Yet Another Casino Yanks Jackpot Prize, Claiming Faulty Software

from the unlucky-sevens dept

Fri, Oct 26th 2007 10:01am — Mike Masnick

Apparently faulty slot machines that always seem to malfunction when someone wins big are becoming more popular at casinos -- and they're now not awarding larger sums. Last year, we wrote about two guys in Canada who thought they had won $209,000 using a slot machine, only to be told that they didn't win and it was all a computer glitch. Earlier this year there was a similar story of a man apparently not winning $102,000 at a new casino in Pennsylvania. In that case, the negative press coverage convinced the casino to pay up. The latest such case takes place at the Sandia Resort and Casino in New Mexico, where a guy was told that his $1.6 million slot machine win was actually a computer malfunction. He's suing, but he might not have much of a case -- especially since the casino is on an Indian reservation, and not subject to the US court system. Also, in this case, it's a little more reasonable to understand why the guy might not have a strong case: apparently the machine clearly stated that the payouts were limited to $2,500. Still, it makes you wonder: for all these slot machines with faulty software that's suddenly discovered after people win... what happens when machines screw up the other way? Somehow, we doubt that the casinos call them up to a room in the back (as always seems to happen in these cases) and tells them the machine screwed up and they actually won.

Thank you for reading this Techdirt post. With so many things competing for everyone’s attention these days, we really appreciate you giving us your time. We work hard every day to put quality content out there for our community.

Techdirt is one of the few remaining truly independent media outlets. We do not have a giant corporation behind us, and we rely heavily on our community to support us, in an age when advertisers are increasingly uninterested in sponsoring small, independent sites — especially a site like ours that is unwilling to pull punches in its reporting and analysis.

While other websites have resorted to paywalls, registration requirements, and increasingly annoying/intrusive advertising, we have always kept Techdirt open and available to anyone. But in order to continue doing so, we need your support. We offer a variety of ways for our readers to support us, from direct donations to special subscriptions and cool merchandise — and every little bit helps. Thank you.

–The Techdirt Team

Filed Under: casinos, slot machine, software
Companies: sandia resort and casino

68 Comments

If you liked this post, you may also be interested in...

Reader Comments

Subscribe: RSS

View by: Time | Thread

TheDock22, 26 Oct 2007 @ 10:30am

Gambling...
Is just that, a gamble. Although if they say the max payout is $2,500 then it is probably an amount set by the county (or state) and therefore the $1.6 million was an obvious mistake. So...he could waste money on court fees or got to Las Vegas and win some REAL money!
[ link to this | view in thread ]
Don Gray, 26 Oct 2007 @ 10:43am

The Vegas Brand
This to me is an area where brand reputation and the perception and information I have that form the basis for that reputation make a clear difference.

I know when I go to Vegas that the odds are in the favor of the house. That's a given. But I also know that the NGC (Nevada Gaming Comission) is ruthless in cracking down on manufacturers and casinos that try to "play games" with odds and results.

I know I'll be taken, but at least I know how...
[ link to this | view in thread ]
Killer_Tofu (profile), 26 Oct 2007 @ 10:44am

Re #1
It is not bound by the county or state laws, its on an Indian Reservation. Only bound by their own laws.

Machine on Indian Reservation: His case = screwed.
Add on machine clearly labeled max payout $2,500: His case = less than 0% chance of win.
[ link to this | view in thread ]
Meoip, 26 Oct 2007 @ 10:53am

Sounds
Sounds like a sign malfunction to me.

The sign misread $2,500 it should have read $1.6 million
[ link to this | view in thread ]
binary bandit, 26 Oct 2007 @ 11:40am

I think every person who used that machine souhld counter-sue
saying "I think it malfunctioned when I lost"
[ link to this | view in thread ]
Vegas, 26 Oct 2007 @ 11:43am

Bad Reputation
Being from the casino industry in Las Vegas it saddens me to hear these stories. While every slot machine in Nevada has a label that clearly states 'Malfunction voids all plays and pays' the Nevada Gaming Control board will always make a ruling based on the legitimacy of the win, not the machine malfunctions. It happens, all modern slot machines are based on a computer now days, so they will malfunction. Long gone are they days of electro-mechanical slots with springs and solenoids, these are very high tech machines with firmware operating systems. For these casinos to not pay out a jackpot to a winning guest gives us all a bad name and harkens back to the days when we were considered dishonest. Let me assure any readers that it is NOT in out best interest to put a 'modified' or 'dishonest' machine onto the floor, this could cost us our gaming license, which frankly, makes us a whole lot more money than the $20 you lost or the $209,000 they are failing to pay. Please dont allow the actions of a few rookie operators to spoil your readers image of a Casino, we are an entertainment buisness and it just becomes more apparent with these stories that there are some operators out there who havent a clue what there actions will cost the industry in terms of reputation and repeat buisness.
[ link to this | view in thread ]
RandomThoughts, 26 Oct 2007 @ 12:01pm

Re: Bad Reputation
How did you manage to post this? I thought what happens in Vegas stays in Vegas.
[ link to this | view in thread ]
Scott Gardner, 26 Oct 2007 @ 12:26pm

Re: Bad Reputation
So in Nevada, if a person wins a slot jackpot because of a computer error, and everything else is on the up-and-up (player was of legal gambling age, paid the correct amount to play the slot, wasn't "hacking" the machine, etcetera etcetera), the general policy of the NGC is to pay the jackpot to the player?

That's really good to hear that they're doing the right thing, rather than just telling the player "you shouldn't have won, so you're out of luck - sorry".
[ link to this | view in thread ]
TheDock22, 26 Oct 2007 @ 12:53pm

Re: Re #1
It is not bound by the county or state laws, its on an Indian Reservation. Only bound by their own laws.

Ah that's right. I forgot about that. Another reason why I think reservations are a bad idea (I know how reservation trials go, so this guy is fighting a losing battle).
[ link to this | view in thread ]
Danny, 26 Oct 2007 @ 12:53pm

What scares me is...

Let me assure any readers that it is NOT in out best interest to put a 'modified' or 'dishonest' machine onto the floor, this could cost us our gaming license, which frankly, makes us a whole lot more money than the $20 you lost or the $209,000 they are failing to pay.

I'm not too concerned about actual faulty machines in casinoes. What scares me is that casino managers (or whoever makes the decision) can just up and say, "That was a malfunction. We don't have to pay you." You have to basically take their word on it. And also the fact that they know that the particular spin of the wheel or pulling of the lever that resulted in the jackpot was a malfunction and not intended to payout bothers me. Basically meaning that the days of random chance on a slot machine are gone.

And this is why I would not go the slot machines at a casino. At least at a poker table the odds may be in favor of the house the outcome is more of a random chance.

Now in the example of the guy that won the $1.6 million on a machine that was supposed to max out at $2500 I'm willing to believe that was a glitch or malfunction but I think the guy should at least get his money back for that spin/draw/lever pull or whatever.
[ link to this | view in thread ]
Max Powers at http://ConsumerFight.com, 26 Oct 2007 @ 1:03pm

Jackpot Payouts
Being a regular gambler since childhood, I have always had a bad dream about hitting the "big one" and then something goes wrong and I'm not paid.

Whether it was a malfunction or not, just thinking you won all that money then have it taken away in an instant is cruel and unusual punishment.

I play at an Indian Casino and understand you have no protections for anything. If you get run over by a parking lot shuttle on their property tough luck. The tribe council makes all decisions on everything so good luck should anything happen to you when on the reservation.

Just gambling at an Indian Casino is a gamble but people like me don't care. If I'm not online then I'm at the reservation due to a 40 minute ride instead of 3 hours to Vegas.
[ link to this | view in thread ]
Overcast, 26 Oct 2007 @ 1:18pm

If they can say "It's a computer malfunction" - umm, how does that work?

If it's really random, would they know that at all?
If not - it's obviously 'fixed'.

I'm sure the casino's don't really care about the 'malfunctions' if they are in their favor. I have to admit, I've never been to a Casino, although the idea appeals to me, well let's say - it used to.
[ link to this | view in thread ]
Ray, 26 Oct 2007 @ 1:20pm

Malfunction
Are these slots running windows? ;)
[ link to this | view in thread ]
Chuck Norris' Enemy (deceased), 26 Oct 2007 @ 1:58pm

Re: Malfunction
No, Diebold makes them.
[ link to this | view in thread ]
AL. RAMOS, 26 Oct 2007 @ 2:07pm

Slot Malfunctions?????????????????
Negative: If the screen shows one point six million then the money should be paid. Other variables are: does the jackpot payout indicated anywhere in the machine that shows one point six million???? Does the amount 2,500 anywhere in the machine to indicate that that is the most you can win in this particular machine???. If it does, why did one point six million appear on the screen??? Casinos as a whole are in it to make profit but a win is a win. I would take them to court if they want the free publicity. Thats me. The casinos have taken so much money from us the gamblers and when something like this happens we should stick together and make them pay. Thanks. AL.
[ link to this | view in thread ]
TheDock22, 26 Oct 2007 @ 2:28pm

Re: Slot Malfunctions?????????????????
You do realize this is an Indian Casino...which mean you would have to take this to their court which is controlled by the Tribal Council, right?

It is a losing battle and not a fair trial.
[ link to this | view in thread ]
Dan, 26 Oct 2007 @ 2:34pm

Dear Al (re: Slot Malfunctions??????)
"The casinos have taken so much money from us the gamblers and ..."

The casinos have taken money from you? How so?

You missed an adjective in there Al, it's "problem". Can you guess where it goes? Very good, "problem gamblers". And yes, the casinos have taken the money from problem gamblers in exactly the same way that the liquor and beer manufacturers have taken away the livers of problem drinkers. That is to say not at all. You go to the casino, you give them your money, you get the mathematically predicted (and experimentally proven) outcome.

So nobody "took" anything from you.

When I go to lunch here I often put $5 in one of the poker machines and I play while I'm waiting for them to prepare the meal and bring it to the table. Sometimes I win. Most of the times I lose.

On Friday nights, I go to see movies. I give them $5 at the admission booth and get a ticket. Sometimes I like the way the movie ends. Most of the time I don't.

It's exactly the same thing. You spend $5 to be *entertained*, not to make money.

Sounds to me like you suffer from a very bad case of gamblers fallacy. Here's a simple test to see if you have it or not.

You're playing poker on a video poker machine. You win with a royal flush. The odds of that are something like 1:65000 or something in that range (it's been ages, can't remember exactly). After you collect your win, what are the odds of you winning with a royal flush in that hand?

If you answer anything other than 1:65000 (or whatever the real number is) then you're suffering from gamblers fallacy. The odds of any particular winning hand appearing are always exactly the same on every single deal.

For those of you not familiar with gamblers, they'll even do stuff like carry around their nickels or quarters in plastic buckets with ice in them - convinced that the machines can sense the warmth of the coins. You see the belly lights and electronics on the games warm the coins up so warm ones have been recently won and they believe the machines don't want to pay out to people who have just won.

Interesting industry. I enjoyed it when I worked in it but don't miss it terribly either.
[ link to this | view in thread ]
Nick, 26 Oct 2007 @ 2:34pm

Reservation gambling...
So let me check if I have this straight.
Americans will go and gamble on a reservation, where the people running the casino are under no obligation what so ever to pay out. Where they can, quite literally drive a pickup over you in the parking lot, and you have no comeback what so ever?
And Americans go to these places and give them money?
In the hope of leaving with more than they walked in with?
Ah well, if you guys ever work out why the rest of the world thinks that Americans are not as smart as they could be, let us know...
[ link to this | view in thread ]
Anonymous Coward, 26 Oct 2007 @ 2:41pm

Re: Reservation gambling...

Where they can, quite literally drive a pickup over you in the parking lot, and you have no comeback what so ever?

I wonder if this means if someone drives over you in a pickup and assuming you survive you pull out a gun and kill the driver and get off the reservation before you're caught. Does that mean the reservation is responsible for capturing you and cannot seek aid from law enforcement?
[ link to this | view in thread ]
ehrichweiss, 26 Oct 2007 @ 3:00pm

Re: Re #1
Not true. Indian reservations have to conform to the law of the feds. Do you seriously think that the American Indians would have such hassles with taking sacraments such as peyote if they didn't? While SOME are allowed to take peyote, merely being of American Indian blood and on a reservation doesn't give one the right to take it because the feds have the last word in the matter.
[ link to this | view in thread ]
Dan, 26 Oct 2007 @ 3:00pm

Oh yeah
...while I'm ranting...

First the obvious point - the if the laws in the jurisdiction say "max payout is $2,500" then the casino can't legally pay out any more than that or they'll lose their license. It's logical, it's simple.

Second, every machine in every jurisdiction on the planet (that I'm aware of) is required by law to display the pay table if requested. They usually have to display the basic play/payout rules as well.

The pay tables clearly state that if you get win W then you get paid C credits.

If someone consentingly puts their money into the machine without reading the pay table and then expects to be paid an amount different than what that pay table says, they are a moron of the first degree. Plain and simple. There aren't any "bad casinos" or "good guys getting ripped off". There are merely idiotic morons who whine too much.

All this whining I'm reading about "oh the poor guy saw a big number on the screen". The "poor guy" had all the possible game outcomes written down and available for him to read at the press of a button. How does that make him abused or defrauded or otherwise taken advantage of?

If the "poor guy" had a single brain cell in his body what he would have done is looked at the tag on the side of the machine that says who made it. Then he would have ignored the obviously invalid game result, gotten up and gone to other casinos and played the same game on the same machines. The bug might produce a $1,600 win which would not be detected as invalid. If said idiot didn't plug in a player tracking card and rotated between casinos there's a chance they could have milked the bug for multiple significant payouts for a couple of weeks before it was detected and corrected.

But no, people are so f'n greedy that all logic flees at the sight of a big payout.

When people find big flaws in games of chance they almost always blow it by exploiting it repeatedly for the maximum they can possibly get. There was a guy in Canada that figured out there was a flaw in one of the provincial lotteries. He hit 20/20 in keno. Then he noticed the same numbers showed up on certain days. The idiot tried to collect on something like 6 or 8 perfect wins in consecutive weeks. He could have hit 20/20 once every six months or once a year and it would have taken 2-3 years before they caught on - but no, he had be a greedy f'n moron... Same thing with the guys caught playing a flaw in the horse racing computers. They'd buy the most expensive ticket they could on the longest possible odds to ensure they wouldn't have to share the prize. Of course the track spotted the strange circumstances right away. If they had bought a $1 ticket once a week they could have had a nice side income, but instead they chose a jail sentence.

Greedy and devious people == stupid people
[ link to this | view in thread ]
TheDock22, 26 Oct 2007 @ 3:08pm

Re: Re: Re #1
Yea, but most gambling laws are state (county)-level. Beside when most reservations are allowed to have casinos (voted by the people in the state usually) they also have a bunch of regulations to adhere to. But for specific casino rules (like not paying on a defective machine), you would need to file a lawsuit within the reservation laws.
[ link to this | view in thread ]
Dan, 26 Oct 2007 @ 3:19pm

Re: Re: Re #1
I believe gambling laws are always state laws, not federal.

I'm no expert but I believe all the legalities are handled in gaming compacts negotiated between the state and the reservation. No idea what happens if a reservation spans state boundaries but I assume it's just a multi-party compact.

Peyote falls under the moronic federal drug laws and those do trump state law.

Law enforcement agents on and off reservations will cooperate to varying degrees. Sometimes it's a hostile relationship between the tribal and state enforcement agencies, sometimes it's fairly cordial. I think the LEOs on the ground (both tribal and state) would try to do what's right if a real crime were committed. It's the politicians/leaders on both sides that want to do the power plays and withhold cooperation for political gain.
[ link to this | view in thread ]
Randy, 26 Oct 2007 @ 4:07pm

Re: Gambling...
TheDock22: You have to be the stupidest person to post... winning $1.6 slot jackpot is a one in a lifetime. The casino is guilty of cheating gamblers by even posting a $2500 max payout. The reason a person puts in 3 or 5 coins is to win the maximum amount if all the slot is going to payout is $2500 the casino should have set the slot machine up to only accept 1 coin not the maximum number of coins. This is fraud by the casino.
[ link to this | view in thread ]
Dan, 26 Oct 2007 @ 5:02pm

Re: Reservation gambling...
"Americans will go and gamble on a reservation, where the people running the casino are under no obligation what so ever to pay out."

Americans will go to a completely unregulated online casino operating out of the Caymans or the Ukraine, the domain registered using a blatantly false name and mailing address, the web site has no phone number or mailing address listed anywhere. They go there because they received a spam e-mail guaranteeing "big payouts". They had to sort through 4,863 other spam e-mails promising larger penises, free viagra and dozens of 18 year old beauty queens who are dying to meet them. Then they'll complain loudly when lawmakers try to prevent those same scammers from doing business in the US.

By comparison, physically going to the Chernyobl Afterglow Casino and Mugging Parlor to taunt the gangsters in the back room seems like a rational choice.
[ link to this | view in thread ]
Casinos conning their customers, 26 Oct 2007 @ 7:01pm

Yet Another Casino Yanks Jackpot Prize, Claiming F
Gambling is a serious problem by itself alone. But to gamble and win but be denied getting the prize you had won is a sinister evil.

This should be investigated and if these casinos are found to be ripping their customers off, their gaming licenses should be revoked and they should be prosecuted and do a long stretch in the slammer.
[ link to this | view in thread ]
and i don't have a gamblin' problem Either, 26 Oct 2007 @ 8:44pm

I'm not
I think that a casino in Vegas should give this guy a comp'd stay for a week and a grand in chips to blow. It would be great PR for Vegas vs. the Reservations. On a side note: I've never been to a reservation casino that I was particularly fond of. I'd rather go to Windsor in Canada lose my money there before going to a casino on a reservation again :)
[ link to this | view in thread ]
Vegas, 27 Oct 2007 @ 2:09am

Re: What scares me is...
While yes we can say ''no, im not going to pay you'' the NGCB will come in and say ''yes, you will, because its legit''. Any dispute of a gaming device involving more than $500 automatically gets reported to the NGCB.
[ link to this | view in thread ]
Vegas, 27 Oct 2007 @ 2:11am

Re: Re: Malfunction
International Game Technology currently holds an 80% market share, and no they dont run Windows.
[ link to this | view in thread ]
Vegas, 27 Oct 2007 @ 2:17am

Re: Re: Bad Reputation
We changed the slogan. It's now ''Arrive on vacation, leave on probation''. = )
[ link to this | view in thread ]
Max Powers at http://ConsumerFight.com, 27 Oct 2007 @ 9:38pm

Indian Casino's are 100% honest
I believe that all Indian Casino's are 100% honest (the employees is another question.) I have personally been paid several jackpots over $10,000 cash at the San Manuel Casino near Los Angeles.

In 2003 (my best year) I received over $160,000 all from Jackpots on Video Poker machines. I witnessed several $200,000 to $350,000 payouts in cash to "associates".

I played several days that year, and never saw any problem with any payouts. I would see and knew people who would "slip and fall" and try to collect from the Tribe with no success.

The point? In all my years of gambling, I have never witnessed a non-payout due to a malfunctioning machine. I'm sure there has been a few, and I would bet some were paid out anyway, even in an Indian Casino.

Do you believe an electronic device could never malfunction? If it's you playing on the machine, I guess not.

Bye the way, I lost about $120,00 back (over time) as even I know, the house always wins in the long run.
[ link to this | view in thread ]
Anonymous Coward, 28 Oct 2007 @ 4:18pm

Re: Gambling...
HE CAN SUE THE SOFTWARE CO. WHO MADE THE MISTAKE!!
[ link to this | view in thread ]
Anonymous Coward, 30 Oct 2007 @ 4:28am

Against all compassion for "rightousness", laws and political correctness of our current time, can this action regress american society back to raising from the sacred burial grounds, the applicable term "Indian giver"?
[ link to this | view in thread ]
Stewart, 21 Apr 2008 @ 11:32am

My Wife won a $1002.87 jackpot on Friday night at Harrah's. Then it didn't pay off. When she asked for help we stood around for 2.5 hours only to be told she (we) must have made a mistake. Because they could not find the history in the machine. The 4 guys that were "helping" us had no idea how to operate the machine or even how to read the payouts. The manager tried to convince my wife that she had not seen what she had seen even though 2 of his staff had seen it as well as myself and other customers. We were diamond player at Harrah's
[ link to this | view in thread ]
catherine, 26 Aug 2008 @ 7:47pm

Re: Slot Malfunctions?????????????????
AL,
(I WITNESS ), A PLAYER INSERTED $20 INTO A MULITMEDIA ELECTRONIC DOUBLE JACKPOT CHARITY BINGO MACHINE AND
INSTEAD OF GIVING HER $20 CREDIT, THE MACHINE CREDIT
HER WITH $40 MILLION. SHE TOOK THE CASE TO COURT, JUDGE
GRANTED HER $10 MILLION. ( SHE DIDN'T DESERVED THAT MONEY).

THANK,
IN ALABAMA
[ link to this | view in thread ]
JackpotCity Online Casino, 10 Sep 2008 @ 5:32am

That's terribly bad form
Wow, talk about getting screwed. I would also be totally gutted if I had set off all the bells and whistles only to be told it;'s a malfunction - actually, I think that I would go postal. To your point about what they say if machines are biased or malfunctioning in the houses favour, I seriously doubt anyone even notices - they most likely say wow, we had an awesome day, congrats to the team. For this very reason, whether you choose to play online or at a land based casino, make sure that you are dealing with an establishment which is legit, has integrity, and above all else is regulated by some form of governing body so that you have recourse should something like this ever happen to you.
[ link to this | view in thread ]
Michael, 6 Jan 2009 @ 7:35pm

Bad taste
Hate to say it, just another way the casinos are ripping off their players!
[ link to this | view in thread ]
LegendsOfBatman, 16 Feb 2009 @ 1:44pm

Re: Re: Bad Reputation
I never understood the attraction to that slogan "What happens in Vegas stays in Vegas". If they wanted people to come to Vegas to spend their money, I'd be advertising the glitz and glamour of winning.
But, I guess I have to admit, at least there's honesty in advertising someplace. Just ironic it comes from a place considered to be dishonest and crooked.
Tim
http://forums.delphiforums.com/boycottebay/start
http://myspace.com/boycottebay
[ link to this | view in thread ]
Jo Coks, 30 Mar 2009 @ 10:51pm

online casino
The next time that you want to know what’s going on in the political world, you can go to an online casino. The political games at each online casino are hysterical.
[ link to this | view in thread ]
Jo Poker, 7 Apr 2009 @ 11:20pm

pokerworks
It has become one of the most anticipated and lucrative charity events hosted by anyone in the poker industry.
[ link to this | view in thread ]
online poker review, 27 Apr 2009 @ 12:35am

online poker review
Choosing an appropriate poker room will help maximize profit potential.
[ link to this | view in thread ]
Teresa, 29 Aug 2009 @ 8:47pm

Re: Harrah's not paying jackpot winner
Stewart,

I was playing during one of Harrah's progressive jackpot giveaways. The jackpot "hit" at $29,000 and all players were instructed to stay at their machines and an employee would notify them if they were the winner. An employee tapped me on the shoulder, verified my name, player card and ID # on my slot machine and said I was the winner, to stay at my machine and someone would be over shortly. To make a long story short, they awarded the money to another player. While still at the casino, the management acted like they were on my side...would get to the bottom of it...this should NEVER happen to one of our players, etc. But once I left the premises, I became the enemy...an annoyance and was told that there was no evidence to substantiate my claim (we both know it was on tape but of course Harrah's was in possesion and would NEVER produce it)and as far as they were concerned, it never happened. I should "do what you need to do but don't call us again." and hung up on me. I talked to NJ lawyers who recommended the NJ Casino Commission...what a joke. They sent Harrah's a letter giving them a time frame to answer my questions...of course Harrah's didn't even respond to THEM! The NJCC gave Harrah's 2 extentions on the time frame before they finally sent a letter to the NJCC saying "we interviewed employees and no one claimed to be involved...and the promotions manager verified the jackpot win so it was legit." End of story. NJCC sent me a copy of the letter and said it was out of their hands now and any further dispute would be between me and Harrah's. Lawyers told me Harrah's was holding all the cards and it would cost me more than I would ever get to fight them. So, I was out of luck. It was a horrible experience. I wish all of us who have experienced this could get together to form some type of class action suit. There is strength in numbers and unfortunately Harrah's has the numbers when it is just one of us against them . Good luck to you in your fight. I got no satisfaction or closure. My email is TBGNails@aol.com if you want to commiserate.
[ link to this | view in thread ]
Lyle Bradley, 30 Nov 2009 @ 4:23pm

Hilarious
This is funny. I mean, these news deserve negative press release 'cause it sucks when you are almost teary eyed assuming you won a lump sum only to be told that it was all a computer glitch! As for me, I'd stick to an online casino and play slots. What worse can happen when you are playing, say in Gamblux casino, an online slot machine and you actually win? Can you say it's still a computer malfunction?
[ link to this | view in thread ]
Slot Bonus Guy (profile), 9 May 2010 @ 4:49pm

malfunction
The casino don't mond when the slot malfunctions and you lose your money, they keep it. It should work the other way around too. Let the gambler keep it.
[ link to this | view in thread ]
judy, 28 Dec 2010 @ 8:44am

Indian Casino rip off
We ripped off the Indians land long ago, we are trying to make ammends, this is what they pull on us. Hit a big jackpot not get paid, I have heard this so many times.
Also...you pay $5.00 on a so called "Penney" machine hit a bonus to win (if you are lucky) maybe $15.00. I would really love to see Reno come back to life or, so many Indian Casino's go up greed and fighting would double between the Indians, fighting over customers. Not that if new ones went in they would pay out more, but it would take away from the others that has/is ripping people off. The machines should be monitored just as the ones in Reno, to be sure they are paying out, but they are not. The Indian Casinos do not post pictures of winners on their walls because there aren't any and if there is, it is a very small amount they make it sound like if someone wins $200.00 it is a big win......
[ link to this | view in thread ]
Budd55golden, 12 Jan 2011 @ 9:16am

Great article
i have a deck of cards that was used in atcual play and i havn't opened them ever yes but of coarse the deck was already opened but i have opened them would get to the bottom of it...this should NEVER happen to one of our players, etc. But once I left the premises,i have a deck of cards that was used in atcual play and i havn't opened them ever yes but of coarse the deck was already opened but i have opened them I became the enemy...an annoyance and was told that there was no evidence to substantiate my claim (we both know it was on tape but of course Harrah's was in possesion and would NEVER produce it)
[ link to this | view in thread ]
lucid, 10 Nov 2012 @ 3:20pm

Re: Bad Reputation
I used to love going to vegas, laughlin and the indian casinos, as a former customer I want readers, no, I want everyone to know what happened to me.

I was ripped off at the Spa Casino in Palm Springs, california for $300,000 on a jackpot $10 machine. The machine was a product of Ballys, and sa dly the management of the Spa Casino a.d the Gaming Commission (who, by the way is run by the same trube
[ link to this | view in thread ]
lucid, 10 Nov 2012 @ 3:22pm

Re: Bad Reputation
I used to love going to vegas, laughlin and the indian casinos, as a former customer I want readers, no, I want everyone to know what happened to me.

I was ripped off at the Spa Casino in Palm Springs, california for $300,000 on a jackpot $10 machine. The machine was a product of Ballys, and sa dly the management of the Spa Casino a.d the Gaming Commission (who, by the way is run by the same tribe that ripped me off) the Aqua Caluente
[ link to this | view in thread ]
1, 30 Jan 2013 @ 3:52pm

mu
thank
[ link to this | view in thread ]
online poke, 30 Jan 2013 @ 3:56pm

go
great post
[ link to this | view in thread ]
Bill Rogers, 1 Mar 2013 @ 2:44am

Is this just a way not to pay?
It seems to me that this is just a get out of jail free card if someone wins the jackpot, surely if the machine says you've won you have to pay out
[ link to this | view in thread ]
Meiri, 8 Mar 2013 @ 12:20pm

ipad casino
Online casino slots are undoubtedly the best places to earn quick money. While they offer numerous games, online slots are considered to be more popular and highly rewarding.
[ link to this | view in thread ]
Christine Bravo, 3 Jul 2014 @ 3:31pm

Playing in a casino, should be just for fun and not be taken seriously. I prefer playing an online casino game named agen bola now. Its a lot of fun and I do enjoy playing it at home. At least I don't have to go to casino and be a victim of the malfunction machines there.
[ link to this | view in thread ]
mel, 21 Aug 2014 @ 2:16pm

State of gambling
It has become quite apparent in recent years, that ALL casinos have become just a huge scam, period. Tribal casinos offer no decent pay back, and have no one to answer to, Vegas casinos don't care if they don't pay, they just give out more free VIP passes to their crappy nightclubs so you can get drunk and hit on by hookers. Yes, that makes every gambler happy to return to your establishment! We have all but stopped playing anywhere but Laughlin, where you can still stand a chance once in awhile...or our local charity bingo halls. Why haven't the feds stepped in and done something about the blatant rip off of consumers? Well partly because we don't stand up and say " ENOUGH ALREADY!" If we stopped playing there, they would have to open up their pay schedules, which they can do btw. and Oh yea, that's right, your not "supposed" to win...
[ link to this | view in thread ]
DANIEL, 23 Oct 2014 @ 7:44am

Windows
Are these slots running windows?
[ link to this | view in thread ]
Anonymous Coward, 22 Nov 2015 @ 4:20am

anu be a free masin and be a judge in vegas
[ link to this | view in thread ]
Anonymous Coward, 22 Nov 2015 @ 4:22am

ca
[ link to this | view in thread ]
E. Isabel Barre, 11 May 2016 @ 2:15pm

Re: Gambling...
Don't gamble in NM...or PA or Canada or non-state regulated casinos...Indian casinos are located in states...states should have strict gambling laws...
[ link to this | view in thread ]
Gen Simon, 19 Feb 2017 @ 10:12am

gambling
The whole gambling scenario is a computer malfunction in our heads we should all quit and starve them to death, they all are the biggest criminals in the world.
[ link to this | view in thread ]
Barbara, 19 Mar 2018 @ 2:29am

Indian casino rip off -the Spa Casino Palm Springs, CA
I won a $300,000 jackpot at the Spa Casino, in Palm Springs, California, and they did not pay me. They unplugged the machine! What a rip off. I took it to the gaming commission, and that was run by the same tribe. What a joke that was! How are they getting away with this. It needs to stop, it's unfair business practices. They need to correct their crooked dealings or be shut down.
[ link to this | view in thread ]
Anonymous Coward, 19 Mar 2018 @ 2:40am

Re: Indian Casino's are 100% honest
Just because you haven't witnessed it doesn't mean it did not happen.
[ link to this | view in thread ]
smoke good, 28 Mar 2018 @ 5:40pm

Become Milyuner
jackpottt
only
[ link to this | view in thread ]
Eric, 12 Apr 2018 @ 1:58pm

Re: Gambling...
Is this "Rip Van Winkel" waking up or a "back to the future" remake? These comments are dated 2007.But while I'm in a time warp, When a gambler wins and the house calls a faulty computer, nobody should want to go back there.. whats the point? A win is a win and a lose is a lose. How can they allow a compromise?
[ link to this | view in thread ]
pokerremi88, 24 Apr 2018 @ 3:57am

thank's
terima kasih banyak
[ link to this | view in thread ]
Anonymous Coward, 3 Sep 2018 @ 12:38pm

Start a stop gambling for only one year program and I bet pay outs will change or by then you will not want to gamble anymore at all.Problem solved. Casinos close. Good thing to happen
[ link to this | view in thread ]
ashi (profile), 20 Sep 2018 @ 2:48am

Google play gift card codes online
I believe these Google play gift cards which I used multiple times and avail offers. http://freecodesmarket.com/google-play-gift-cards/ At this website I found some useful thing for which I do not pay anything.
[ link to this | view in thread ]
Australian online pokies, 26 Sep 2018 @ 6:00am

hi
hello nice site and posts
thanks for sharing :)
[ link to this | view in thread ]
neal, 4 Nov 2018 @ 7:32pm

slot machine
why when a person lose money in a slot machine it never malfunction ?????????
[ link to this | view in thread ]