Rumor: Google And Salesforce.com In Partnership Talks
from the the-long-feared-Google-CRM dept
The Wall Street Journal is reporting on rumors that Salesforce.com and Google are close to forming some sort of partnership. The rumor has actually been floating around for a little while, so it sounds like there may be some legitimacy to it. If the two companies did decide to hook up, it wouldn't be hard to see the rationale. Google has long ago dropped the pretense that it's not competing with traditional software vendors, as it's even changed its corporate tagline to "Search, Ads & Apps". As for Salesforce.com, it's facing mounting competition from vendors like Oracle, SAP and Microsoft in its core business, so an alliance with Google might be a way for it to beat back the competition. Still, it's not clear what an alliance would actually accomplish. As the Journal reports it, the companies may offer a link between Google's email and document authoring apps and Salesforce.com's CRM service. That's fine, but it raises the question: why can't customers do this already if they want? Despite all the talk about how web services are made to be mashed up and so forth, people are realizing that it's often easier said than done, and that a lot of web services are isolated silos. Customers are then at the whim of the vendor, which decides what other services they'll offer integration with. So while Salesforce.com looks to gain an edge by doing a deal with Google, it leaves room for a competitor to succeed by being more open.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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A) The current SF base technology kinda sucks, and google could make it so SF worked more like the google home page, without real load times, much faster.
B) Google seems to have a much better grasp of web-ergononmics than SF does. There's lots of thing in SF that while they're good ideas, are ultimately unwieldy.
C) A function in SF to automatically search for Corporate info (addresses, #'s, actual contact info and positions...), while in the midst of fleshing out an account, anyone? That would rock.
D) the primary benefit to Google would be revenue (they should charge fairly heavily) and diversification.
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Salesforce and a Phone system
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Re: Salesforce and a Phone system
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salesforce and a phone system re
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Re: salesforce and a phone system re
I'd be highly interested in hearing how the implementation of the Cisco autodiale has gone. Our company could use this type of automation.
If you could provide any info I'd appreciate it.
Thanks
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Hmm..
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Next buyout...
Any guesses on who MS is going to buy now to react to this purchase?
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SF and mail merge
Our company is a heavy user of mail merging from SF to MS Office 2003 using the SF plug in. It works pretty well and is a great productivity tool for standard proposals and contracts.
We were astounded to find out in March (but still true as I write this) SF hasn't made a plug in compatible with Office 2007 yet!
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forget salesforce.com
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Google will buy out CRM vendors
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Google will buy....
Appexchange with Google Apps makes absolute sense from the user perspective as well. We just did something similar but open source... http://www.applicationexchange.com
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