AT&T Makes $10 DSL Marginally Easier To Find Following Complaints
from the it's-in-there-somewhere,-we-swear dept
Remember the $10 DSL from AT&T? The same one that the company had to offer as part of its deal to buy BellSouth? Yes, the same one that it had to offer, but never had to promote to anyone. Well, after numerous complaints, AT&T finally recognized that maybe people do want it (even as its CEO denies that people want cheap DSL) and has made it just slightly more findable. Consumerist points us to a column at the St. Louis Post-Dispatch, where the columnist tried and failed to find the $10 DSL offer -- until someone from AT&T walked him through the process (while noting they had just made it easier to find). It's still not easy, though. Even though it's the same DSL the company is promoting in big type for $14.95, down in the righthand corner there's a link (in smaller type) saying you may be able to "get DSL at a lower price!" Then, you have to click through to see if you qualify. It's a slight improvement, but unless people know to look for it, many people who likely qualify will simply miss it and end up paying $5/month extra.![Hide This Hide this](https://ii.techdirt.com/s/t/i/topclose.png)
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(/sarcasm)
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furthermore, i got a page stating "we're sorry, but we can't process your order at this time", please call the 800 number...
the 'very polite' phone rep. said they couldn't offer me what i wanted...after the supervisor got involved because i was being pushy they agreed to a $5/month credit...
hmmpphhh!...sorry @55 bait-and-switching B@5T@RD5 !!!!!!!!!
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Re: Morgan
now they're trying to squirm out of their agreement AGAIN...like when they announced their "everybody gets fiber" deployment plans to curry favor with the FTC for other acquisitions, only to kill off those plans when the deal went through...
too much regulation?...NO...a bunch of snakes?...YES
P.S. sorry if i offended any Herpetologists...
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Morgan
now that's a good comment, that you can sink your teeth into.
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ATT never going back
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Re: The offer is there on their web site
Get high-speed Internet for less, for qualifying customers". Happy Hunting!
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Re:
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Link to $10 deal
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$10: Must NOT have ATT High Speed Internet
FastAccess DSL Lite with term agreement
With FastAccess DSL Lite with term agreement, you can talk and surf at the same time, send and receive e-mail, and cruise the Internet without the delays and hassles of dial-up. It includes connection speeds up to 768k per second downstream and up to 128k upstream.
FastAccess DSL Lite with term agreement is $10 per month and requires a 12-month commitment. Plan is available to new FastAccess DSL customers who have not previously subscribed to AT&T or BellSouth high-speed Internet.
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ATT $10
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Re: ATT $10
DO NOT sign up for the $19.95 expecting a reduction later. That won't happen. I got a pop up chat with At&T while I signed up. The "operator" tried to talk me into paying more ($20+) for the exact same service. She tried to mislead me by omitting information and by flat out lying to me. Luckily, I'd done my homework (Thanks Clark Howard dot com!) and knew not to bite. I signed up for a deal that was listed as $10 term contract. Be VERY careful dealing with AT&T.
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I guess I was lucky..
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What?!?
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http://www.bellsouth.com/consumer/inetsrvcs/inetsrvcs_agreement_plans_pop.html
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bait and switch?
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Not working for me
I came across your posting and I went to At&t to sign up for $10. dsl. Currently I have time warner and based on At&t's questions for eligibility, I qualify but then when I clicked on button to proceed I get error message and states that offer is only availabe to business customers. So I check business section on the site and there not $10 internet offered. Plans are more expensive and the only page that mentions $10. internet is on beginning page for selecting a plan in residential section. Could this offer have expired or is at&t rigging the site to keep people from ordering internet for this price. Please advise.
thanks
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i wil llike to sign up
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http://www.youyap.com
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ATT Dry loop and intermittent very poor service
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Re: ATT Dry loop and intermittent very poor service
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