'Web Rage' Is Latest Meaningless Internet Hype
from the don't-throw-the-laptop dept
It seems that for research firms, coming out with studies about how people use the internet is a pretty easy way to generate publicity. Most of them tend to make entirely obvious points, and only seem notable because they're about the internet. Others are plain hype, such as a new one warning about an increase in "web rage", a dramatic phrase to describe frustration with web services. According to one group, this "web rage" is prompting up to 78% of internet shoppers in the UK to go back to shopping at retail locations. Though they don't explain what this very unlikely number means, they add that this threatens to devastate the British online economy. Still the study does have some useful bits, such as the fact that a high number of people are frustrated by complex registration and the inability to speak to someone live. Too bad the group had to obscure this information by having to hype up a new term.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Maybe a little frustrated sometimes. And I do believe that some websites need a very basic course in how to perform a usability study. Whoever comes up with the new buzz phrases really should look up the words first before deciding to use them.
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Re:
I'm so sick of it, I could punch them in the face!!!
GOD I WISH THEY WERE HERE RIGHT NOW...DO YOU KNOW WHAT I WOULD DO TO THEM???
Web rage...they have no idea
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delete this comment afterwards if you want
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Umm your computer talks to other computers. I just wonder how a person could Talk to someone who isn't in the equasion.
You + your computer + internet + website = ANOTHER COMPUTER
Where is another person on in that?
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If by "useful" you mean "obvious", then i agree.
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Web Rage?
Seriously, if I call one more company and have to go through those freaking automated systems I will lose it.
If you want to respond, please be aware that some of my options have changed :)
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Re: Web Rage?
Press 2 to press twenty more buttons
Press 0 to NOT speak with an operator
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pissed off
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LOL, web rage
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WEB RAGE
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Bored
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Shopping Online vrs Human Contact
Human Contact is great if you are fortunate enough to come in contact with a KNOWLEGEABLE, PATIENT SalesPerson...
Browsing is less pressured online - but with a pushy Salesperson working on commission ....well..... :-(
So perhaps, people will do BOTH, ...Pre Shop online to get an idea of where to go - perhaps Call - then visit locally to see if the staff is accommodating
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Re: Shopping Online vrs Human Contact
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What?
Here is a new phrase for you....Research Rage.
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.............I'm so damned mad right now I just kicked my dog.
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New Word?
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how about Paypal rage?
Does Paypal give me a chance to cancel?
Nope, scratching around for a route to go back to my ebay payment. No way Jose.
The only choice is to Logout and go back to ebay and loop round again.
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