Run For Cover: Wal-Mart To Invade Electronics Market
from the 800-lb.-gorilla dept
Wal-Mart, the world's largest retailer, is starting to sag under its own weight, as it faces one of the most significant sales slowdowns in its history. The company has taken a number of steps to head off this inevitability, like selling more upscale products, but for the most part, nothing has really done the trick. Now the company plans to aggressively expand its sale of consumer electronics, including digital cameras and HDTVs. Some are wondering what the effect of this will be on competing electronics retailers, like Best Buy and Circuit City, with the latter already slumping on weak HDTV sales. The bigger impact, however, may be on the electronics companies themselves, since Wal-Mart is known to place extraordinary pricing demands on the companies that sell to it. As it is, there are already major concerns about a coming slowdown in consumer spending, so between that and Wal-Mart's monopsonistic practices, a number of electronics makers could be feeling some pain. Also, as part of the new push, Wal-Mart plans to start selling Skype-branded internet calling gear. It will be interesting to see if the company can sell low-cost VoIP products to a customer base that's always looking for a bargain.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Here's the article that says all you need to know about how Wal-Mart uses a brand's reputation for quality to sell cheap, poorly made crap to the ultimate disadvantage of brand, the consumer and the environment (seeing that everything they sell is cheap enough to be disposable, and likely will become so): "The Man Who Said No to Wal-Mart."
http://www.fastcompany.com/magazine/102/open_snapper.html
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General
Wal-mart sells mainstream things to mainstream people. General, bland stuff. I haven't bought something from them in a long, long time.
If you want good deals from good people, you go to a store where people care about what they're selling.
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Re: General
Around here, I've got a pretty good feeling that most of the local Wal-Mart floor employees haven't graduated from anything...
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Re: Re: General
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Re: Re: General
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Really?
Those I have seen - when I can find one - rate from average to poor. Working at that place for those wages, I'm not surprised.
I only shop at WM when I have to, and never more than once a week. For an enjoyable shopping experience I go elsewhere.
http://wizardprang.wordpress.com/2004/10/24/youre-losing-me-wal-mart/
http://wizardpr ang.wordpress.com/2005/08/26/is-wal-mart-good-for-america/
http://wizardprang.wordpress.com/2006/08 /24/escape-from-wal-mart/
http://wizardprang.wordpress.com/2006/10/24/10-reasons-target-is-better-t han-wal-mart/
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Re: General
In areas where WMT has a good presence, all consumers benefit because it drives down prices at all businesses because they commoditize a good number of products.
Where you shop is totally up to you.
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Lee Scott did a 180 on me
BBY and CC have, well, a decent supply chain management strategy, whereas your LOW and HD really struggle in this area. My SWOT analysis wouldn't have reccomended tech, but considering that many stores have undergone a reset in the past year, and Lee Scott must have some exclusive deals with Chineese manufacturers.
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WalMart
I rarely get a deal from stores where people care about what they are selling (zaneZEROZERO), but you do get treated a lot better. Our mom and pop music store might not beat Musicians Friend, but they will sit down and talk to you about your needs, and will back the products they sell. Costs extra, but worth it.
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Re: WalMart
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general
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Re: general
Go ahead and buy electronics from Wal-Mart, but do not go crying to them if it breaks. I have heard Wal-Mart will be offering the manufacturer's warranty, but will only replace defective electronics returned within 4 days. Even Best Buy allows 14-days to return computers. Beside, I like my electronics to last more than a couple months. I only buy top quality.
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Re: Re: general
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Re: Re: general
Fact: Walmart sells more paint than all other home improvement stores combined.
It's easy to point fingers when you have 10,000+ employees. Some may be sub-prime, or put into roles that they are not best fit for. But for all intents and purposes, when you stopped at WalMart for paint, it showed that the system worked.
WalMart is a Supply Chain company masquerading as a retailer.
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Re: Re: Re: general
I was so mad, I got my money and bought the paint at Home Depot instead.
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HDTV's
Just for kicks I happened to go to another Wal-Mart nearby (as there are 3 within 10 miles of my home) I went in to this store and noticed that all their HDTVs looked horrible. Upon further inspection I found they were all still hooked up with standard analog coax cables. I found an associate and asked him if I could see some of the HIGH DEFINITION TVs hooked up to a HIGH DEFINITION source. He told me that it WAS a HD source and I pointed and explained to him that it was not a true HD source as it was an analog cable and not a digital connection. He then told me that it wasn't possible and I would just have to make my decision based on what I saw.
I share these stories simply to ask the question, when will Wal-Mart figure out that they have to get somewhat knowledgable employees? I know the cost vs. experience equation, but come on. Unfortunately, what I've seen happen when I used to work for Best Buy was customers would come in and get all the information from us then go and buy at some discounter like Wal-Mart or Sam's Club. Is price REALLY the only motivational factor any more? Are the average customers out there that have no clue about technology ok with spending 600 - 3000 dollars and not truely understanding what they are or are not getting? But just because it's at Wal-Mart they figure it's a good deal and just go with it??
If they truely expect to sell higher level products and really compete don't they HAVE to do something about their staffing at some point???
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Re: HDTV's
And, to be honest, I've found Best Buy employees to be as knowledgeable as Walmart employees when it comes to the products they're selling.
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Re: HDTVs
Old Jewish Proverb: You pay peanuts, you get monkeys.
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Re: HDTV's
YES
#2 Do they have to get educated professional staff?
NO See #1
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Re:
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monopsonistic ?
sorry I looked everywhere but I can't find psonist or sonist anywhere...
just looking for someone to help my brain out from what it';s apparently missing? I thought monopolistic was implied but perhaps not?
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Re: monopsonistic ?
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Re: monopsonistic ?
http://en.wikipedia.org/wiki/Monopsony
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Re: Re: monopsonistic ?
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you'll never go broke selling worthless junk to morons...
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Re:
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Not Just A Walmart Issue...
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Hilarious!!! Good one.
While I have no love for Walmart, I'm glad to hear this because I have even less love for Best Buy. I would love to see them go under so good luck Walmart.
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It's a lot cheaper and saves me sales tax...
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Re: Smartshopper
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How is WMT improving their electronics department
IMHO, the only thing they need to do to match Best Buy is improve their TV displays, optimize the connections and increase selection, which seems to be something they're doing in their newer stores. Just seems to me like some people have a problem with walmart improving, and that I don't get.
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Just as another point...
I ran over to Walmart and asked all three of their associates in the electronics department and they all said it was impossible to do that, I would have to use a wire. The one guy even said that same thing...standing in front of the Linksys Game Adapter...which says in BIG letters on the front how you can connect your Playstation 2 wirelessly to your wireless network.
I've lost all hope for Walmart and electronics...but I was able to pick up some cheap sunglasses.
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Re: Just as another point...
Slightly off topic- WalMart employees are barred from recieving any type of gifts/spiffs from vendors. BestBuy and Circuit have always allowed this. But at WalMart, vendor-garb like t-shirts, prizes, lunches, mousepads, etc are a big no-no. Vendors could be fined or removed if Bentonville catches word. From a vendor side, these things make an employee more excited about reccomending a product, and generally promote brand awareness.
But because WalMart is so involved in product rationalization in Bentonville, I suppose they request certain things are put on the box, etc. The entire store is very geared towards self-service, which again, is how the company maintains low OPEX.
Personally, I only purchase durable goods at WalMart, but it'll be interesting how this Technology strategy pans out. Hopefully the new electronics dept will have more focus on hiring technology SMEs or something.
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Re: Just as another point...
In fact, you probably could have gone straight to Best Buy and bought a wireless hook-up that was less expensive than the one the Best Buy pointers told you to buy.
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Re: Re: Just as another point...
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Re: Re: Re: Just as another point...
I was at Target recently and asked about the extended warranty offered on an iPod. The information was on the counter next to the register, yet they were clueless and had to radio the boss about every question I had. They were simple questions like- can If it goes out, can I exchange it at the store. After 5 minutes of this song-and-dance, I just opened up the package and read the fine-print.
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must reading
Just fascinating how that comapany changed EVERYTHING - and not just in the USA.
It's a "must read" for citizens of every country.
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once upon a time
One day I was in WalMart and found a two burner Dukane grill on clearance for $125 - Dukane usually sells at specialty stores for about $600. I bought their last 3 grills, gave two to friends, and kept one for myself. Granted, these grills were called "Americana by Dukane" and they obviously were made of materials of slightly less quality than mainstream Dukane grills, but they were still Dukane.
7 years later, I'm still quite happy with my cheapo strange walmart off brand Dukane grill. I guess Walmart was experimenting with them, and decided that demand was not great enough.
And that is all I have to say about that! (LOL, I know, what a random story.)
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Re: WalMart
Most anti-WalMart propaganda comes from unions that are pissed that they can't organize WM employees.
If you have lots of money and absolutely must pay top dollar for everything, and your desire to support over-priced retailers or the union crowd is more important than your need to save a few dollars here and there... well, how nice for you. You must be very proud. Please _don't_ go to WalMart, so you're not in my way when I'm there.
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Monopsonistic
While Best Buy, Circuit City, Radio Shack, Costco, and BJ's do not have the volume of Wal-MArt individually, collectively they do.
Frank
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Wal-mart
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Enough bashing
The question is, is a Panasonic LCD television a Panasonic television. Meaning - is it the same one Best Buy sells or is it stripped down, gutted, el - cheapo. That's all I want to know. It would not be wise to save 300.00 dollars at Wal Mart and end up with a puff of smoke in your viewing room a year later. At the same time, it would not be wise to spend 300 dollars more for the very same product elsewhere.
I recently investigated a Panasonic 50 inch Plasma from which I obtained the Model Number from an employee. Upon returning home, I went to the Panasonic internet page and typed in the provided model number. No match? I was likely given the wrong Model Number, likely. Then I purchased a Dell E228WFP Monitor. Upon getting it home, I went to the Dell internet page to register it. After two weeks of emails going back and forth between Dell and myself, a number that Dell needed was found on the shipping label of the box. As a rule you find these numbers inside the box on a printed label. Dell reps seemed to think that WalMart would provide this information. Upon asking people at the WalMart store for the information, you guessed - deer in the headlights. I have another Dell Monitor which I purchased directly from Dell. All the required paper work was inside the box, not buried on a shipping label outside the box.
The kicker for me was that the Dell rep told me the warranty on the monitor started when WalMart purchased the Dell, not when I purchased the Dell. Poor me, as it turned out, the Dell I purchased at walMart was on sale at the Dell internet store for less than what I paid at WalMart, shipping included. I'm too lazy to return it.
Anyway, buyer beware. Big screen TV is NOT cheap by anybody's standard, at least not by mine. The prices and the name brands now appearing at WalMart are inticing. BUT are they the same TV??? I just don't know. I do know the gut wrenching feeling is that if I shell out two grand at WalMart, I am clearly on my own thereafter. Not a good feeling.
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Wal Marts LIES FRAUD and poor customer service
Batteries are not covered and almost all competitors extended warranties cover batteries except wal marts.
RIP OFF FRAUD AND LIES
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