Verizon Wireless To Hand Over Your Info To Advertisers Unless You Opt Out?
from the making-friends,-pissing-off-customers dept
Jeff A. writes to let us know that Verizon Wireless is trying to change its policy on what it can do with your calling record info. Basically, it sounds like they want to start selling it to marketers, so they had to change their terms of service. What they did was send customers a letter telling them they had 30 days to call and opt-out of this new plan to hand over your calling records, or you'd have automatically accepted their changed terms of service and Verizon Wireless could hand over the info to advertisers. Of course, many people will probably just see this as junk mail and toss it out, not realizing that they've just agreed to get a lot more advertising sent their way -- and, more importantly, opened up access to (what they thought were) their own private phone records. This is doubly sneaky, because the FCC recently released new rules on how telecoms shouldn't release info to third parties without "explicit consent from a customer." Verizon Wireless seems to think that sending this letter with its fine print and demanding people opt-out within 30 days falls under "explicit consent," though some customers would likely disagree.Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.
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Filed Under: advertising, opt-out
Companies: verizon wireless
Reader Comments
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Re: opt out letter
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If I were...
Other than this, my general impression of Verizon has always been overall good - why would a company sink to this scummishly low level just to make a few bucks more? What ever happen to offering a fair product and getting a fair price? Even better question, will people actually pay for a premium service just to in turn receive unsolicited advertisements and give up their right to privacy?
No, I am not a privacy advocate, it just pisses me off when people do things like this - as already pointed out, most people won't even realize it's happening.
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Re: If I were...
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Said Letter
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McDonalds...
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We definitely need newer/better/tighter laws for Internet Spam Providers.
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Re: Policy Change / Early Termination Fee
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My Opinion is:
Verizon is a company you use because you have no other choice. It's worse than some of the others and it doesn't even realize it. I should know. I use their land line and internet services. I use them because of cost efficiency. Nothing more. If I had a cheaper option, I'd probably go with it instead. :D
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This is crap
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ETF
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It's crummy, but they can do it
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Slicky Boy Opt Out
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Verizon Wireless To Hand Over Your Info To Adverti
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Opt out now
Call 800-333-9956 and choose to opt out. You have to do it once for each number on the contract, but you can do all of them in one call (just, one at a time).
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Re: Opt out now
Again I thank you!
Michael...
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For Your Benefit
If it is really something that is to the benefit of the customers then they should make it opt IN because of course all of their customers will want Verizon to send out their personal calling records to a bunch of advertisers.
I can't wait to get coupons from the restaurant across the street from my office when they see that a lot of my calls originate in their neighborhood.
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"It doesn't mean we're providing data to third-party advertisers, and it would be illegal to do so," Nelson said.
Readers of technology news sites Slashdot and Ars Technica didn't get that message (even though Ars Technica wrote that the notice probably did not involve sharing with third parties), and entered expletive-filled comments about the amorality of Verizon Wireless' business practices. Some reported canceling their service, and one speculated about a class action lawsuit.
Mountain, meet molehill. So no advertisers, but they still give your info to the NSA.
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Real reason is Domestic Spying
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Yes, advertisers
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Re: Yes, advertisers
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Horrible Practice
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Re:
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Re:
RandomThoughts admits to shilling.
Thanks for the laugh.
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THANKS!
Needless to say, I opted out as soon as I was able to read the pdf file.
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CPNI
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Re: CPNI
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Obviously Jeff A is clueless
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