Cops Offered Deeper Discounts On Ring Cameras Depending On How Much Of The Neighborhood The Cameras Would Surveil

from the sweet-goddamn-christ-wtf-is-wrong-with-you dept

"You know what would be cool," said the consumer product that wished it was a cop? "If everything we made catered to law enforcement rather than the end user." That's the Ring business model: make inroads with security-conscious homeowners by inserting them into a toxic ecosystem that includes a snitch app that amps up the worst aspects of humanity, and breaks down the walls between "sharing" and "giving law enforcement agencies footage they can keep and distribute forever without limitation."

Ring doorbells have 95% of the doorbell camera market. That's a lot of "fuck you" market share. Ring says all doorbell camera footage belongs to homeowners, even as it renders homeowners extraneous by handing over footage stored in the cloud in response to subpoenas. Ring says it cares about the privacy of its customers, even as it tallies up doorbell rings and partners with law enforcement in sting operations.

The never ending negative news cycles continues for Ring with these details tucked away in another long, scathing report on the the doorbell company that wants so badly to be deputized, it's willing to cross lines most tech companies aren't willing to cross.

Caroline Haskins of Vice has been tracking Ring's incestuous relationship with law enforcement for several months now, using a slew of public records requests to make the things Ring and law enforcement don't want to discuss publicly public.

In her latest post -- one that should be read start to finish, especially if you haven't kept current with Ring's endless deluge of self-owns -- Haskins points out some more reprehensible behavior by the home security company that thinks it's a domestic surveillance contractor.

Being a good citizen involves more than flying an American flag over your driveway.

West Hollywood, CA distributed flyers advertising its Ring subsidy program at voter registration events, according to documents obtained by Motherboard. West Hollywood also sold subsidized Ring products “exclusively” to residents in areas moderated by neighborhood watches. Everyone who bought a discounted camera was added to a registry list with their name and address.

Ah, there's nothing more American than implicating the First and Fourth Amendments at the same time. The only way this would have been more American is if law enforcement asked citizens to turn over their weapons until troops were done staying at their homes.

Ask not what your [insert law enforcement agency name here] can do for you. Ask what you can do for [REDONDO BEACH POLICE DEPARTMENT].

Police from Redondo Beach, CA even used the pretense of camera registries to determine who should get a discount and who shouldn’t, according to a city council meeting memo obtained by Motherboard. Police said that they inspected the facades of homes of each applicant, and looked for who had the most “optimal viewpoints that could assist with criminal investigations.”

Kind of fucked up. What makes it really fucked up is the Redondo Beach PD offered steeper discounts to homeowners who agreed to place cameras in areas where they could capture footage "of the entire block" (60% stipend) or a "neighboring residence" (50% stipend).

Meanwhile, further north, Green Bay, WI police handed out cameras to residents under a "loan" program that predicated end user "ownership" on police ownership of all footage.

The implicit ask becomes explicit. Ring has partnered with 600+ law enforcement agencies. There's no reason to believe what's been revealed here is an anomaly.

Filed Under: doorbells, police, privacy, ring, surveillance
Companies: amazon, ring

Cops Are Running Ring Camera Footage Through Their Own Facial Recognition Software Because Who's Going To Stop Them

from the ALL-DOORS-ARE-RECORDED dept

Ring may be holding off on adding facial recognition tech to its already-problematic security cameras, but that's not stopping any of its not-exactly-end-users from doing it for themselves.

Ring is swallowing up the doorbell camera market with aggressive marketing that includes the free use of taxpayer-funded services. It calls over 600 law enforcement agencies "partners." In exchange for agency autonomy and free cameras, police departments all over the nation are pushing cameras on citizens and asking them to upload anything interesting to Ring's "I saw someone brown in my neighborhood" app, Neighbors.

The company that has someone in charge of its facial recognition division Ring claims it's not using to implement facial recognition tech is handing out cameras like laced candy. Law enforcement agencies are snatching the cameras up. And they're snatching the footage up, using subpoenas to work around recalcitrant homeowners. Once they have the footage, they can keep it forever and share it with whoever they want.

They can also run the footage through whatever hardware or software they have laying around, as Caroline Haskins reports for BuzzFeed.

Amazon does not offer the ability to recognize faces in footage on its Ring doorbell cameras. But just one month after police in Chandler, Arizona, received 25 surveillance cameras for free from the company, the department's then–assistant chief discussed using its own facial recognition technology on Ring footage at a meeting of the International Association of Chiefs of Police, according to his slideshow obtained in a public records request.

In an April presentation titled “Leveraging Consumer Surveillance Systems,” Jason Zdilla discussed various consumer surveillance devices and platforms. Examples cited in the presentation included Ring cameras and the Neighbors app.

It's the perfect storm of unaccountability. Footage can be obtained from Ring with a subpoena. Ring hands it over with zero strings attached. Cop shop runs it through the Zoom Enhancer and any databases it has or has access to. Bingo: facial recognition in cameras supplied by a company that says it's not all that into facial recognition at the moment.

Now, you may be wondering why this is a big deal. Why does any of this matter when other surveillance systems with cloud storage are likely similarly responsive to subpoenas and place no restrictions on footage they hand over to law enforcement?

Well, two things: first, Ring claims all footage belongs to camera owners, but treats camera owners as if they're not a stakeholder when it comes to sharing their recordings with the government.

Second -- and far more importantly -- Ring aggressively courts police departments as "partners," turning consumer products into unofficial extensions of existing government camera networks. Ring hands out free cameras to cops and hands out even more freebies if cops convince homeowners to download the Neighbors app and share as much footage as possible. Ring also takes control of all PR efforts and official statements involving Ring doorbells that cops have given to citizens. And Ring coaches cops how to obtain footage without having to trouble the courts with a warrant.

This is unlike any other company in the home security business. Ring's assimilation of hundreds of law enforcement agencies blurs the line between public and private in the name of commerce. Taxpayers are contributing to their own co-opting into a surveillance mesh network propelled by one of the largest companies in the world. This isn't acceptable. But the longer Ring's expansion remains unchecked, the sooner its behavior will become normalized. And once it's normalized, it's over.

Filed Under: cameras, doorbells, facial recognition, police, ring
Companies: amazon, ring

Ring Coyness About Adding Facial Recognition Tech To Its Cameras Doesn't Extend To Its Marketing Materials

from the unreasonable-suspicion dept

Ring may say it's not getting into the facial recognition business, but its internal documents say otherwise. The company has a head of facial recognition tech in its Ukraine office. And its answers to Senator Edward Markey's questions make it clear Ring hasn't ruled out adding this tech to its doorbell cameras. Specifically, the company said it had no plans at the present but was always looking to "innovate" to meet "customer demand."

Documents obtained by The Intercept show Ring is still "innovating," even if there's no apparent customer demand for facial recognition tech. Sam Biddle has the details:

Ring, Amazon's crimefighting surveillance camera division, has crafted plans to use facial recognition software and its ever-expanding network of home security cameras to create AI-enabled neighborhood “watch lists,” according to internal documents reviewed by The Intercept.

The planning materials envision a seamless system whereby a Ring owner would be automatically alerted when an individual deemed “suspicious” was captured in their camera’s frame, something described as a “suspicious activity prompt.”

In the mockup seen by The Intercept, "suspicious" apparently translates to "shabbily dressed man." This person is shown walking past a garage-mounted camera (which the company says users shouldn't point at public areas like streets and sidewalks) with the alert "This person appears to be acting suspicious."

Dress better, citizens. Otherwise, your image might be uploaded to Ring's snitch app, Neighbors, where local randos can collectively gin up fear and sic the cops on you. Nowhere in the document does Ring define what triggers its "suspicion" sensors.

Here's where the facial recognition tech is pitched but never named specifically:

A third potentially invasive feature referenced in the Ring documents is the addition of a “proactive suspect matching” feature, described in a manner that strongly suggests the ability to automatically identify people suspected of criminal behavior — again, whether by police, Ring customers, or both is unclear — based on algorithmically monitored home surveillance footage. Ring is already very much in the business of providing — with a degree of customer consent — valuable, extrajudicial information to police through its police portal. A “proactive” approach to information sharing could mean flagging someone who happens to cross into a Ring video camera’s frame based on some cross-referenced list of “suspects,”

Ring may not have facial recognition tech built in (yet), but plenty of police departments utilize or have access to this software. Any images or footage shared with law enforcement agencies -- either voluntarily by Ring owners or acquired with a subpoena from the company -- can be subjected to facial recognition tech and placed on a Ring-enabled "watchlist."

Ring remains mostly a dump pipe in this scenario, but its aggressive marketing to law enforcement suggests it wants its 600+ government partners to take advantage of the tools they have on hand to make the most of footage cops are invited to download and hold onto indefinitely. Ring can then remain in a state of plausible deniability when being questioned by critics and/or Congress while still giving hundreds of law enforcement agencies all the reason they need to act as Ring brand ambassadors.

Filed Under: doorbells, facial recognition, ring, ring doorbells
Companies: amazon, ring

Civil Rights Groups Ask Legislators To Block Ring's Surveillance Partnerships With Law Enforcement

from the and-we'll-see-what-legislators-actually-care dept

If Amazon's not interested in scaling back its aggressive rollout of Ring doorbell/cameras -- a rollout achieved largely through partnerships with law enforcement agencies -- maybe some legislators will be willing to step in.

Amazon's Ring has nailed down 95% of the doorbell camera market. Some of this is due to name recognition. Amazon and doorsteps go together and who wouldn't want a passive eyeball "guarding" the front door to deter package thieves from walking off with a homeowner's purchased goods?

But Amazon has also received a lot of support from hundreds government agencies. Amazon gives local police departments discounts on the cameras in exchange for pushing residents to use Ring's snitch app, Neighbors. The app encourages users to post footage of suspicious happenings, further erasing the line between public and private, and making Ring owners more receptive to law enforcement requests for footage.

The wheels are further greased by law enforcement, which gives these cameras away to homeowners (sometimes even going so far as to help install them) with the implicit suggestion homeowners will return the favor when cops make warrantless requests for recordings. If law enforcement agencies feel uneasy about this public/private partnership, Ring is more than willing to handle agencies' PR work by issuing press releases and editing planned public statements.

Ring also provides a portal for officers to request footage from camera owners. There's nothing in the process that encourages the use of a warrant. If users reject the request, cops can just grab a subpoena and get it from Ring directly, bypassing warrant requirements completely.

The rollout continues unabated, with Ring receiving another PR black eye with every set of released public records. At some point, Ring was providing officers with a map of every installed Ring camera -- even those officers didn't hand out themselves. It also gave officers stats on how often their warrantless requests for recordings were rejected. Ring has also claimed it won't be adding facial recognition tech to its cameras (yet), but it also employs a "Head of Facial Recognition Tech."

Since Ring's not going to stop being Ring, a coalition of more than 30 civil rights groups is asking legislators to start paying attention to what's happening on millions of doorsteps in America. (via Boing Boing)

Today, 30+ civil rights organizations signed an open letter sounding the alarm about Amazon’s spreading Ring doorbell partnerships with police. The letter calls on local, state, and federal officials to use their power to investigate Amazon Ring’s business practices, put an end to Amazon-police partnerships, and pass oversight measures to deter such partnerships in the future.

Specifically, the letter asks city, state, and federal legislators to step into the regulatory void created by this new market -- one that expands government surveillance powers by tying law enforcement agencies to cameras owned by private citizens.

Amazon Ring partnerships with police departments threaten civil liberties, privacy and civil rights, and exist without oversight or accountability. Given its significant risks, no surveillance partnerships with Amazon Ring should have been established, or should be established in the future, without substantial community engagement and input and elected official approval. To that end, we call on mayors and city councils to require police departments to cancel any and all existing Amazon Ring partnerships, and to pass surveillance oversight ordinances that will deter police departments from entering into such agreements in the future. We further call on Congress to investigate Ring’s practices and demand more transparency from the company.

Fight for the Future points out footage obtained by law enforcement agencies can be held onto indefinitely. Once stored locally, agencies are free to apply facial recognition tech Ring hasn't added to its product yet. They can also turn this over to federal agencies like ICE and the FBI without needing to go through the hassle of receiving a judge's signature.

And if legislators aren't worried about police access to footage, maybe they'll show some concern about Ring's access to its cameras. Contractors employed by Ring have access to live footage as well as any recordings stored in its cloud.

Ring has cornered the market. It also has 400+ law enforcement agencies in its pocket. The expansion isn't slowing and Ring has shown it's willing to speak on behalf of the government through press releases and to edit the government's statements if it doesn't like what's being said. This isn't normal. And the potential downsides of allowing cops and private companies to coexist as equal partners in surveillance have just begun to be explored.

Filed Under: cameras, doorbells, law enforcement, police, surveillance
Companies: amazon, ring

Ring Considered Using 911 Calls To Trigger Automated Streaming Of Camera Footage To Local PDs

from the bringing-the-police-state-home dept

Amazon's Ring doorbell/camera venture hasn't met a news cycle it can't fill with unintentionally-bad PR. Every time someone thinks they've heard the last odious effort by this company to become an unofficial extension of police department surveillance networks, another set of documents obtained through public records requests resets the counter to "zero days since last PR black eye."

To date, the company that's already formed partnerships with nearly 400 law enforcement agencies has:

• Instructed cops on how to obtain doorbell footage without a warrant
• Provided cops with info on how often their requests are rejected by citizens
• Written/re-written public statements involving Ring cameras for law enforcement agencies
• Engaged in a heavily-publicized sting operation that failed to net any criminals
• Denied it wants to implement facial recognition technology while employing a "Head of Facial Recognition Technology"

Here's the latest PR coup by the expert self-maligners, as reported by Alfred Ng for CNET:

Ring considered building a tool that would use calls to the 911 emergency number to automatically activate the video cameras on its smart doorbells, according to emails obtained by CNET. The Amazon-owned company isn't currently working on the project, but it told a California police department in August 2018 that the function could be introduced in the "not-so-distant future."

One email obtained by CNET expressed the company's desire to implement a "call-for-service" trigger for recording. And not just recording. The cameras would start streaming footage to police departments partnering with Ring to give them a live feed of the affected (triggered?) area. Ring doorbell users would have to opt in, at least, but the pressure to do so would obviously be increased if the users got their doorbell cameras for free from their friendly local PD.

It appears this plan has been ditched, which will allow Ring to steer clear of at least one more terrible news cycle. That being said, everything else that's bad about this private/public partnership remains true, which isn't going to somehow start being less bad any time soon.

Ring's stated prioritization of customer privacy continues to ring (sorry) hollow. The company pushes users and police departments to gravitate towards its snitch app, where users can be encouraged to "share" footage of "suspicious" events, relieving cops of the burden of requesting footage from users or Ring itself. Investigators can still approach Ring directly for camera footage if residents aren't willing to cooperate. Ring says it only complies with "lawful demands" for recordings. What it doesn't say it that the "lawful demand" is usually a subpoena, not a warrant.

This is working out well for Ring. It's probably also working out fine for local law enforcement agencies. The latter seems very willing to cede creative control to Ring, so whatever relationship these parties have must be beneficial enough that cop shops don't mind taking a backseat to Ring's spin team. Ring seems willing to ride out these turbulent news cycles without making any changes to its business model. And why should it? It has claimed over 95% of the doorbell/camera market and is living rent-free in the hearts and minds of over 400 law enforcement agencies.

Filed Under: 911 calls, doorbells, police, privacy, streaming
Companies: amazon, ring

Ring Has A 'Head Of Face Recognition Tech,' Says It's Not Using Facial Recognition Tech. Yet.

from the currently-not-doing-this-thing-we're-considering-doing dept

Amazon has developed facial recognition tech it's inordinately proud of. Known as "Rekognition," it's not nearly as accurate as its deliberately misspelled moniker suggests it is. It drew Congressional heat last year when it misidentified a number of Congress members as criminals.

There has been no interplay between Amazon's Rekognition software and the Ring doorbell cameras its subsidiary is pushing to cops (who then push them to citizens). Yet. Maybe there will never be. But it's pretty much an inevitability that Ring cameras will, at some point, employ facial recognition tech.

There's probably no hurry at the moment. The doorbell camera company doesn't seem all that concerned about optics -- not after partnering with 400 law enforcement agencies en route to securing 97% of the doorbell camera market. When not writing press releases and social media posts for cop shops, Ring is waging a low-effort charm offensive with vapid blog posts meant to boost its reputation as a crime-fighting device while burying all the questionable aspects of its efforts -- like encouraging "sharing" of footage with law enforcement so they don't have to go through the hassle of obtaining a warrant.

Ring is toughening up a bit in the face of all this bad press. It's engaging directly with critics on Twitter to rebut points they haven't made and answer questions they didn't actually ask. It responded to the ACLU's post that theorized about Amazon's forays into surveillance tech, positing that the company's Rekognition software and Ring doorbell cameras make for a dynamic surveillance duo -- one that faces outwards from millions of private homes around the nation.

Ring says it does not use facial recognition tech in its doorbells. It has made this statement multiple times in the past couple of weeks. That's good news. But it's not the end of the story. Nicole Nguyen and Ryan Mac of BuzzFeed are countering Ring's PR push by pointing out that it's a little weird for a company that says it does not use facial recognition tech to employ someone directly tasked with exploring facial recognition opportunities. (via Boing Boing)

While Ring devices don’t currently use facial recognition technology, the company’s Ukraine arm appears to be working on it. “We develop semi-automated crime prevention and monitoring systems which are based on, but not limited to, face recognition,” reads Ring Ukraine’s website. BuzzFeed News also found a 2018 presentation from Ring Ukraine's "head of face recognition research" online and direct references to the technology on its website.

Maybe the stateside version isn't ready to mix in the tech, but its Ukraine arm seems poised to explore this option. The presentation BuzzFeed located was created by Oleksandr Obiednikov, who listed himself as Ring's "Head of Face Recognition Tech" in his presentation about "alignment-free face recognition."

Ring's US operations also indicate Ring is looking into this, even if it hasn't added the tech yet.

In November 2018, Ring filed two patent applications that describe technology with the ability to identify “suspicious people” and create a “database of suspicious persons.”

So, the company's assertions about facial recognition tech appear to be true, but only because it has added the qualifier "currently" to its statements. The pairing of doorbell cameras to unproven, often-inaccurate facial recognition tech is all but assured. Ring's denials would be a whole lot more palatable if it wasn't exploring this option elsewhere in the world.

We may only be on the outskirts of a corporation-enabled dystopia at the moment, but a future full of unblinking eyes containing biometric scanning capabilities is swiftly approaching. And this surveillance state won't be the product of the show of force by the government but the result of private companies using law enforcement to expand their user base with a series of "would you kindly?" requests.

Filed Under: doorbells, face recognition, ring, surveillance
Companies: amazon, ring

Ring Let Cops Know How Often Their Requests For Camera Footage Were Ignored

from the customer-service-still-matters dept

I have seen the future and it's hundreds of law enforcement agencies morphing into Amazon subsidiaries. Amazon's Ring doorbell camera currently commands 97% of the doorbell camera market. It's easy to see why. Amazon has the marketing power and cash flow to hand out discounted cameras to police departments, using them as loss leaders to ensure buy-in by end users, many of whom get these cameras for free from local cops.

What's the catch? There isn't one* -- not if you disregard the implications of accepting a free surveillance camera from law enforcement. Ring wants more end users and for more of those end users to download its Neighbors app. Neighbors accelerates the sharing of doorbell cam footage. It also accelerates bigotry, which tends to turn virtual meetups on Neighbors into a discussion about shady people of color wandering the neighborhood.

^{*Sometimes there's a catch.}

It's not enough for Ring to command nearly 100% of the market. It also spends its time vetting law enforcement statements and press releases to ensure cop shops stay on brand and push the Neighbors app. The more people cops can convince to use the app, the bigger the discount on the next order of Ring doorbells.

Sharing is what matters. Encouraging people to share footage of suspicious activity with their neighbors via the app breaks down reservations people might have about turning over footage to cops. Law enforcement requests are made through a portal provided by Ring, which includes a map that shows cops every residence that has a Ring doorbell installed.

The Guardian has obtained documents from two more of the 400+ law enforcement agencies currently partnering with Ring. These documents contain screenshots of Ring doorbell maps from the portal, as well as its template for warrantless footage requests.

The documents also contain a very heavily-edited press release from the Gwinnett County Police Department. Nearly the entire thing has been rewritten by Ring reps, excising mentions of Ring's donation of 80 cameras, as well as language that makes it clear law enforcement will have access to any footage uploaded to the Neighbors app. [Picture via The Guardian]

The end game is seamless access to recordings, with the wheels greased by social media interaction and the implicit suggestion that recipients of free doorbell cameras may want to repay the favor with a little footage.

But not everyone is willing to give cops warrantless access to footage. Well, Ring is on top of that as well, as Dell Cameron reports for Gizmodo. Upon request, it will hand over rejection stats to law enforcement, letting them know how often citizens (or "civilians" in Ring's PR language) aren't meeting their tacit obligations. Turns out it's most of them.

The request data acquired by Gizmodo, which covers a five-month period in 2018, showed that Ring customers in Fort Lauderdale, Florida, had largely ignored police requests for footage. Between May and September of 2018, the Fort Lauderdale Police Department issued 22 requests via Ring’s law enforcement portal. Those requests resulted in 319 emails being sent to residents asking them to hand over footage, a statistic that the company now says it keeps confidential.

Supposedly, Ring is no longer doing this. According to its spokesperson, it no longer makes this info available to law enforcement agencies. But this low hit rate has to be a concern. The requests come via the Neighbors app or via email. In some cases, people may not have seen the email. In many more cases, people probably just opted out by ignoring or deleting the request.

Police officers also do not know who they're sending requests to. A geofence of sorts narrows down what cameras might provide useful footage, but the portal does not identify the end users. This is a good way to handle this, ensuring there are no reprisals for refusals. But this siloing means nothing when cops are part of the installation team.

In Fort Lauderdale, police went to dozens of homes and helped residents install Ring cameras after holding raffles at neighborhood watch meetings and handing them out for free.

Given the amount of data that is available to law enforcement via the portal, it's pretty easy to narrow down who's been helpful and who should have their emergency call backburnered. Given enough rejections, officers may just decide these Ring owners don't care enough about the safety of their neighborhood to warrant a speedy response. But if these requests are headed to inboxes filled with other junk email, there's probably no malice intended. Hopefully, no one's treating these non-responses as antagonistic, but that's always a concern when the cop mindset tends to be "us vs. them" -- especially those who refer to work as engaging in a "war" against crime.

Every document obtained by journalists brings more bad Ring news to the discussion. The company has already decided it will back the blue. Those in blue seem to enjoy this partnership, even if it means they won't be obtaining much footage and all public-facing announcements must be run by the company before they can be released. Amazon is blurring the line between public and private to grow a private market. If cops want to get pissed off about anything, maybe it should be their demotion to Ring brand ambassadors.

Filed Under: doorbells, police, requests for information, ring, surveillance
Companies: amazon, ring

California Police Officers Are Handing Out Free Doorbell Cameras In Exchange For Testimony In Court

from the underbidding-Crime-Stoppers-and-raising-propriety-questions-in-court dept

Snitches no longer get stitches. In the year of our lord two-thousand-nineteen, snitches get street surveillance gear from Amazon.

Amazon's Ring doorbell -- which sports a handy camera to catch all those package thieves -- has swallowed up more than 200 police departments with its charm offensive. Cops get doorbell cams at a discount and hand them out for free to locals with the assumption residents will repay the favor by granting officers warrant-free access to footage any time they ask.

To decrease friction, Ring -- which has final edit approval on police publicity efforts -- nudges people towards its snitch app, Neighbors, which encourages users to post any suspicious footage they capture. Ring also nudges law enforcement towards more social media interaction with Ring users to blur the line between sharing with neighbors and sharing with government employees.

The push continues. Amazon sees a market worth cornering and cops see a handy way to turn multiple doorsteps into extensions of their existing surveillance network. Win-win for all involved, I guess, except those who want to secure their homes without feeling obligated to hand over footage whenever the government thinks it might be helpful.

The advantages for law enforcement are obvious. And that has led to more… um… proactive efforts by law enforcement to spread the good word about these doorbell cameras. Louise Matsakis reports for Wired that a California law enforcement agency recently offered Ring doorbells to citizens in exchange for some help with their cop work.

On June 21, Chris Williams, the captain of the El Monte Police Department in California, sent an email to staff reminding them about a new incentive for crime witnesses to share information with law enforcement. Rather than the cash reward used by some programs, El Monte gave out camera-equipped doorbells made by the home security company Ring, which retail starting at $99.

The asking price for a "free" $99 camera seems to be a bit steep. According to documents obtained by Caroline Haskins of Motherboard, the El Monte PD isn't interested in vague tips about somebody seeing somebody do something. This may be acceptable for confidential informants, but potential camera "winners" have a higher bar to hurdle. The tips must be specific, result in a prosecution, and -- here's the big one -- potential camera recipients must be willing to testify in court.

Since the PD is also sort of getting a free camera -- what with Ring's online portal that allows cops to locate any Ring owner and ask them directly for footage sans warrant -- this seems like a raw deal for the general public. While most people do want to help law enforcement put criminals behind bars, a decent percentage of those probably aren't willing to go so far as to get on the stand during a trial.

Ring says it doesn't encourage this sort of thing, nor does it craft scripts or write PR pitches suggesting cops offer free cameras in exchange for testimony. But Ring definitely encourages this sort of thing with its unending push to deploy more cameras and get more people using its Neighbors app.

A few weeks after Williams sent out a reminder about the rewards program, a Ring employee emailed him with a congratulatory note: “Since EMPD first onboarded on 5/1, you have all increased your Neighbors app users (El Monte residents) by 1,058 users! Great job!”

And there's even more encouragement where that came from.

Ring nominated the El Monte Police Department for Ring’s “Agency of the Year Award,” according to new emails obtained by Motherboard. One email from a Ring representative, dated July 2019, asks the police department to submit “a success story” that resulted from using the Law Enforcement Neighborhood Portal.

There's really no downside to the El Monte PD's exchange program, other than some negative press. If someone is willing to do all of this for a $99 camera, it's unlikely they'll push back at all when the PD starts asking for their doorbell footage.

Filed Under: california, doorbells, police, ring doorbells, snitch, testimony
Companies: amazon, ring

Amazon Has Already Roped 200 Police Departments Into Its Ring Doorbell Surveillance/Promotional Scheme

from the good-work-if-you-can-get-it-and-Amazon-quite-obviously-can dept

If I've learned anything from the past 20 years of J-horror remakes, these documents are the last thing Motherboard's Caroline Haskins will see before she dies.

At least 200 law enforcement agencies around the country have entered into partnerships with Amazon’s home surveillance company Ring, according to an email obtained by Motherboard via public record request.

Ring has never disclosed the exact number of partnerships that it maintains with law enforcement. However, the company has partnered with at least 200 law enforcement agencies, according to notes taken by a police officer during a Ring webinar, which he emailed to himself in April. It’s possible that the number of partnerships has changed since the day the email was sent.

Amazon is slowly but steadily building a surveillance network. It's not just building it for itself. It has Alexa for that. It's building a new one for US law enforcement agencies, free of charge, in exchange for free promotion and future long-term buy-in.

Ring's doorbell cameras are a consumer device, but many, many people are getting them for free from local PDs. The incentives work for everyone… except for those concerned about a private company turning people's houses into de facto police cameras. The police hand out the free cameras to citizens, implicitly suggesting end users could repay their debt to um... society[??] by providing camera footage on demand. Amazon gives these cameras to PDs for next to nothing, asking only that PDs promote Ring cameras and push camera recipients into downloading Amazon's snitch app, Neighbors.

Two hundred law enforcement agencies is a drop in the S3 bucket, considering there's almost 18,000 law enforcement agencies in the United States. But every market starts somewhere, and Amazon is aggressively pursuing this untapped arena with free doorbell cameras, a free law enforcement surveillance portal, and a bunch of incentives that skew heavily in favor of the watchers. Sooner or later, the other Amazon marketing push -- facial recognition -- will get folded in, giving cops the chance to determine who you're hanging out with by using your own doorbell against you.

If you would like a chance to die within seven days of reading them, Motherboard has posted its public records stash here. It adds to the wealth of information showing Amazon is steadily pursuing non-paying customers -- so long as they exhibit a bit of brand loyalty. Its paying customers -- the millions of Prime members -- are now just sting fodder to be used in a never-ending string of disappointing anti-package theft operations.

But Amazon's willingness to tie government agencies into contracts that demand final cut approval on press releases and a certain amount of free publicity blurs the line between public and private. That blurred line, unfortunately, runs right up to the doorsteps of suburban America, converting personal security into police surveillance.

Filed Under: doorbells, law enforcement, police, ring doorbells, surveillance
Companies: amazon, ring

Amazon's Free Doorbell Cameras Only Cost Law Enforcement Agencies Their Dignity And Autonomy

from the edging-even-closer-to-midnight-on-the-late-stage-capitalism-doomsday-clock dept

Amazon isn't just handing out cheap/free doorbell surveillance cameras to cops. It's tying them into contracts that require government agency recipients return the favor by publicizing Amazon's Ring doorbells and running their PR responses through the online retailer. That's according to documents obtained by Caroline Haskins of Vice, who secured copies of Amazon Ring contracts via public records requests.

A signed memorandum of understanding between Ring and the police department of Lakeland, Florida, and emails obtained via a public records request, show that Ring is using local police as a de facto advertising firm. Police are contractually required to "Engage the Lakeland community with outreach efforts on the platform to encourage adoption of the platform/app.”

In order to partner with Ring, police departments must also assign officers to Ring-specific roles that include a press coordinator, a social media manager, and a community relations coordinator.

There's no such thing as a free surveillance camera. Amazon gives these to local cops with the understanding they will proselytize on behalf of its doorbell cameras. Police give these cameras to residents with the understanding (albeit one without the legally-binding language) that they'll hand over footage from these cameras whenever officers ask for it.

The set-up is sustainable and scales well. The more residents who download Amazon's surveillance/snitch app Neighbors, the more credits cops can apply towards the purchase of more Ring cameras. It's a new spin on pyramid schemes, with Amazon gaining market share with each deployment, allowing government employees to do the legwork.

The police become middlemen and advertisers. Some agencies might bristle at the mandated evangelism Amazon demands, but that resentment is likely outweighed by the addition of several cameras to the agency's surveillance network. As previous reporting has shown, every installed Ring doorbell cam shows up on an interactive map provided by Amazon called the "Law Enforcement Neighborhood Portal." Cops know who have cameras and can easily figure out what footage might be useful while investigating criminal activity.

This arrangement allows officers to bypass warrant requirements by approaching homeowners directly for footage. Granted, this was always the case, but a portal connecting police with Ring doorbell users streamlines the process.

Amazon -- through Ring -- claims this is all meant to make neighborhoods safer. Many residents accepting doorbell cameras likely believe this claim. But it's really about Amazon cornering a market by offering free goods to cops and the public they serve.

The contractual language that turns police PR contacts into an extension of Ring's marketing team blurs the line between public and private, pretty much ensuring the public will receive the smallest amount of law enforcement's attention. PDs will serve their own interests first, followed by those of their new corporate overlords. And what does the public get out of it? Free cameras loaded with implicit obligations to everyone on the supply chain.

Filed Under: doorbells, florida, lakeland, police, ring, surveillance
Companies: amazon