Building A Viral Business Isn't About Alchemy
from the an-insult-to-hard-work dept
Adam Penenberg is a fantastic tech journalist whose work I've admired for many years. However, I simply can't figure out what made him write a huge fluff piece in Fast Company magazine that makes a number of stunningly bad claims. Mostly, the article is a love note to Marc Andreessen's Ning social network in-a-box startup that has had its ups and downs but has been able to raise a lot of money. You get the feeling that Penenberg is trying to pick up on a "trend" that can be flipped into a trendy business book. In this case, the trend is: "viral expansion loop," which Penenberg makes out to be a secretive "magic sauce" known only in Silicon Valley that will turn your startup into a huge success with investors shoving each other aside to throw money at you.This is wrong for so many reasons, it's hard to know where to start. Rafat Ali at PaidContent goes through the piece bit by bit to trash it, while Owen Thomas at Valleywag dissects what Pennenberg got wrong about Ning. But much more important is the overall message that Pennenberg's article sends: that all you need to know is this "secret formula" and you'll build yourself "a billion dollar business."
The thing is, there's no secret -- and so far, there's been no billion dollar business based on these concepts. "Viral expansion loops" may be a new term, but it's just a repackaging of "the network effect," which has been widely known and discussed for ages. There have already been multiple books on it, so, if Penenberg thinks this is a book, he's late to the game. But, personally, what's even more dangerous to unwitting entrepreneurs is this thought that if you can create a product where each user gets new people to join, you're an automatic success that will grow forever. Penenberg promises that using such a system "almost guarantees a self-replicating, borglike growth" and that "you can build a billion-dollar business from scratch." Yet, he gives no actual proof to support either statement.
Sure, there are companies that have grown virally -- but that's nothing new at all. And, if you look at the most successful "viral" growth stories, almost all of them kicked off with well-known, well-connected or well-funded founders. Thay've had a lot less to do with some "engineering alchemy" (as Penenberg claims) than with a group of folks who seeded the process and got it running. I've seen tons of "viral" apps out there that went nowhere. And it wasn't because they lacked that "engineering alchemy" or a "viral expansion loop." It was because building a business is difficult and takes a lot of effort, and not everyone succeeds at it. Penenberg's article is the worst kind of business fluff article: not only is it wrong, but it will get people to think that it's easy to do something that's actually very, very difficult.
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Filed Under: adam penenberg, network effects, viral expansion loop, viral growth
Companies: ning
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Viral expansion loops
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hot or not
I've actually seen this as a core part of some startups (that actually manage to get *some* funding too! insane!) business plans recently.
Instead of focusing on the larger picture of what exactly it is about your product that will resonate with users and get them excited, your staff spends time in product-centric chat rooms trying to badger users into inviting other users to get the traffic numbers up. It's nuts.
A lot of people seem to be trying to reinvent the wheel at the same time. Is it the actual underlying tech that makes your proposition valuable, or is it the way in which the technology is being used?
There's a good number of businesses out there that would do better to license and adapt existing solutions to deliver the experience or the service they want to deliver rather than build from the ground up.
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Viral expansion loops
Sounds like Amway, no?
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...expansion...
--Glenn
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Infinite growth isn't!
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NING
I went on over to NING after reading Adam's article and tried to sign up for a few real estate investor social networks. It's a bit frustrating when you have to do a completely new profile for EVERY network you wish to join. Also, I wonder what a niche group is supposed to do wehen they realise they need some custom functionality for their network on NING - is it going to be too generic?
I echo the comments regarding the strength of a social network; we launched ours a couple of months ago and we're thinking REAL hard about what we can do to make our site 'sticky' and useful for our members, otherwise, we're DONE!
Strike fast!
Richard :)
Chief Deal Weaver
www.BlackWidowNetwork.com
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If Not Ning then what?
Let's look at what Ning represents: traffic. Ning's Alexa ranking is 566 globally, #196 in US, and in the top 1,000 sites in 18 countries. Yes many scoff at Alexa but the fact remains: Ning is getting serious eye balls!
In an industry like Real Estate, where the majority are tech challenged and unwilling to adopt blogging as their primary marketing tool, Ning is a fantastic alternative.
The Ning platform is rich with functionality. The look is excellent compared to the facebooks, linkedins, and plaxo's of the world. And Ning provides organization in comparison to it's counterparts.
Viral Loops or plain network effects call it whatever. The facts are simple. If you have a good product or service, if you are not tech savvy, if you want the next generation of social networking, then Ning is not a bad alternative.
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Re: If Not Ning then what?
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Re: If Not Ning then what?
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