Chevy Responds To Meme Mocking World Series MVP Presentation Flub Exactly The Right Way
from the technology-and-stuff dept
All too often it seems as though companies take themselves entirely too seriously these days. With branding being seen as all important, too often the concept of actually behaving in a human and awesome way is lost, leading to a total lack of personality. Chevy, on the other hand, showed everyone else exactly how to handle the internet's cruel mockery.If you're even a casual baseball fan, you probably watched some part of the game 7 World Series final the other night. If you stuck around for the presentation of the MVP trophy to pitcher Madison Bamgarner, you witnessed local Chevy guy, Rikk Wilde, attempt to give the sponsored trophy away. It did not go well.
Truck yeah the 2015 #ChevyColorado has awesome #TechnologyAndStuff! You know you want a truck: http://t.co/0NcEoDRSUZ pic.twitter.com/RMiRic8ATF — Chevy Trucks (@ChevyTrucks) October 30, 2014
Chevrolet spokesman Mike Albano, in an email, confirmed that Brian Sweeney, U.S. vice president of sales and service for Chevrolet, called Wilde on Thursday to tell him the Chevy team was behind him. Chevrolet spokeswoman Cristi Vazquez said the company saw a "large spike in hits" at Chevrolet.com on Wednesday night, with visits seven times higher than normal.No kidding. Embracing the meme, even as it mocked the company, was exactly the right thing to do. That said, it isn't always the easiest move to make. Good on Chevy for embracing the meme to its own advantage when using technology and stuff.
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Filed Under: #technologyandstuff, advertising, embracing, memes, mistakes, technology and stuff, world series
Companies: chevrolet, chevy
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Two Words!
Toastmasters
I gusee it's only one word, but you get the gist.
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Sure, it's easy to stand behind someone when the results are positive, but what would Chevrolet's reaction had been if the stats were reversed?
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But it's not easy. Chevy's reaction could have been to issue takedowns and send lawyers to stop people from making these mocking videos. Instead, they stopped, waited, and sent out a tweet that added to the joke. It is very difficult to see even a possibility that people mocking your work as possibly ending up positive.
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There is something to be said about putting a 'human face' on a 'faceless corporation'...
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Chevy is still more media-savvy than Comcast or Verizon.
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It Works!
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Who Won The World Series?
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