FTC Slams Security Firm That Lost Customer Data
from the burn dept
Remember Guidance Software, the security firm that helps companies identify when a hacker has compromised their systems, but then proceeded to lose data on their own customers? It's finally settled with the FTC, for in the government's words it failed to, "...implement simple, inexpensive and readily available security measures to protect consumers' data. In contrast to claims about data security made on Guidance's Web site, the company created unnecessary risks to credit card information by permanently storing it in clear readable text." So basically, it was total negligence from a company that should have known much better. For most companies, one data breach probably wouldn't damage their reputation too much, but when it's so closely related to your company's mission, and you've received such a harsh rebuke from the FTC, it's hard to see their reputation not taking a hit.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.
While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.
–The Techdirt Team
Reader Comments
Subscribe: RSS
View by: Time | Thread
[ link to this | view in chronology ]
Kinda like hiring a body guard who ends up shooting you.
[ link to this | view in chronology ]
It was funny
Since they hadn't sent cards in the past, I'm thinking they sent the holiday cards after they knew about the break in, and that was kind of uncool. I should have received notification ASAP.
Actually, they should have used BASIC security like, y'know, not putting credit card numbers and passwords on an Internet connected machine. Sheesh.
[ link to this | view in chronology ]
Take a Hit?
[ link to this | view in chronology ]