many scams is to trick people into giving away information to what appears to be a trusted party. But when institutions' tactics so closely mimic the scammers, consumers don't know who to trust.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Scammed
this bank is called Washington Mutual.
DO NOT USE THEM!!
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Re: Scammed
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Re: Re: Scammed
If you don't want these authorizations tying up your funds, the best bet is to use a credit card. As far as I know, although authorizations are held from your available credit, you won't incur an over-limit fee unless the amount is actually charged to your card.
That said, back to the main topic. Legitimate companies should learn not to ask for account information from an email. If they must, at least tell everyone to call a customer service number that they can verify, like from their credit card or bank statement, or to go to their main website (without providing the link). The whole point of a scam email is to look legitimate, so legitimate companies shouldn't be surprised when they're not getting the information that they need because customers would rather play it safe than risk getting fooled.
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Re: Scammed
there have been several news stories about people then getting charged by the bank because of the gas station "blocking" off that money until the station turns in their paperwork.
What gas station did you use ? thats the real question
Now on to the bank looking like phishing scams.... just dont answer emails from banks
If people let the bank know it looks like a phishing scam when its from the bank then they might change the way they send out stuff
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Re: Scammed
>DO NOT USE THEM!!
Are you serious? WaMu is the only bank I have ever used that has NOT tried to scam and cheat me. In every dealing they have been Scrupulously honest.
I can only assume that either it was a legitimate error and you did not even try to call them and fix it, or that is somehow your fault.
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